Thomas Darby | Page 60

Different experience Always dread looking at cars, between past experiences and the stories you hear. I had very low expectations and walked on the lot guarded. Then, I Always dread looking at cars, between past experiences and the stories you hear. I had very low expectations and walked on the lot guarded. Then, I was welcomed by Darby! He was very warm and welcoming with a big smile and handshake. From that moment on, this was the type of experience and customer service that one expects from a five star restaurant! Darby is knowledgeable and a family man. By the end I felt I had just made a new friend, I forgot this was "supposed" to be painful! Was definitely a pleasure and would recommend to anyone and everyone to go to Subaru Superstore and ask for Darby! More

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Efficient and Excellent Darby(Sales) was very good at getting me what I wanted. He was efficient and knowledgeable. The whole process was significantly easier than any previo Darby(Sales) was very good at getting me what I wanted. He was efficient and knowledgeable. The whole process was significantly easier than any previous car buying experience in the past. I was in and out of the Dealership in about an hour. Marc(Finance) made the buying process seamless and explained all the options to me in clear terms. More

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Bought a car with Darby Not like any other car buying experience I have had. All staff was nice and informative. The manager took time to come and shake our hands and thank u Not like any other car buying experience I have had. All staff was nice and informative. The manager took time to come and shake our hands and thank us for our business. They looked at the car we drove to the store and would be driving home in addition to the car we purchased because the tire looked flat. It is a family run business and you can tell. Interacted with 4 different members of the staff and each person was friendly and authentic. More

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Got a great Outback We knew what we wanted an Outback from reading Consumer Reports. Tom Darby was great in explaining all the options and helped us with the features so We knew what we wanted an Outback from reading Consumer Reports. Tom Darby was great in explaining all the options and helped us with the features so we got exactly what we needed. This was the best car buying experience we ever had. More

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Low pressure, good experience Thomas Darby helped us look at used Subarus. He is extremely knowledgeable about the product, and helped us learn about the features of the different Thomas Darby helped us look at used Subarus. He is extremely knowledgeable about the product, and helped us learn about the features of the different models. He was patient with our questions, answering them clearly. Mr. Darby is personable, friendly, and down-to-earth. Although the lot was busy, we never felt rushed. Too often, car salesmen develop a slick "salesman" persona. In contrast, Mr. Darby comes across as genuine - something I very much appreciate. His authenticity, coupled with his experience and knowledge, inspired trust and confidence. We feel we got a fair deal on a very safe, reliable car. More

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Amazing Salesperson with Customer First Attitude! Darby is an amazing salesperson. Made me feel at home at the dealership right away. He went the extra mile to educate me and help affirm my decision Darby is an amazing salesperson. Made me feel at home at the dealership right away. He went the extra mile to educate me and help affirm my decision to purchase my new Crosstrek. I love this car by the way! What impressed me even more than his knowledge base and low stress sales style was the service after the sale, it is amazing how much a simple follow up call does to make a customer feel great about their purchase. More

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Knowledgeable, Professional and Courteous From the greeting through the test drive and negotiations to the final handshake, Darby was great. Very knowledgeable on the brand, the dealership an From the greeting through the test drive and negotiations to the final handshake, Darby was great. Very knowledgeable on the brand, the dealership and the vehicle, whether introducing features or answering questions. So impressed that I made the purchase on the spot rather than shopping around. Pierre Evans made the trip to finance almost enjoyable. Again, knowledgeable and professional and cognizant of my need to speed things up. Dylan's knowledge of the vehicle and it's options as well as his explanations concerning when and how they might be used was also top notch. Overall the best car buying experience in my 40 years of car buying. More

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Low Key, Positive Experience If you desire a low key, positive car buying experience it"d be worth your while to pop in here. My brother and I were interested in a certified pre If you desire a low key, positive car buying experience it"d be worth your while to pop in here. My brother and I were interested in a certified pre owned vehicle and ended up saving money and getting something better! More

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Good Experience Good service and excellent sales transaction overall. I recommend Darby if you go! They treated me well and made sure I got what I wanted. Good service and excellent sales transaction overall. I recommend Darby if you go! They treated me well and made sure I got what I wanted. More

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