Thomas Darby | Page 59

Great buying experience The store was a very nicely layout was very friendly. They have a complete inventory of models and trim options available. The salesman knew all of t The store was a very nicely layout was very friendly. They have a complete inventory of models and trim options available. The salesman knew all of the options in detail. I had no pressure and was informed so I could make my own choices. More

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Purchased a Subaru Forester The location was great, not to mention the actual store itself was top-notch. I was able to test-drive several different vehicles, which ultimately ma The location was great, not to mention the actual store itself was top-notch. I was able to test-drive several different vehicles, which ultimately made it easier to come to a final decision. Staff was very welcoming, friendly, and straight to the point. No complaints whatsoever. More

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Ask for Darby We used to own a Forester, and after trying a few of the other brands out, we decided it was time to go back to Subaru! We missed that solid, safe fe We used to own a Forester, and after trying a few of the other brands out, we decided it was time to go back to Subaru! We missed that solid, safe feeling and the experience of long lasting, low maintenance vehicles. We are getting up there in years, and have bought many vehicles. We walked in hoping to not get beat up too badly, and walk away with a fairly good deal. Darby walked out and greeted us with a genuine smile and offered his hand to shake. From there, he impressed us with his honest personality, product knowledge and absolutely ZERO pressure experience he gave us. He was patient with us, as we had no idea what we wanted and showed us everything we asked to see and answered every question we had to help us select the best vehicle for us. The best part was, when we found the one question he didn't know(regarding snow chains and the AWD system) rather than make up an answer, he went to service and found out! Thank you for being honest and straight forward in an industry where that is rare! If your going to Superstore, definitely ask for Darby! More

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Tom is the best Went in there told him my cituation exactly and how I wanted my payments and with in 24 hrs I had my first wrx by far the best car dealership experien Went in there told him my cituation exactly and how I wanted my payments and with in 24 hrs I had my first wrx by far the best car dealership experience thanks again Darby More

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Least stressful car-buying experience to date I had a great experience here. Tom Darby was affable and helped get me into the car I wanted. There was no pressure to buy extra things or trying to c I had a great experience here. Tom Darby was affable and helped get me into the car I wanted. There was no pressure to buy extra things or trying to convince me to get a more expensive car, which I could not afford. He listened to me and was a huge help! Would absolutely come back again! More

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Genuine, Integrity, Friendly, and no Pressure. Buying a new or used car can be stressful but the time had come. I did my research and found that the Subaru was at the top of its class. I prepped my Buying a new or used car can be stressful but the time had come. I did my research and found that the Subaru was at the top of its class. I prepped myself to fight the pack of hungry wolves and drove into Subaru Superstore. Darby approached us with a big smile. I figured it was painted on. I soon learned that Darby's smile was genuine. He was very courteous and answered all our questions with no pressure at all. I supervise and evaluate employees all over the world. Darby is the real deal. As I went through the process I found that the whole team was very good. When a slight misunderstanding accrued during the paperwork, Rob, the sales manager was quick to honor my understanding of the deal. That is integrity. Thank you Subaru Superstore for being everything I didn't expect! More

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Our car buying experience We worked with Tom Darby on the recent purchase of our 2017 Forester. Darby is very knowledgeable about the vehicle, and very thorough in explaining We worked with Tom Darby on the recent purchase of our 2017 Forester. Darby is very knowledgeable about the vehicle, and very thorough in explaining and getting the features set up for our vehicle. He is very personable yet professional. All others we worked with to finalize our transaction were very nice and professional as well. Christine was very knowledgeable and patient in answering our questions with the re-delivery also. More

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Most comfortable car purchase ever! I brought my 2014 Forester in for an oil change with Mike Harris. While I waited, I wandered over to the new car sales floor to explore the new safet I brought my 2014 Forester in for an oil change with Mike Harris. While I waited, I wandered over to the new car sales floor to explore the new safety features of the 2017 Forester. I took a road test with Tom Darby and ended up purchasing a new Forester! .Tom Darby addressed all my questions and concerns, making sure that I was happy with both the car and the process of buying the car. It's only been two days, and there is much I need to learn about the car. I was surprised to find out that the dealership offers classes to help buyers to learn about all the many features and functions of this amazing new car! I look forward to many years enjoying my new car. Thank you Subaru Superstore and Tom Darby for a wonderful purchasing experience! More

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Awesome no pressure experience Thomas is a great example of what all car buyig experiences should be. His honesty and integrity is what set him apart from other dealerships and sale Thomas is a great example of what all car buyig experiences should be. His honesty and integrity is what set him apart from other dealerships and sales people I enountered. His follow up and ability to find exactly what I was looking for (within my budget) is why I bought from him. Thank you Thomas! More

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Ask for Tom Darby! In my 25 years of going to dealerships to buy vehicles, I have never experienced a phenomena like Tom Darby. At no point did I feel pressure, or a sal In my 25 years of going to dealerships to buy vehicles, I have never experienced a phenomena like Tom Darby. At no point did I feel pressure, or a salesman approach, or that I was treated differently being a woman looking at vehicles. Mr. Darby made this experience a pleasure. He explained the outstanding safety features that Subaru is known for, that simply stand above the rest. Tom went on to explain how the safety features work. It wasn't an overload of information, I left the dealership truly understanding how to use each function. I can't explain how impressed I am with Subaru and their effort at being the top in safety-it is obvious! I do plan to purchase this Legacy, it will be our families first Subaru and I have a strong feeling, it won't be our last. Thank you Tom Darby for being the professional vehicle educator that you are. We will also be looking forward to the new larger SUV that Subaru will be coming out with in the future. More

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