Thomas Gernhart | Page 2
Assistant Service Manager
Brandon Honda
9209 East Adamo Drive
Tampa, FL 33619
Hometown of Wilkes Barre, PA where I worked in health care and the fire service for over 20 years prior to coming to the Honda Family. My hobbies include wrestling and racing cars, as I formerly raced go carts and cars. Education includes two Master Degrees, along with many certifications. Overall, my passion is to talk with people and meet your needs with honesty and follow through.
Read moreDealership Experience
3 yrs, 9 mos
Industry Experience
3 yrs, 9 mos
Specialties & Trainings
2023 Assistant Service Manager of the Year
2022 Assistant Service Manager of the Year
2021 Assistant Service Manager of the Year
View more specialties & trainings127 Reviews
Write a Review127 Reviews of Thomas Gernhart
January 19, 2023
Tom is the best Service Advisor at Brandon Honda. I have seen others, but Tom takes the extra step to make sure that everything is fine with your vehicle. I have seen others, but Tom takes the extra step to make sure that everything is fine with your vehicle. More
January 01, 2023
Happy with service department. Explanation of what needs to be done is thorough and helpful. Wait time May be long but it’s to be expected. Explanation of what needs to be done is thorough and helpful. Wait time May be long but it’s to be expected. More
Other Employees Tagged: Kyle Lampp
December 30, 2022
They were so polite, extremely knowledgeable and friendly! Best service I have had at a dealership in a very long time!! friendly! Best service I have had at a dealership in a very long time!! More
Other Employees Tagged: Alex Fischer and the female at the cafe. I don’t know her name but absolutely loved them as well
December 28, 2022
I brought my Chevy equinox in for my 6 month service, and all went well. I went to Thomas, which is my go-to-guy for service and parts, and as usual he made sure my vehicle was taken care of! Thanks Brandon all went well. I went to Thomas, which is my go-to-guy for service and parts, and as usual he made sure my vehicle was taken care of! Thanks Brandon Honda and Thomas for great customer service! More
December 09, 2022
Good service visit fast and addressed my issue. Recommended battery and rotation all needed. Honest assessment of vehicle and problems recommended other service I will be looking into that. Service Recommended battery and rotation all needed. Honest assessment of vehicle and problems recommended other service I will be looking into that. Service advisor Thomas Gernhart was great honest and to the point. More
November 30, 2022
Came in for oil change. Our total time there was less than expected AND we had a delicious breakfast at the Brandon Honda Bistro! Liked the video that was emailed to us wh Our total time there was less than expected AND we had a delicious breakfast at the Brandon Honda Bistro! Liked the video that was emailed to us while we waited. Showed the car was being worked on and a quick overview of how the car was doing. Definitely a positive experience! More
November 18, 2022
Tom, Has been my service representative for the past year. Earlier this year I had a issue with my car with many warning lights coming on. He was amazing in getting the problem solved. It took a few vis year. Earlier this year I had a issue with my car with many warning lights coming on. He was amazing in getting the problem solved. It took a few visit, replaced a few parts. My car saw a few different mechanics but in the end, Tom knew the one mechanic who would know what was going on and could solve the mystery. With in minutes the problem was solved. Tom never stopped and even checked back with me to make sure the car was perfect. The car is great and back in today for a oil change and tire rotation. I have bought or leased my last 6 cars from Brandon Honda and I am extremely happy with them. I recommend Brandon Honda to all my friends looking to purchase a new or used car. More