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Thomas Gernhart
Thomas Gernhart | Page 28
Assistant Service Manager
Brandon Honda
9209 East Adamo Drive
Tampa, FL 33619
273 Reviews
Hometown of Wilkes Barre, PA where I worked in health care and the fire service for over 20 years prior to coming to the Honda Family. My hobbies include wrestling and racing cars, as I formerly raced go carts and cars. Education includes two Master Degrees, along with many certifications. Overall, my passion is to talk with people and meet your needs with honesty and follow through.
Read moreDealership Experience
6 yrs, 2 mos
Industry Experience
6 yrs, 2 mos
Specialties & Trainings
2024 Assistant Service Manager of the Year
2023 Assistant Service Manager of the Year
2022 Assistant Service Manager of the Year
2021 Assistant Service Manager of the Year
273 Reviews
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273 Reviews of Thomas Gernhart
October 24, 2020
I came Yesterday to the dealership to get an oil change and tire rotation. I was greeted by Thomas gernhart. He was friendly and gave an estimate which was higher from what I was used to. I told him that I and tire rotation. I was greeted by Thomas gernhart. He was friendly and gave an estimate which was higher from what I was used to. I told him that I usually pay less than that so he went to my account and told me that there was no discount for me. I told him that they usually check couple discount before I am a loyal customer and a disabled vet with no job. With no sympathy he reply that he was a vet too and those people were gone and he need to pay his technicians and if the dealership doesn’t make money it will close. I was hurt so I called for the manager and spoke to Jenn and she was wonderful and gave me couple discount with no if or but . I stated that it was easy and he finally admitted that he was brand new and was unable to offer any discount because the dealership doesn’t trust him yet .He should of said that from the beginning instead of giving a lesson about not making money. Also, when they rotated my tires they did not inflate them so had to go back Update After posting this review. Rachel Van Hart called me to apologize the way Thomas handle the situation. She was very professional and credited my account for my next service. She promised to coach him more on how to properly speak to customer. Way to go Rachel and thank you for making my day More
by Adam
Other Employees Tagged: Rachel Van Hart
October 24, 2020
Received great service! I worked with Thomas Gernhart. I think this dealership is doing a good job in the service department. I also do think prices are kind of high and you guys can give better quality cou think this dealership is doing a good job in the service department. I also do think prices are kind of high and you guys can give better quality coupons to offset costs. But overall good experience. More
by Kelly
October 23, 2020
Tom was amazing. He got me out super fast promised me one time & got me out 30 minutes faster. Despite he also added me in for a last minute appointment. He also gave me a nice discount. We love them lo one time & got me out 30 minutes faster. Despite he also added me in for a last minute appointment. He also gave me a nice discount. We love them lol More
by Amy A
Other Employees Tagged: Thomas Sharpe
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