"Met with Rob Nylund and Tom Graham on December 1st and..."
Met with Rob Nylund and Tom Graham on December 1st and had a great experience. Rob and Tom were great people to deal with and I am very happy with my vehicle. They just couldn`t have been more helpful. Will make this dealership my place to recommend to all my friends.
"My quest started 2.5 weeks ago after my beloved yet..."
My quest started 2.5 weeks ago after my beloved yet rather old 2001 Camry v6 went belly up, on route 80, of course. And the added bonus of started a small brush fire. When I kill a car I go all out. So one of the first 2 vehicles I had added to my list was a used 2014 Camry at Hackettstown. Roger Fedor called me and I made an appointment for a test drive, but realized at the time I really didn't have the finances lined up( that's a different story). So I canceled and spent the next 2 weeks reading, comparing, almost drove to Pa. Decided that the Camry or Rav4
had to many problems I didn't know about. Feeling rushed about renting the car again for a third week I was pretty down. Then Roger called back about the Camry and I thought ok. And it had a new torque converter, so I thought I was home free. Got to the dealer and met Rob Nylund, who would sell me my next car. Drove the Camry up 46 out of the Hack and I got the shimy or jitter that they described on-line. It got better, but left me leary. Got back and was kinda down and remembered I had added 3 or 4 Hondas. Asked Rob for another ride; the Cosmic Blue Civic. Drove that car in a 10 mile loop back to the dealer and couldn't stop smiling. I was sold. Same price, same mileage and 3 years newer.
More fun to drive and no old problems. The brakes were shaky, but they repaired
those today, all 4 to my surprise without rebuilding. Kudos to the mechanics.
And I can't forget Kai-Sun M. Gaines who put my money worries at ease with the final price and paperwork. Mr. Gaines, you know if I didn't need that money for
an upcoming "what if" in the first quarter of 2021 I would have jumped on that
$1595, 10 year powertrain warranty. Don't forget tax time is coming up and I'll
be back. To my new family, and hopefully my last,family of the nicest people.
You put my mind at ease and sold me a great car.
Your new member, Thomas A. Opilla. To bad my kids already purchased their cars. Next time.
P. S. To Tom Graham who diagnosed the break noise issue. Thank you the package is complete.
"Smooth process- in and out in 4 hours- friendly-..."
Smooth process- in and out in 4 hours- friendly- reasonable price- knowledgeable team- good inventory and clean location- would recommend Greg to friends and family in the future.
"For my first car buying experience, I was extremely..."
For my first car buying experience, I was extremely pleased with how Greg was able to walk me through the process. He presented the relevant material regarding the car I was purchasing and made the process pain-free. I am very happy with the vehicle and was even more satisfied with the customer service and attention to my needs Greg paid. Very happy overall!
"Sal was made me feel comfortable with my car buying..."
Sal was made me feel comfortable with my car buying experience, he was informative, and honest. He listened to what I wanted in a car and gave me options. He was beyond helpful no doubt for any car needs I would recommend him
"Best car buying experience ever! Rob made this very..."
Best car buying experience ever! Rob made this very awesome and easy! Extremely helpful and curious. Would recommend him to anyone buying a car. He went above and beyond to help me find the vehicle that best suited my needs and means!
"Always a great experience!"
This is my trusted dealership for car care. I purchased my CRV here in 2014 and continue to have it serviced at Hackettstown Honda. Thom Graham is excellent to deal with and my recent service with Bill was painless, even when it came time to pay the kind woman at the payment window. Seriously, I trust Bill's knowledge and advice and will keep coming back!
Other Employees Tagged:
Bill and the nice woman at the payment window
"Amazing Customer Service!"
- Happy Mom
I started my search for a car, for my daughter about 3 weeks ago. I went to a few places in Mine Hill NJ, Newton NJ and looked on line. I heard great things about Honda of Hackettstown but you have to search around. So, after our visit to the other dealerships...we finally made our way to Honda. We should have just went to Honda first. We met with Kamal and test drove a couple of cars. After figuring out what my daughter wanted, he found her the perfect car. She ended up with a 2015 Honda Civic 4 door. She absolutely loves it! Car searching and purchasing can be a pain, but Kamal and Thom made it easier. They were so nice, courteous, helpful and assisted us in making the right decision. I highly recommend Honda of Hackettstown and Kamal! They go above and beyond for their customers. Not only is the customer service great but they provide refreshments and snacks. Car searching can cause hunger. Lol! In all seriousness, go to Honda of Hackettstown. You will NOT be disappointed. I am going back next summer to trade my Hyundai for a Honda Pilot. It's nice when you can find a place where the people are truthful and courteous. I will forever be a reoccurring customer.
Other Employees Tagged:
Salesperson, Rob Nylund, was knowledgable, personable and not pushy. Also very patient, as I was probably not an easy customer. I kept changing my wish list - right up to the point he was writing up one car and I spotted a color I had originally labeled "too garish" but then decided it had grown on me. (He had to move other cars around in order to get it out of the showroom so I could see the color in daylight.)
He spent a great deal of time assuring himself that I knew how to work all the bells and whistles long after I had signed all the papers and written a check. (Thought I'd never get out of there!) He seemed to take such pleasure in knowing that I was happy and excited about the car.
All in all, not only did I end up getting a car I love at a price with which I am very happy, I had a lot of fun doing it!
"Friendly, Knowledgeable, and Great Service!"
Rob Nylund and Tom Graham were exceptional, very professional and courteous. They answered all questions and will recommend them in future. I know I can call if I need any assistance or question answered. Thx! Jo & Jodi