Thomas Jackson

The team was very responsive to my questions and made the process very easy and enjoyable. process very easy and enjoyable. More

by TOM.ALTOMARE Verified Customer Verified Customer

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Easy to work with. Was respectful of time. Worked diligently to make the purchase work. Was respectful of time. Worked diligently to make the purchase work. More

by BRAD660 Verified Customer Verified Customer

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Excellent buying experience. From the initial call to the test drive to buying process and finance....all in all a 1st class experience. This team is committed to your satisfacti From the initial call to the test drive to buying process and finance....all in all a 1st class experience. This team is committed to your satisfaction with no high pressure sales or tricks. More

by bertomer00 Verified Customer Verified Customer

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I always take my jeep to get its service done to this dealership because it makes me feel secure they are taking the proper care for my care. My service guys is Hiram man’s he is the best. He always avai dealership because it makes me feel secure they are taking the proper care for my care. My service guys is Hiram man’s he is the best. He always available for me anytime time I need to ask or call him for anything and very kind too. Ive be er an issue with my car after they take care of it. More

by Carla Gabaldon Verified Customer Verified Customer

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Had an absolute fabulous buying experience with the entire staff. Would highly recommend as they were all so professional, so kind , very personable and I was absolutely grateful for it. I hate purchas entire staff. Would highly recommend as they were all so professional, so kind , very personable and I was absolutely grateful for it. I hate purchasing a car, but they made it a smooth transaction so was not bad at all. Thanks to all the guys at Palmer Dodge!!! More

by THEHUBBARDFAMILY Verified Customer Verified Customer

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Took six months after meeting Kurt and 1 1/4 years total to make my decision on what truck I wanted and I couldn't be happier with the RAM 1500 Rebel! to make my decision on what truck I wanted and I couldn't be happier with the RAM 1500 Rebel! More

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Excellent sales and service team, no pressure sales experience, great vehicle at a reasonable price. Couldn’t be happier about our purchase. Will definitely recommend Palmer to friends and family! experience, great vehicle at a reasonable price. Couldn’t be happier about our purchase. Will definitely recommend Palmer to friends and family! More

by tat2dblack Verified Customer Verified Customer

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My sales person Mr. Robert was the best ever! As well as Mr. Chris Boozer and Mr. T. Jackson!!! They were extremely professional and gave me a great truck buying experie Robert was the best ever! As well as Mr. Chris Boozer and Mr. T. Jackson!!! They were extremely professional and gave me a great truck buying experience. Great staff I couldn’t ask for better! More

by Harley Boy 93 Verified Customer Verified Customer

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Excellent communication and got the price I was looking for! A little late on delivery but if that’s all that’s wrong, I’m satisfied! for! A little late on delivery but if that’s all that’s wrong, I’m satisfied! More

by timvigus Verified Customer Verified Customer

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Austin was, without question, the worst part of this entire experience. His communication was terrible. Calls went unanswered, messages were ignored, and I constantly had to chase him down for update entire experience. His communication was terrible. Calls went unanswered, messages were ignored, and I constantly had to chase him down for updates. At several points, it felt like getting a response from him was harder than buying the actual vehicle. The most frustrating part is that I specifically told Austin I have an 8-month-old and a 2-year-old and asked one simple question before purchasing the vehicle remotely: does it smell like smoke? I was assured it did not. The car arrived and, within seconds of opening the door, multiple people commented on the smoke smell. There is no other way to say it—I told him I had two small children and he sold me an ashtray on wheels. Thankfully, Chris, his sales manager, stepped in and actually got things done. Chris was responsive, professional, and followed through when Austin would not. If Chris hadn’t gotten involved, I genuinely don’t know where this situation would stand today. Thomas in finance was excellent. Transparent, efficient, knowledgeable, and a pleasure to work with. He was easily the best part of the entire transaction. If this review were based solely on Austin, it would be one star. Chris and Thomas are the reason it’s higher. More

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