Thomas Kamenos

I purchased a one-off BMW M2 G87 from the dealership and I had an excellent experience working with Thomas Kamenos, the Sales Manager, and Juan, who helped me set up the car and paired it with my phone and I had an excellent experience working with Thomas Kamenos, the Sales Manager, and Juan, who helped me set up the car and paired it with my phone and BMW app. Also Ray in the Finance Department was very helpful. Basically every one at the dealership was friendly and everyone who I made eye contact with greeted me. I am very happy with the new “toy” and I would recommend working with Thomas if you are thinking about purchasing a BMW. More

by renatorivas4 Verified Customer Verified Customer

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Great experience at Pacific BMW—friendly staff, excellent service, and a smooth, stress-free car-buying experience. service, and a smooth, stress-free car-buying experience. More

by Ara Manukyan Verified Customer Verified Customer

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Ed was by far the best salesman I dealt with at several BMW dealerships in San Diego & L.A. He is so knowledgeable about the cars & was also extremely helpful & just nice to work with. He helped me find BMW dealerships in San Diego & L.A. He is so knowledgeable about the cars & was also extremely helpful & just nice to work with. He helped me find my perfect new BMW, a beautiful blue X2, & I am very happy both with my new car & my experience with Ed & Pacific BMW! I’m not sure who the person is who is named in this survey but Ed was my salesman & this review is based upon his outstanding service! More

by rclark88 Verified Customer Verified Customer

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Overall experience was very positive. I purchased from out of state and Greg helped by recording walk-arounds of the car. I did not actually see the car in person so the video was helpfu I purchased from out of state and Greg helped by recording walk-arounds of the car. I did not actually see the car in person so the video was helpful in my decision making process. The paperwork was all handled digitally, but we had some paperwork that required a "wet signature because I wasn't able to sign it digitally due to technical issues. The finance department overnighted the docs which expedited the process. I think the service was on par with a luxury dealership. Doing everything online and over text is bit nerve-wracking for a $85K car, but the team made everything very seamless and efficient. More

by MYoung Verified Customer Verified Customer

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I have purchased multiple cars at many dealerships. This is my 4th BMW. I can definitely say this was my best shopping experience. James Kim was polite, professional, and aware of my time. The time s This is my 4th BMW. I can definitely say this was my best shopping experience. James Kim was polite, professional, and aware of my time. The time spent discussing my needs was well spent. Everything from the test drive to showing me the features and benefits was positive. He gave me his cell phone number to call him if I had any questions on how to use any of the high tech equipment. I had lots! I would be happy to work with James again in the future. I was happy with the car, James & pacific BMW. More

by sbroutt Verified Customer Verified Customer

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My experience with Ara was excellent. We've bought 2 cars from him now and we've been very satisfied each time. We've bought 2 cars from him now and we've been very satisfied each time. More

by TCOULTER Verified Customer Verified Customer

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Everyone was very professional Ara was incredibly helpful and supportive. I had been in a car accident in my previous car and wanted to get a preowned vehicle. Ara helped to make this happen and everyone w and supportive. I had been in a car accident in my previous car and wanted to get a preowned vehicle. Ara helped to make this happen and everyone was great. I highly recommend Pacific BMW. More

by Lcswjuan Verified Customer Verified Customer

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Very easy dealership experience. The only way anything could have been improved is the tech support. I believe I waited extra time because the dealerships WiFi/Software went down tha The only way anything could have been improved is the tech support. I believe I waited extra time because the dealerships WiFi/Software went down that day. More

by liamohaimhirgin Verified Customer Verified Customer

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This dealership is honest, forthright, and one you will return back to as I have. return back to as I have. More

by 818donnacase Verified Customer Verified Customer

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I had a wonderful experience working with Rene, Ray and Thomas at Pacific BMW. They were both incredibly helpful, professional, and easy to work with throughout the entire process. This was honestly the be Thomas at Pacific BMW. They were both incredibly helpful, professional, and easy to work with throughout the entire process. This was honestly the best experience I’ve had at a dealership in a very long time, and I would highly recommend them to anyone looking for a smooth and enjoyable car-buying experience! More

by laurenk730 Verified Customer Verified Customer

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