Thomas Marshall

The salesmen John and Jade were exceptionally attentive throughout the entire process. They took the time to understand my needs answered all my questions with patience and made sure I felt comfortable eve throughout the entire process. They took the time to understand my needs answered all my questions with patience and made sure I felt comfortable every step of the way . I truly appreciated how helpful they were , going above and beyond to ensure I was confident in my decision. Overall , their outstanding support made me my purchase not only easy , but genuine enjoyable . THANKS JOHN AND JADE . Happy Thanksgiving Day . More

by luis71 Verified Customer Verified Customer

Report | Print

Quick service! !!! Had everything ready and all of the paperwork in order and the car was mine in less than an hour!!! Should always be this simple!! !!! Had everything ready and all of the paperwork in order and the car was mine in less than an hour!!! Should always be this simple!! More

by Q50redsport Verified Customer Verified Customer

Report | Print

Thomas and the team were very helpful, low pressure, and went above and beyond throughout the process to ensure we were satisfied with the vehicle and service. I will certainly recommend your dealership to went above and beyond throughout the process to ensure we were satisfied with the vehicle and service. I will certainly recommend your dealership to anyone interested in purchasing a vehicle. More

by paultewksbury Verified Customer Verified Customer

Report | Print

Malik snd Jay were absolutely amazing! They went above and beyond helping me with my trade and getting everything squared away. The finance manager and the rest of the team were super frie They went above and beyond helping me with my trade and getting everything squared away. The finance manager and the rest of the team were super friendly, helpful, and really made the whole process smooth. I’m so grateful for everyone there — they seriously took care of me and made it happen. Hands down the best dealership experience I’ve ever had! 🙌 More

by miller.joshua19 Verified Customer Verified Customer

Report | Print

Professional, not pushy and just a great overall car purchase experience from the car salesman to the car financing. Will def recommended Jim Coleman Nissan of Silver Spring. purchase experience from the car salesman to the car financing. Will def recommended Jim Coleman Nissan of Silver Spring. More

by maryeileen Verified Customer Verified Customer

Report | Print

First time buyer at Jim Coleman Nissan and I have to say it was one of the best buying experiences I can remember. Thomas and the team were very professional and there wasn't any of the usual dealer game pl it was one of the best buying experiences I can remember. Thomas and the team were very professional and there wasn't any of the usual dealer game playing. We were able to reach a deal that met my expectations. Very satisfied with my new vehicle and the overall buying experience at Jim Coleman, I would recommend to anyone in the market for a new vehicle to check them out. More

by walrus1218 Verified Customer Verified Customer

Report | Print

Bought the 2015 Nissan Rigue. ..told it was in great condition...two services later...they recommend 2000 dollars maintenance that no one told us about. Felt misled...complaints to ..told it was in great condition...two services later...they recommend 2000 dollars maintenance that no one told us about. Felt misled...complaints to the seller got us nowhere...we felt..you bought it sucker. Your problem you believed us. Not recommending Nissan end of Coleman. More

Report | Print

This is the second vehicle we have purchased at Jim Coleman Nissan from Thomas Marshall and each purchase was outstanding. He listened to our vehicle needs, particularly with price and features, and s Coleman Nissan from Thomas Marshall and each purchase was outstanding. He listened to our vehicle needs, particularly with price and features, and sold us vehicles that fit those; nothing more than we needed and for a fair price, and no pressure. Then because we wanted a specific color, another salesman working with Thomas (was that Joel?) took off immediately to another dealership to drive back the car we wanted in the color we wanted. We drove it off the lot that afternoon. I'm sorry I forgot the young gentleman's name to call him out specifically because my son and I were really impressed when we returned to get the permanent plates and he recognized us by name! and installed our plates. Outstanding! Great buying experience! More

by ANDY_G Verified Customer Verified Customer

Report | Print

Professional and very friendly . Also experience and. Knowledge about the business and the car we were interested in. They also toot the time to show and inform us about how to opera Also experience and. Knowledge about the business and the car we were interested in. They also toot the time to show and inform us about how to operate and use the computer hook ups. More

by vbrooks711 Verified Customer Verified Customer

Report | Print

Professional, courteous staff. The showroom is clean, modern and with plenty of amenities (TV, free WiFi, free coffee and water) to keep you comfortable and feel at home. The showroom is clean, modern and with plenty of amenities (TV, free WiFi, free coffee and water) to keep you comfortable and feel at home. More

by MREMIR Verified Customer Verified Customer

Report | Print