Thomas McCafferty
Thomas McCafferty at Herb Chambers Lexus of Hingham

Thomas McCafferty

Lexus Certified Service Consultant

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

5.0
582 Reviews
5.0

582 Reviews

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582 Reviews of Thomas McCafferty

August 13, 2025

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Employee Rating

This was a visit for routine service. Check-in and processing were prompt and efficient, personnel were polite and helpful, promised wait time was accurate, waiting area was very comforta More

by MJ
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Service Communication
Recommend Dealer
Yes

August 13, 2025

Dealership Rating
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Tom was very pleasant and professional. Always busy. He gave me a very accurate time when my car would be finished. More

by beyondboston
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Recommend Dealer
Yes

August 12, 2025

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Tom has been my service advisor for many years and he is always a pleasure to deal with. Lexus is very fortunate to have him, and I hope he is there for many more years. He is a credit to the organization. More

by Charlene Callahan
Service Price Transparency
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Recommend Dealer
Yes

August 11, 2025

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Always been treated with courtesy and respect by the sales and service staff. They make me feel that they truly appreciate my business.. More

by Zzzdoc
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Recommend Dealer
Yes

August 09, 2025

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Tom has been my service advisor for many years. He always explains everything and takes good care of me. Hingham Lexus is lucky to have him! More

by Sjs1954
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Tierney, Mark Hausman

July 27, 2025

Dealership Rating
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Always a good service experience at this dealership. Good service bundles. Easy to schedule. Prompt service. More

by bef6301
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Recommend Dealer
Yes
Jul 29, 2025

Herb Chambers Lexus of Hingham responded

We appreciate your continued support and hope to see you again at Herb Chambers Lexus of Hingham. Safe travels ahead!

July 26, 2025

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Always get get service from dealership and Tom McCafferty my advisor. I like the video inspection they provide and always give me the best options to service my GX 460. More

by mageejr
Service Price Transparency
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Recommend Dealer
Yes
Jul 29, 2025

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with Tom and our team! We're pleased to provide thorough, helpful service at Herb Chambers Lexus of Hingham.

July 25, 2025

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Employee Rating

Time is an excellent service consultant. I asked him a few questions about my vehicle being a hybrid very new to me, answered all my questions. More

by Roch
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Felix Nepomuceno

Jul 28, 2025

Herb Chambers Lexus of Hingham responded

Roch, we're delighted that Time could assist you effectively at Herb Chambers Lexus of Hingham. Thank you for choosing us and for sharing your experience!

July 18, 2025

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Employee Rating

I purchased my new 2022 Lexus ES350 at this dealership and all service has been perfomed at this dealership. Tom has been my Service Advisor throughout and he and his team have been exceptional in assurin More

by cchancey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Herb Chambers Lexus of Hingham responded

Thank you for sharing your great experience with Tom and our team! We appreciate your business, and we look forward to seeing you again at Herb Chambers Lexus of Hingham.

July 12, 2025

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Employee Rating

I just purchased a new Lexus NX300hybrid from Ryan Tierney. He was so professional and knowledgeable about these cars. This is my 4th Lexus from this dealership. I love the sales and service. I would More

by aml19
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 14, 2025

Herb Chambers Lexus of Hingham responded

Congratulations on your fourth Lexus! We are thrilled that Ryan communicated his knowledge so clearly and made the purchasing process a positive one. Thank you for choosing Herb Chambers Lexus of Hingham!

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