Thomas McCafferty
Thomas McCafferty at Herb Chambers Lexus of Hingham

Thomas McCafferty | Page 46

Lexus Certified Service Consultant

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

5.0
607 Reviews
5.0

607 Reviews

Write a Review

607 Reviews of Thomas McCafferty

December 29, 2021

Dealership Rating
Employee Rating

Very responsive, knowledgeable, professionsl, considerate, polite, and accessible. I was very pleased with the manner in which the transaction was handled! More

by Jameebythesea
Recommend Dealer
Yes

Other Employees Tagged: Marcus Karam , Joseph Sullivan

Dec 30, 2021

Herb Chambers Lexus of Hingham responded

Hearing that your experience was responsive, informative, professional, and also considerate, lets us know we're making all the right moves. Thank you so much for choosing Herb Chambers Lexus of Hingham and we wish you all the best in your vehicle!

December 28, 2021

Dealership Rating
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Very efficient , smooth process . Communication was excellent , service was done in a timely manner . Very happy More

by dennis_oberholzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruben Oliveira, Andrew Conley, Daniel Chen, Felix Nepomuceno, Joe Cagdas , Kevin Chan, Claudia Melgarejo, Roberto Sanna

Dec 29, 2021

Herb Chambers Lexus of Hingham responded

We're happy that you're happy, Dennis! Thank you for the wonderful review and for trusting Herb Chambers Lexus of Hingham with the job! We hope to see you again.

December 22, 2021

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Always professional, always done on time, always meets expectations. I recommend Herb Chambers for service and Tom MCafferrty is outstanding. More

by Pbean550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2021

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We appreciate your business and are happy to hear that you are so confident in Tom and the Herb Chambers Lexus of Hingham team to get the job done. Drive safely, and we hope to see you back!

December 21, 2021

Dealership Rating
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Tom from service is amazing, he cares for my safety and is not there for just money. More

by Mlemoine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2021

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We strive to deliver seamless and knowledgeable service, and it is wonderful to hear that this was reflected in your time working with Tom. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

December 18, 2021

Dealership Rating
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Thomas McCafferty is a consummate professional...he gets customer service...everyone would be better served if Tom represented the standard in the automobile industry! More

by rotrot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2021

Herb Chambers Lexus of Hingham responded

We love to see wonderful feedback about our team members and truly appreciate you commending Thomas. Thank you from our entire Herb Chambers Lexus of Hingham team!

December 18, 2021

Dealership Rating
Employee Rating

Great customer service - very efficient, friendly, and professional. I love going here, Tom and Jarrod take good care of me and my car More

by kkennedy1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2021

Herb Chambers Lexus of Hingham responded

We can't tell you how much it means to us to hear you say you love coming to Herb Chambers Lexus of Hingham! Tom and Jarrod will be delighted to read your kind words about their above and beyond care as well. Thank you for choosing our team to take care of your automotive needs, and we look forward to our next chance to provide you with efficient and friendly service again!

December 16, 2021

Dealership Rating
Employee Rating

My service advisor Thomas McCafferty provides excellent customer service. All requested work is done and car returned at stated time. That's good service. Thank you. More

by welstd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2021

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Thomas and the Herb Chambers Lexus of Hingham service team always take wonderful care of you. Thank you for trusting us with your business and your vehicle!

Oct 20, 2022

welstd responded

Thomas McCafferty once again provided really good customer service. He constantly goes out of his way to supply excellent customer service and ensures that his guests are exceedingly satisfied. I am. Thanks Tom!

December 16, 2021

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The service was fast and the staff was professional and friendly. I am satisfied. Highly recommended More

by anvar.as2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2021

Herb Chambers Lexus of Hingham responded

We're happy to hear that your service experience went off without a hitch! Thanks for trusting Herb Chambers Lexus of Hingham to get the job done. Drive safely!

December 13, 2021

Dealership Rating
Employee Rating

Just left appt with Tom McCaffertyCar runs like a top Just left appt with Tom McCafferty Car runs like a top because of him and service More

by karend63
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Tierney

Dec 14, 2021

Herb Chambers Lexus of Hingham responded

Thank you for the great review, Karen! We appreciate your support and are thrilled to hear that you are so confident in Tom to get the job done. Drive safely, and we hope to see you back at Herb Chambers Lexus of Hingham!

December 12, 2021

Dealership Rating
Employee Rating

Fantastic service!I did not have an appointment. My tire Fantastic service! I did not have an appointment. My tire pressure was low, so I stopped by to have the service department look at it for me. They to More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2021

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had such an outstanding service experience working with Tom and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

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