Very responsive, knowledgeable, professionsl,
considerate, polite, and accessible. I was very pleased with the manner in which the transaction was handled!
considerate, polite, and accessible. I was very pleased with the manner in which the transaction was handled!
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by Jameebythesea
Dec 30, 2021 -
Herb Chambers Lexus of Hingham responded
Hearing that your experience was responsive, informative, professional, and also considerate, lets us know we're making all the right moves. Thank you so much for choosing Herb Chambers Lexus of Hingham and we wish you all the best in your vehicle!
Very efficient , smooth process . Communication was
excellent , service was done in a timely manner . Very happy
excellent , service was done in a timely manner . Very happy
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by dennis_oberholzer
Dec 29, 2021 -
Herb Chambers Lexus of Hingham responded
We're happy that you're happy, Dennis! Thank you for the wonderful review and for trusting Herb Chambers Lexus of Hingham with the job! We hope to see you again.
Always professional, always done on time, always meets
expectations. I recommend Herb Chambers for service and Tom MCafferrty is outstanding.
expectations. I recommend Herb Chambers for service and Tom MCafferrty is outstanding.
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by Pbean550
Dec 22, 2021 -
Herb Chambers Lexus of Hingham responded
Thank you for the great review! We appreciate your business and are happy to hear that you are so confident in Tom and the Herb Chambers Lexus of Hingham team to get the job done. Drive safely, and we hope to see you back!
Tom from service is amazing, he cares for my safety and
is not there for just money.
is not there for just money.
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by Mlemoine
Dec 21, 2021 -
Herb Chambers Lexus of Hingham responded
Thank you for the great review! We strive to deliver seamless and knowledgeable service, and it is wonderful to hear that this was reflected in your time working with Tom. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!
Thomas McCafferty is a consummate professional...he gets
customer service...everyone would be better served if Tom represented the standard in the automobile industry!
customer service...everyone would be better served if Tom represented the standard in the automobile industry!
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by rotrot
Dec 20, 2021 -
Herb Chambers Lexus of Hingham responded
We love to see wonderful feedback about our team members and truly appreciate you commending Thomas. Thank you from our entire Herb Chambers Lexus of Hingham team!
Great customer service - very efficient, friendly, and
professional. I love going here, Tom and Jarrod take good care of me and my car
professional. I love going here, Tom and Jarrod take good care of me and my car
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by kkennedy1231
Dec 19, 2021 -
Herb Chambers Lexus of Hingham responded
We can't tell you how much it means to us to hear you say you love coming to Herb Chambers Lexus of Hingham! Tom and Jarrod will be delighted to read your kind words about their above and beyond care as well. Thank you for choosing our team to take care of your automotive needs, and we look forward to our next chance to provide you with efficient and friendly service again!
My service advisor Thomas McCafferty provides excellent
customer service. All requested work is done and car returned at stated time. That's good service. Thank you.
customer service. All requested work is done and car returned at stated time. That's good service. Thank you.
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by welstd
Dec 16, 2021 -
Herb Chambers Lexus of Hingham responded
We're delighted to hear that Thomas and the Herb Chambers Lexus of Hingham service team always take wonderful care of you. Thank you for trusting us with your business and your vehicle!
Oct 20, 2022 -
welstd responded
Thomas McCafferty once again provided really good customer service. He constantly goes out of his way to supply excellent customer service and ensures that his guests are exceedingly satisfied. I am. Thanks Tom!
The service was fast and the staff was professional and
friendly. I am satisfied. Highly recommended
friendly. I am satisfied. Highly recommended
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by anvar.as2014
Dec 16, 2021 -
Herb Chambers Lexus of Hingham responded
We're happy to hear that your service experience went off without a hitch! Thanks for trusting Herb Chambers Lexus of Hingham to get the job done. Drive safely!
Just left appt with Tom McCaffertyCar runs like a top
Just left appt with Tom McCafferty
Car runs like a top because of him and service
Just left appt with Tom McCafferty
Car runs like a top because of him and service
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by karend63
Dec 14, 2021 -
Herb Chambers Lexus of Hingham responded
Thank you for the great review, Karen! We appreciate your support and are thrilled to hear that you are so confident in Tom to get the job done. Drive safely, and we hope to see you back at Herb Chambers Lexus of Hingham!
Fantastic service!I did not have an appointment. My tire
Fantastic service!
I did not have an appointment. My tire pressure was low, so I stopped by to have the service department look at it for me. They to
Fantastic service!
I did not have an appointment. My tire pressure was low, so I stopped by to have the service department look at it for me. They took me right away and fixed a tire that had a nail imbedded in it. I appreciate their kindness and understanding.
Thank you Tom!
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by anonymous
Dec 13, 2021 -
Herb Chambers Lexus of Hingham responded
Thank you for the great review! We are so glad to hear that you had such an outstanding service experience working with Tom and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!