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Thomas McCafferty

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Thomas McCafferty

Thomas McCafferty | Page 51

Lexus Certified Service Consultant

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

5.0

607 Reviews

5.0

607 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (607)

607 Reviews of Thomas McCafferty

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September 24, 2021

Dealership Rating

Employee Rating

As always - service is courteous and professional. Tom McCafferty is always pleasant and helpful. He explains everything - both what is needed as well as the cost! McCafferty is always pleasant and helpful. He explains everything - both what is needed as well as the cost! More

by makgrk

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 25, 2021 -

Herb Chambers Lexus of Hingham responded

It's fantastic that you know you can rely on Tom and the team here at Herb Chambers Lexus of Hingham to provide you with informative and professional service. It's our pleasure to take exceptional care of you during your service visits and we look forward to our next chance to do so!

September 21, 2021

Dealership Rating

Employee Rating

Outstanding service at this dealership! I am particularly pleased with my Service Advisor Tom McCafferty. Always there, always helpful! pleased with my Service Advisor Tom McCafferty. Always there, always helpful! More

by Mike and Janet

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 22, 2021 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Tom and the team are demonstrating our commitment to outstanding customer service. Thank you for choosing Herb Chambers Lexus of Hingham for your service needs. Have a great day!

September 21, 2021

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Employee Rating

Tom is great. Had trouble getting a service appointment snd he took care of it. appointment snd he took care of it. More

by Patricia.kay5

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 21, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for this feedback, Patricia! We are so glad that Tom could assist with your service appointment. - Herb Chambers Lexus of Hingham team

September 19, 2021

Dealership Rating

Employee Rating

Fast service. Courteous staff. Great location. Very pleased with experience and dealership. My service it was explained to me in great detail. pleased with experience and dealership. My service it was explained to me in great detail. More

by Nickerd

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 19, 2021 -

Herb Chambers Lexus of Hingham responded

We are grateful for your kind feedback. Thank you for taking the time to let others know what being a guest at Herb Chambers Lexus of Hingham is like. Please let us know if there is anything else we can do for you. Take care!

September 19, 2021

Dealership Rating

Employee Rating

Always clean professional and customer friendly. The service department is why I bought my car at herb chambers first class. service department is why I bought my car at herb chambers first class. More

by Allout2222

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 19, 2021 -

Herb Chambers Lexus of Hingham responded

We appreciate your support! Thank you for taking the time to let others know what being a guest at Herb Chambers Lexus of Hingham is like. Safe travels!

September 16, 2021

Dealership Rating

Employee Rating

Prompt courteous personal service by true professionals My car looks snd runs like it is brand new. Dealership is comfortable and Tom was easy to work with. My car looks snd runs like it is brand new. Dealership is comfortable and Tom was easy to work with. More

by annf1751

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 16, 2021 -

Herb Chambers Lexus of Hingham responded

Ann, your support for Tom and the Herb Chambers Lexus of Hingham team means so much! We're proud to offer our guests professional and courteous care and to return your vehicle to you running in prime condition. Thank you for putting your trust in Tom and the team and we look forward to working with you again down the road!

Sep 16, 2021 -

annf1751 responded

Love this dealership thanks Tom

Sep 16, 2021 -

annf1751 responded

Tom is a wonderful representative for this company

September 15, 2021

Dealership Rating

Employee Rating

Service staff friendly and helpful. Gave estimated time for delivery and stood by it. Awesome for delivery and stood by it. Awesome More

by Emartin

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 15, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for posting about your recent visit to Herb Chambers Lexus of Hingham. We're thrilled to hear that our team took care of you!

Sep 15, 2021 -

Emartin responded

Thanks for awesome service!

September 13, 2021

Dealership Rating

Employee Rating

My experience was great Tom was polite and went over what was necessary And explained what I should do and managed a courtesy car. On short. Notice was necessary And explained what I should do and managed a courtesy car. On short. Notice More

by Virginia Harvey

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 13, 2021 -

Herb Chambers Lexus of Hingham responded

Virginia, thanks for reviewing Herb Chambers Lexus of Hingham! We're happy to hear that you loved working with Tom, and we appreciate your kind words about our team.

September 10, 2021

Dealership Rating

Employee Rating

The service department it’s always professional and organized and Tom always explains the details of any work needed thoroughly.Very good service. I am usually able to get a loaner vehicle when needed organized and Tom always explains the details of any work needed thoroughly.Very good service. I am usually able to get a loaner vehicle when needed for longer service visits More

by Dianef

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 11, 2021 -

Herb Chambers Lexus of Hingham responded

Diane, we're so grateful that you've taken the time to express how pleased you are with our services! We'll be happy to share with Tom how much his professionalism and organization meant to you during your visit. We hope you'll continue to rely on Herb Chambers Lexus of Hingham for all your service needs and we thank you for leaving us a 5 star rating!

September 09, 2021

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Employee Rating

Simply amazing dealership! Tom in the Service Department is the reason we continue to buy Lexus. He goes above and beyond every time! Thank You!! is the reason we continue to buy Lexus. He goes above and beyond every time! Thank You!! More

by buteauk

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 09, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for your confidence in Tom and the service team! We are so grateful for your continued business and we look forward to welcoming you back to Herb Chambers Lexus of Hingham for your future sales and service needs.