Well managed for setting up serviceFollows the time
Well managed for setting up service
Follows the time schedule that’s given
Service personnel well mannered and helpful
The customer service repres
Well managed for setting up service
Follows the time schedule that’s given
Service personnel well mannered and helpful
The customer service representative is pleasant and supportive
Tom was mine and he was wonderful and very professional
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by keston307
Sep 09, 2021 -
Herb Chambers Lexus of Hingham responded
Few things make us happier than hearing we delivered such a successful service experience! We're glad Tom and the team could exceed your expectations and we hope next time you're in need of service you'll think of Herb Chambers Lexus of Hingham again!
Excellent customer service and auto service. I’ve enjoyed
working with each person I’ve encountered since the purchase of my SUCCESS. Thank you all!
working with each person I’ve encountered since the purchase of my SUCCESS. Thank you all!
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by Kevinfkiley
Sep 08, 2021 -
Herb Chambers Lexus of Hingham responded
Kevin, we are delighted to see your glowing review of our team! Thank you for giving Herb Chambers Lexus of Hingham your business, we look forward to working with you again down the road.
Always quality. Employee named John provided excellent
assistance informing us on features of smart phone interface with vehicle. He was pleasant and knowledgeable and offered future assistance.
assistance informing us on features of smart phone interface with vehicle. He was pleasant and knowledgeable and offered future assistance.
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by Carver
Sep 03, 2021 -
Herb Chambers Lexus of Hingham responded
It is gratifying to hear that you were so well attended to by John and the team! Thank you for trusting Herb Chambers Lexus of Hingham with your business and your vehicle. We hope to see you for your future service needs!
Sep 03, 2021 -
Carver responded
Tom your Service Manager provided high quality service.
Staff was professional ,friendly and attentive , and the
service was done s promised and quickly, We have had a great experience here from sales to service departments!
service was done s promised and quickly, We have had a great experience here from sales to service departments!
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by mmacphail
Sep 01, 2021 -
Herb Chambers Lexus of Hingham responded
Nothing makes us happier than hearing our staff took outstanding care of you! We're so glad you've had positive sales and service experiences and we look forward to seeing you next time you're at Herb Chambers Lexus of Hingham!
Great customer service. The team treats everyone with
respect. The dealership is clean and comfortable, with space to relax or work while waiting for your vehicle to be serviced.
respect. The dealership is clean and comfortable, with space to relax or work while waiting for your vehicle to be serviced.
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by JSB-GX
Aug 31, 2021 -
Herb Chambers Lexus of Hingham responded
We strive to deliver an excellent guest experience across all departments and are so glad this has been clear. Thank you for the terrific feedback and for taking your service needs to Herb Chambers Lexus of Hingham!
This Lexus dealership handled my appointment very
professionally and was extremely prompt. Staff was very friendly and courteous and seemed to value my time as well as theirs.
professionally and was extremely prompt. Staff was very friendly and courteous and seemed to value my time as well as theirs.
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by John
Aug 30, 2021 -
Herb Chambers Lexus of Hingham responded
We strive to go above and beyond for our guests and will make sure the Herb Chambers Lexus of Hingham team knows their commitment to customer satisfaction was recognized. Thank you for stopping by, John. We look forward to seeing you next time!
Been a customer for years...leased vehicles...can't say
enough Abt the Herb Chambers dealerships. I will always recommend them and their stellar service
enough Abt the Herb Chambers dealerships. I will always recommend them and their stellar service
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by heydemarco
Other Employees Tagged:
Vitor Duarte, Claudia Melgarejo
Aug 26, 2021 -
Herb Chambers Lexus of Hingham responded
We're elated to hear we've been able to earn and maintain your confidence. Thank you for the terrific review and for being a valued customer of Herb Chambers Lexus of Hingham!
Everyone is always courteous and helpful I always feel
confident that my car is in good hands
confident that my car is in good hands
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by gailflo1
Aug 24, 2021 -
Herb Chambers Lexus of Hingham responded
We strive to make our guests as happy and comfortable as possible, so this review is music to our ears. Thank you for entrusting Herb Chambers Lexus of Hingham with your vehicle care, and we'll see you again next time!
As always great customer service. Delivered as promised.
I drive many miles out of my way to go there. Well worth it and recommend them.
I drive many miles out of my way to go there. Well worth it and recommend them.
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by Carmenm
Other Employees Tagged:
John Yee
, Kevin Chan, Claudia Melgarejo
Aug 23, 2021 -
Herb Chambers Lexus of Hingham responded
Carmen, it means so much that you travel such a distance to allow us to service your vehicle. Knowing that you rely on our great customer service really makes our day! Thank you for your support of Herb Chambers Lexus of Hingham and whenever you need service next we'll be here!
Dealership operates very professional I was disappointed
that beverage area was abandoned and not clean
that beverage area was abandoned and not clean
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by Jimkilroy1
Aug 24, 2021 -
Herb Chambers Lexus of Hingham responded
Jim - Thank you for trusting us with your vehicle! We appreciate you bringing this issue to our attention and will make sure that it's addressed properly. Have a great week!