Thomas McCafferty
Thomas McCafferty at Herb Chambers Lexus of Hingham

Thomas McCafferty | Page 52

Lexus Certified Service Consultant

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

5.0
607 Reviews
5.0

607 Reviews

Write a Review

607 Reviews of Thomas McCafferty

September 08, 2021

Dealership Rating
Employee Rating

Well managed for setting up serviceFollows the time Well managed for setting up service Follows the time schedule that’s given Service personnel well mannered and helpful The customer service repres More

by keston307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2021

Herb Chambers Lexus of Hingham responded

Few things make us happier than hearing we delivered such a successful service experience! We're glad Tom and the team could exceed your expectations and we hope next time you're in need of service you'll think of Herb Chambers Lexus of Hingham again!

September 07, 2021

Dealership Rating
Employee Rating

Excellent customer service and auto service. I’ve enjoyed working with each person I’ve encountered since the purchase of my SUCCESS. Thank you all! More

by Kevinfkiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Hausman

Sep 08, 2021

Herb Chambers Lexus of Hingham responded

Kevin, we are delighted to see your glowing review of our team! Thank you for giving Herb Chambers Lexus of Hingham your business, we look forward to working with you again down the road.

September 03, 2021

Dealership Rating
Employee Rating

Always quality. Employee named John provided excellent assistance informing us on features of smart phone interface with vehicle. He was pleasant and knowledgeable and offered future assistance. More

by Carver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 03, 2021

Herb Chambers Lexus of Hingham responded

It is gratifying to hear that you were so well attended to by John and the team! Thank you for trusting Herb Chambers Lexus of Hingham with your business and your vehicle. We hope to see you for your future service needs!

Sep 03, 2021

Carver responded

Tom your Service Manager provided high quality service.

August 31, 2021

Dealership Rating
Employee Rating

Staff was professional ,friendly and attentive , and the service was done s promised and quickly, We have had a great experience here from sales to service departments! More

by mmacphail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2021

Herb Chambers Lexus of Hingham responded

Nothing makes us happier than hearing our staff took outstanding care of you! We're so glad you've had positive sales and service experiences and we look forward to seeing you next time you're at Herb Chambers Lexus of Hingham!

August 30, 2021

Dealership Rating
Employee Rating

Great customer service. The team treats everyone with respect. The dealership is clean and comfortable, with space to relax or work while waiting for your vehicle to be serviced. More

by JSB-GX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2021

Herb Chambers Lexus of Hingham responded

We strive to deliver an excellent guest experience across all departments and are so glad this has been clear. Thank you for the terrific feedback and for taking your service needs to Herb Chambers Lexus of Hingham!

August 30, 2021

Dealership Rating
Employee Rating

This Lexus dealership handled my appointment very professionally and was extremely prompt. Staff was very friendly and courteous and seemed to value my time as well as theirs. More

by John
Recommend Dealer
Yes
Aug 30, 2021

Herb Chambers Lexus of Hingham responded

We strive to go above and beyond for our guests and will make sure the Herb Chambers Lexus of Hingham team knows their commitment to customer satisfaction was recognized. Thank you for stopping by, John. We look forward to seeing you next time!

August 26, 2021

Dealership Rating
Employee Rating

Been a customer for years...leased vehicles...can't say enough Abt the Herb Chambers dealerships. I will always recommend them and their stellar service More

by heydemarco
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vitor Duarte, Claudia Melgarejo

Aug 26, 2021

Herb Chambers Lexus of Hingham responded

We're elated to hear we've been able to earn and maintain your confidence. Thank you for the terrific review and for being a valued customer of Herb Chambers Lexus of Hingham!

August 23, 2021

Dealership Rating
Employee Rating

Everyone is always courteous and helpful I always feel confident that my car is in good hands More

by gailflo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2021

Herb Chambers Lexus of Hingham responded

We strive to make our guests as happy and comfortable as possible, so this review is music to our ears. Thank you for entrusting Herb Chambers Lexus of Hingham with your vehicle care, and we'll see you again next time!

August 23, 2021

Dealership Rating
Employee Rating

As always great customer service. Delivered as promised. I drive many miles out of my way to go there. Well worth it and recommend them. More

by Carmenm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Yee , Kevin Chan, Claudia Melgarejo

Aug 23, 2021

Herb Chambers Lexus of Hingham responded

Carmen, it means so much that you travel such a distance to allow us to service your vehicle. Knowing that you rely on our great customer service really makes our day! Thank you for your support of Herb Chambers Lexus of Hingham and whenever you need service next we'll be here!

August 21, 2021

Dealership Rating
Employee Rating

Dealership operates very professional I was disappointed that beverage area was abandoned and not clean More

by Jimkilroy1
Recommend Dealer
Yes
Aug 24, 2021

Herb Chambers Lexus of Hingham responded

Jim - Thank you for trusting us with your vehicle! We appreciate you bringing this issue to our attention and will make sure that it's addressed properly. Have a great week!

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