Thomas McCafferty
Thomas McCafferty at Herb Chambers Lexus of Hingham

Thomas McCafferty | Page 55

Lexus Certified Service Consultant

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

5.0
607 Reviews
5.0

607 Reviews

Write a Review

607 Reviews of Thomas McCafferty

July 20, 2021

Dealership Rating

Start to finish great experience! Eric and Vitor were awesome to work with! It felt easy and low pressure! Eric was so responsive from start to finish. More

by karaparsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Barbosa, Vitor Duarte, Claudia Melgarejo

Jul 20, 2021

Herb Chambers Lexus of Hingham responded

Thank you for the feedback, Kara! We're over the moon to hear that Eric and Vitor worked together to make your experience smooth and pressure-free. Be well, and come back again soon! - your friends at Herb Chambers Lexus of Hingham

July 19, 2021

Dealership Rating
Employee Rating

It was a terrific experience working Tom McCaffery,Kevin Chan and the Mechanic, John Yee. Carefully explained the work being done, work was completed on time as promised. Highly recommend this Dealership! More

by Hauser125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Yee , Kevin Chan

Jul 19, 2021

Herb Chambers Lexus of Hingham responded

We love reading about your terrific experience! Tom, Kevin, and John, and the team at Herb Chambers Lexus of Hingham pride ourselves on reliable and outstanding service day in and day out. Taking the time to provide explanations where needed keeps us one step above the rest! We thank you for the recommendation and look very forward to your next visit.

Jul 19, 2021

Hauser125 responded

Keep up the excellent service you provide!

July 16, 2021

Dealership Rating
Employee Rating

Tom McCafferty was fabulous. He was professional in every way, knowledgeable and extremely pleasant.he double checked all the work and explained services later in the fall More

by asolmonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Sullivan

Jul 16, 2021

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful service experience working with Tom and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

July 12, 2021

Dealership Rating
Employee Rating

Excellent door to door service. On time explain exactly what needs to be done and why Vehicle was returned clean and on time. Very pleased More

by Suzden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Herb Chambers Lexus of Hingham responded

Thank you for the glowing review! We are more than pleased to hear that the Herb Chambers Lexus of Hingham team delivered professional service which made your experience a success from start to finish. Have a great day!

July 09, 2021

Dealership Rating
Employee Rating

My last 3 RX350's have been serviced at Herb Chambers Lexus of Hingham & Norwell since the Fall, 2013. I was very happy that I no longer had to travel to Walpole or Sharon for service. Now I could do Val More

by Mandy411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2021

Herb Chambers Lexus of Hingham responded

Mandy - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with Tom the Herb Chambers Lexus of Hingham team. Drive safely in your Lexus RX350, and we hope to see you back again down the road!

July 07, 2021

Dealership Rating
Employee Rating

From start to finish all employees I spoke with were very polite and helpful. Tom explained what was done to my 2021 UX . There were no surprises. The men that picked up and delivered my car were also very p More

by Mizbaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Barbosa

Jul 07, 2021

Herb Chambers Lexus of Hingham responded

Thank you for the wonderful review! We're delighted to hear that the Herb Chambers Lexus of Hingham team is delivering the courteous and accommodating care we strive for. We appreciate you trusting us with the maintenance of your 2021 Lexus UX, and we hope to see you again down the road!

July 04, 2021

Dealership Rating
Employee Rating

I’ve been going to this dealership for many years. The service is great. Today my tire pressure light came on. Turns out a nail had punctured the front left tire. Tom and the service team diagnosed the ot More

by Julie M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Herb Chambers Lexus of Hingham responded

Julie - We are grateful to have you as a loyal Herb Chambers Lexus of Hingham customer and are so glad that our team could assist with your tire repair. Thank you very much for posting a review! We look forward to your next visit with us.

July 01, 2021

Dealership Rating
Employee Rating

This is my first time at Herb Chambers Lexus. I had the pleasure to talk to Tom my service advisor. He was very courteous and knowledgeable about his product. He not only took care of the campaign the reca More

by silverardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2021

Herb Chambers Lexus of Hingham responded

We appreciate you allowing us the chance to earn your business and are delighted to hear that Tom left a great first impression. Thank you for sharing this positive feedback so that others will know what it's like to be a guest at Herb Chambers Lexus of Hingham! We truly appreciate your support and look forward to working together in the future.

June 29, 2021

Dealership Rating
Employee Rating

As always, my experience with this dealership was excellent. The customer service is commendable and the service is prompt and within the time frame that was promised. Tom was courteous and professio More

by Jjmorton8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Haussman was also extremely nice and helpful.

Jun 29, 2021

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with Tom and our team at Herb Chambers Lexus of Hingham, and we will certainly pass along your kind words. We look forward to your next visit!

June 24, 2021

Dealership Rating
Employee Rating

Tom is very attentive to our auto needs and pleasant. More

by Aghlkelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2021

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share your excellent review of Tom and Herb Chambers Lexus of Hingham!

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