Thomas Montgomery | Page 8

Excellent service. Thanks. Easy scheduling. Was in and out within an hour. I like the monitor screen for updates. Thanks. Easy scheduling. Was in and out within an hour. I like the monitor screen for updates. More

by brucedwhite Verified Customer Verified Customer

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My service issue not resolved. Communication on when part would arrive was promised and was not provided. My defective infoentertainment was reported to them on 1/15. Appointmen Communication on when part would arrive was promised and was not provided. My defective infoentertainment was reported to them on 1/15. Appointment wasn’t available for 4 days. Then after 2 hours waiting was told part had to be ordered. They said it should be a few days and they would keep in touch. I had to follow up with Supervisor, was told they had no information or control over when part would arrive. Was told they had no way to track arrival. As of today 1/31 part still not here and no tracking information. My car is a Crown, less than a year old, with 6,000 miles. This is unacceptable, not what I expected after being a life long Toyota owner. More

by LAURAHAMM01 Verified Customer Verified Customer

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Super quick easy process! ! Very nice people!! Went for my first oil change a tire rotation was there less then 30 minutes everyone was really nice an helpful!!! ! Very nice people!! Went for my first oil change a tire rotation was there less then 30 minutes everyone was really nice an helpful!!! More

by BBYBOSS2K16 Verified Customer Verified Customer

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Went as pleasant as usual, my name never even came up on the monitor and before I knew it, Thomas was calling my name to say my Vehicle was ready to roll! Couldn't be happier with my experience. the monitor and before I knew it, Thomas was calling my name to say my Vehicle was ready to roll! Couldn't be happier with my experience. More

by tonyhoward65 Verified Customer Verified Customer

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I think Toyota is a good business, I don't mind going there. Last week when I was there I had to sit in the car for a lengthy time because of business and it was a cold day but that was okay. Tom was and there. Last week when I was there I had to sit in the car for a lengthy time because of business and it was a cold day but that was okay. Tom was and always is pleasant and knows what he is doing and gets right to it.. It was not a service job tho. but another problem with a side mirror and we got through that alright even tho. I did not get the work done that day. Too expensive and will return when I can, More

by mahlipp Verified Customer Verified Customer

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As always Thomas seized the moment and made things happen. A big shout out - Thank You. happen. A big shout out - Thank You. More

by oinkertime Verified Customer Verified Customer

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Very good service, knowledgeable staff and respectful. They kept me up-to-date on things as they progressed. They kept me up-to-date on things as they progressed. More

by ryan@destingutters.com Verified Customer Verified Customer

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Comfortable waiting area, not too long of wait for service. Love that they have to screen to keep you updated. service. Love that they have to screen to keep you updated. More

by kath.elizabeth Verified Customer Verified Customer

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Efficient, clean, fair, good customer service Has always tried to be helpful in a pinch tried to be helpful in a pinch More

by NTHN Verified Customer Verified Customer

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I love this place, they took good care of me very well. I give 10 thumbs up. I give 10 thumbs up. More

by Steve N Verified Customer Verified Customer

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