Thomas Nguyen
Thomas Nguyen at Santa Monica BMW
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Thomas Nguyen | Page 3

Sales Manager

Santa Monica BMW

1127 Santa Monica Blvd
Santa Monica, CA 90401

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4.7
27 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

29 yrs, 1 mo

4.7

27 Reviews

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27 Reviews of Thomas Nguyen

May 11, 2023

Dealership Rating
Employee Rating

Great service would never go anywhere else. They always get me out in a timely fashion and the service people are super nice and accommodating. More

by DJOSEPH38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 05, 2023

Dealership Rating
Employee Rating

The honest, courteous service, was a breath of fresh air. I will look forward to my next purchase from Santa Monica BMW! More

by DTRUTH7695
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Hall , Sam Hafez, Adam Youssef

April 04, 2023

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Employee Rating

Outstanding customer support. Always available to answer any question about my car or other vehicles. They make great efforts to fix any issues with the car. More

by BWRAPPORT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dellis Montell Jr., Henry Hall, Gary Zubko, Alex Vasquez , Pablo Penilla and Bill Evans

March 17, 2023

Dealership Rating
Employee Rating

Had to call 5x to have someone assigned to car. No call received to review work when complete. Didn’t wash the car when done. They also Changed mirrors and seat locations. More

by JSCHURGIN
Service Price Transparency
Workmanship
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Recommend Dealer
No

February 23, 2023

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Employee Rating

I had no issues before I came in for a routine oil change. Now my entire engine is not working. I wish i never came to SM BMW. More

by JOSEPH58
Recommend Dealer
No

February 22, 2023

Dealership Rating
Employee Rating

Took two weeks on what was supposed to be a three day job. Even after I called to confirm the size of the loaner vehicle multiple times, they failed to provide a loaner vehicle that was the size they sai More

by JULIE.SKATOFF
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

February 17, 2023

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Everyone was friendly and helpful. They repaired my car quickly and set me up with Uber to and from the shop. I will absolutely come back for all my car services and repairs. Thank y More

by AMY.R.GROVER
Service Price Transparency
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Recommend Dealer
Yes
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