Dealership Experience
5 yrs, 9 mos
Industry Experience
29 yrs, 1 mo
27 Reviews
Write a Review27 Reviews of Thomas Nguyen
May 11, 2023
Great service would never go anywhere else. They always get me out in a timely fashion and the service people are super nice and accommodating. They always get me out in a timely fashion and the service people are super nice and accommodating. More
Other Employees Tagged: Dellis Montell Jr., Yourik Ghadimi, Henry Hall, Richard Clark, Gary Zubko, Daniel Garcia, Cesar Cueva, Alex Vasquez
April 05, 2023
The honest, courteous service, was a breath of fresh air. I will look forward to my next purchase from Santa Monica BMW! I will look forward to my next purchase from Santa Monica BMW! More
Other Employees Tagged: Henry Hall , Sam Hafez, Adam Youssef
April 04, 2023
Outstanding customer support. Always available to answer any question about my car or other vehicles. They make great efforts to fix any issues with the car. Always available to answer any question about my car or other vehicles. They make great efforts to fix any issues with the car. More
Other Employees Tagged: Dellis Montell Jr., Henry Hall, Gary Zubko, Alex Vasquez , Pablo Penilla and Bill Evans
March 17, 2023
Had to call 5x to have someone assigned to car. No call received to review work when complete. Didn’t wash the car when done. They also Changed mirrors and seat locations. No call received to review work when complete. Didn’t wash the car when done. They also Changed mirrors and seat locations. More
February 23, 2023
I had no issues before I came in for a routine oil change. Now my entire engine is not working. I wish i never came to SM BMW. change. Now my entire engine is not working. I wish i never came to SM BMW. More
Other Employees Tagged: Dellis Montell Jr., Yourik Ghadimi, Richard Clark, Gary Zubko, Daniel Garcia, Cesar Cueva, Alex Vasquez
February 22, 2023
Took two weeks on what was supposed to be a three day job. Even after I called to confirm the size of the loaner vehicle multiple times, they failed to provide a loaner vehicle that was the size they sai job. Even after I called to confirm the size of the loaner vehicle multiple times, they failed to provide a loaner vehicle that was the size they said they would have for me, and instead gave me a loaner that was too small for me to drive my children around in. More
Other Employees Tagged: Hans Dakhlia, Dellis Montell Jr., Yourik Ghadimi, Henry Hall, Richard Clark, Gary Zubko, Daniel Garcia, Cesar Cueva, Alex Vasquez , Loaner car coordinator, service manager
February 17, 2023
Everyone was friendly and helpful. They repaired my car quickly and set me up with Uber to and from the shop. I will absolutely come back for all my car services and repairs. Thank y They repaired my car quickly and set me up with Uber to and from the shop. I will absolutely come back for all my car services and repairs. Thank you Santa Monica BMW!! More
Other Employees Tagged: Dellis Montell Jr., Yourik Ghadimi, Henry Hall, Richard Clark, Gary Zubko, Daniel Garcia, Cesar Cueva, Alex Vasquez