Thomas Prondzinski
Thomas Prondzinski at Lexus of Arlington

Thomas Prondzinski | Page 22

Service Director

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4
448 Reviews
4.4

448 Reviews

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448 Reviews of Thomas Prondzinski

March 22, 2021

Dealership Rating
Employee Rating

Jose is an asset to the company. Very easy to work with. The cashiers were very pleasant and accommodating. Overall, it was a great experience. More

by JLASKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

March 11, 2021

Dealership Rating
Employee Rating

Tom is very helpful and guides me through the whole process. He makes good suggestions and never pressures me into what my decision sgoukd be More

by DC1907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 04, 2021

Dealership Rating
Employee Rating

The service was great. They know what they doing. Mike is great guy, so helpful and professional. He even helped my insurance claim. Without him it will take me much longer time. Thank you More

by BATTULGAGYM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

March 01, 2021

Dealership Rating
Employee Rating

Tom Prondzinski is always great to work with in the service department. He always gives me exceptional customer service. He is extremely knowledgeable, polite, professional and I trust him completely. More

by John D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 19, 2021

Dealership Rating
Employee Rating

Great, Convenient service with no appointment schedule I came in and received adequate service at a fair price. I am grateful for services provided by Lexus and for all the attention to detail towards their More

by OLEH_KR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Demos, Haresh Trivedi , Rob Kennedy, Tim Webb, Mike from Service department

February 11, 2021

Dealership Rating
Employee Rating

Tom was incredibly friendly and informative to help me address immediate needs on my vehicle. He is a delight to work with and will happily select him to assist in my next service. More

by shanschul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 25, 2021

Dealership Rating
Employee Rating

Very please with service and being able to get in on short notice. Haresh Trivedi is a pleasure to work with. Hope he never leaves. More

by RPINCHOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

January 25, 2021

Dealership Rating
Employee Rating

Staff at the Lexus dealership provide an excellent service on a professional level. It is always a pleasure to work with. Thanks a lot for your services. More

by YTREYSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

January 21, 2021

Dealership Rating
Employee Rating

Tom couldn't be nicerNever made me feel inferior Tom couldn't be nicer Never made me feel inferior although I choose to keep my 2002 ES 300! Dont like the keyless ignitions ! Great wait area Hug More

by BCOHEN014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kennedy retired.need to remove him!

January 18, 2021

Dealership Rating
Employee Rating

In and out service and fair pricing. They answered all of my questions. Always have a rental car available and cleaned my car when I picked it up that day. More

by MIKE@CAREROOFING.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

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