Thomas Prondzinski | Page 23
Service Director
Lexus of Arlington
1510 W Dundee Rd
Arlington Heights, IL 60004
448 Reviews
Write a Review448 Reviews of Thomas Prondzinski
January 12, 2021
Call the Service department talk to Tom Prondzinski to Call the Service department talk to Tom Prondzinski to set up a time to have my car serviced and it was serviced on time. I’ve been servicing my cars Call the Service department talk to Tom Prondzinski to set up a time to have my car serviced and it was serviced on time. I’ve been servicing my cars at Arlington Lakes for 17 years and never had a problem. The work is done right and the person I was great. Ray D. More
January 08, 2021
Brought our 2013 RX 350 in for a 60,000 mile service spoke to Tom Prondzinski all work discussed was completed on time w/ Tom creating a Customer Service Relationship RX was serviced 100%.With Tom as spoke to Tom Prondzinski all work discussed was completed on time w/ Tom creating a Customer Service Relationship RX was serviced 100%.With Tom as an employee at Arlington Lexus you will never have a worry,Customer Service, Mechanical Expertise 10 on a scale, we are glad we are car buyer’s and service customer’s of Arlington Lexus. Again compliment’s to all. More
Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb, Steve Moffitt
January 06, 2021
Tom Prondzinski is all about customer service. Excellent service all the time with him. I had a battery issue, he was able to get me in with short notice and remedy the situation service all the time with him. I had a battery issue, he was able to get me in with short notice and remedy the situation More
December 27, 2020
Love my Lexus & the service I get from yourservice Love my Lexus & the service I get from your service dept.... Tom Prondzinski does a great job of explaining everything that will be done with my ca Love my Lexus & the service I get from your service dept.... Tom Prondzinski does a great job of explaining everything that will be done with my car More
December 16, 2020
Great service advisor Tom Prondzinski. He found the problem, explained the plan and coordinated the repairs. He kept informing me with the different steps he took. problem, explained the plan and coordinated the repairs. He kept informing me with the different steps he took. More
December 16, 2020
Very courteous people to work withGet immediate Very courteous people to work with Get immediate appointment plus some discounts on the charges Wash the car clean when done Very pleasant app expe Very courteous people to work with Get immediate appointment plus some discounts on the charges Wash the car clean when done Very pleasant app experience every time I visit my hem Good friendly people including the Manager More
December 14, 2020
Great service from Arlington Lexus. I have been a customer for many years and appreciate the consistent great service. From scheduling to completion, everything went perfectly with no hassles or sur customer for many years and appreciate the consistent great service. From scheduling to completion, everything went perfectly with no hassles or surprises! More
December 12, 2020
Thank you for an excellent service experience. I was in and out in to time. No Hassle. That is how a great service should be. and out in to time. No Hassle. That is how a great service should be. More
Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb
December 10, 2020
Clean, Fast and Efficient Service at Arlington Lexus. Tom Prondzinski is an excellent Service Manager and Advisor! We live in Wisconsin but purchased the car from Arlington Lexus and have had it serviced the Prondzinski is an excellent Service Manager and Advisor! We live in Wisconsin but purchased the car from Arlington Lexus and have had it serviced there since. More

