Thomas Prondzinski | Page 39

Great Service Efficient and friendly service is provided consistently at each visit. Manager Tom Prondzinski cares about his customers and makes sure my vehicle is Efficient and friendly service is provided consistently at each visit. Manager Tom Prondzinski cares about his customers and makes sure my vehicle is properly and quickly serviced. Sandy More

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Exceptional dedication and commitment to customer service. Tom goes extra miles to make sure my time at the Lexus Arlington Hts dealership is well spent ! I am so busy with my daily life. So when he suggested Tom goes extra miles to make sure my time at the Lexus Arlington Hts dealership is well spent ! I am so busy with my daily life. So when he suggested combing my visit there today to fix the dent with 10,000 miles free checkup, I was thrilled ! I live in Glenview but decided to go extra miles to Arlington Heights ! Now you know why ? Enjoy your experience like I do :) More

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Service Tom P was very prompt on greeting me as I pulled into the dealership for my 5000 Mi service. Because of the low mileage on my car was suggested I dri Tom P was very prompt on greeting me as I pulled into the dealership for my 5000 Mi service. Because of the low mileage on my car was suggested I drive more. Was told about how long the service would take and escorted to lounge where I had access to variety of water soda and coffee if I wanted. At the conclusion of the service Tom P came to the lounge to let me know car was ready and washed. More

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service I have been a customer of Arlington Lexus for 20 years, and bought 3 cars from them. I have always had a good experience and would buy from them agai I have been a customer of Arlington Lexus for 20 years, and bought 3 cars from them. I have always had a good experience and would buy from them again. More

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Would not purchase a car from there ever Purchased a car from them was assured the car was inspected and checked by Lexus I had nothing but problems bought extended warranty which supposedly Purchased a car from them was assured the car was inspected and checked by Lexus I had nothing but problems bought extended warranty which supposedly warranty does not cover anything that is wrong with the car told when car was bought the spark plugs were changed now year later 9k miles was told that I needed to change spark plugs and top Engine Clean which was covered by Lexus to fix before the car was sold to me the car had issues with misfire since I bought it and they are asking 1500 to fix and the car has extended warranty would not recommend they are liers. More

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Tom Prondzinski is great. Tom Prondzinski and his group are great! They really care about their clients and do everything they can to keep your car in great shape. I’ve been a Tom Prondzinski and his group are great! They really care about their clients and do everything they can to keep your car in great shape. I’ve been a customer for more than ten years. More

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Great experience Clean and luxurious dealership. Great service. Service was completed quickly and Tom was awesome to work with. They also gave me a complimentary loane Clean and luxurious dealership. Great service. Service was completed quickly and Tom was awesome to work with. They also gave me a complimentary loaner for the entirety of my car being there. More

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10,000 mile service Outstanding service Very friendly and professional Highly recommend, they really go out of their way to make you feel welcome Facility is state Outstanding service Very friendly and professional Highly recommend, they really go out of their way to make you feel welcome Facility is state of the art and has all the great amenities you would expect More

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This service only Jose Vargas was excellent and went over and above to explain and follow up so all services were done correctly and on time. The best. Jose Vargas was excellent and went over and above to explain and follow up so all services were done correctly and on time. The best. More

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Preferred Lexus Dealer Highly recommend Mark in sales. Tom in service is the reason why I keep coming back to this dealership. He’s genuine, has integrity, helpful and hones Highly recommend Mark in sales. Tom in service is the reason why I keep coming back to this dealership. He’s genuine, has integrity, helpful and honest. I’ve dealt with one other dealership where the relationship went sour over service. Not so with Tom. Mark in sales is also a great guy. I appreciate his candor and directness. More

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