Thomas Verheeck
Thomas Verheeck at Hawthorne Chevrolet
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Thomas Verheeck | Page 13

BDC Manager

Hawthorne Chevrolet

1180 Goffle Road
Hawthorne, NJ 07506

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4.9
129 Reviews

Proud dad of 2 great kids; boy/girl twins, husband to a wonderful wife; nurse in the local school system, and a lifelong Northern NJ resident; currently residing in Fair Lawn (Go Cutters!). I love my community and do volunteer work for both the American Cancer Society and Breast Cancer Awareness, along with helping in activities for the scouts and town events. I also love golf (although I never have the time) and am a big Marvel, Star War, Game of Thrones, and D&D fan...yup, I'm a nerd and there's no changing me! As hectic and stressful as my job may be at times, I still love it and I look forward to bringing you an excellent experience.

Dealership Experience

11 yrs, 3 mos

Industry Experience

24 yrs, 2 mos

Specialties & Trainings

NJ Car Automotive Management Certified

Chevrolet certified, Buick GMC certified, Mercedes certified, Infiniti certified

4.9

129 Reviews

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129 Reviews of Thomas Verheeck

August 17, 2018

Dealership Rating
Employee Rating

First lease One of the owners Steve Jr. was apart of the whole process and treated us like family. Steve went above and beyond to make sure we could drive away in More

by Tsutowski831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Barna Jr

July 31, 2018

Dealership Rating

new car Our salesman Dennis sold me apickup before. He was very helpful. Jeff Mays did everything he could to make us purchase. You have a good team. I think More

by czaccardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Johnson, Rich Mongiardo

July 24, 2018

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Great salesman, horrible finance manager We went into this dealership to look at a truck after a horrible experience at another dealership. Our salesman Tom Verheeck was excellent! No nonsens More

by Author
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Rich Mongiardo

Jul 24, 2018

Hawthorne Chevrolet responded

I’ve been the finance manager at Hawthorne Chevrolet for 10 years. Out of the nearly 100 surveys I have recently received, not one of them had anything negative to say about how I do my job! Occasionally, the customer will dictate the flow of the delivery process, and in this case, that could not have been more evident! This customer insisted on blaming me for things I have no control over such as bank rates and rebate compatibility. The unreasonable request to speak with our General Motors bank rep for the sole purpose of attempting to “re-negotiate” the interest rate is something that would never be allowed here or at any other car dealer. Unfortunately, despite my efforts, it was apparent to me from the start that there was nothing I could have said to make this customer happy!

Jul 24, 2018

Author responded

Well it’s clear to me by your response that customer service is not in you capabilities as a person. You had a terrible attitude from the start and it was clear you were either an extremely cranky person or were having the worst day of your life. It wasn’t even like it was the end of the day that you should have felt like rushing the entire process. You were even annoyed when I read the documents before signing. Clearly you were never taught to read anything before signing but luckily for us it saved us several hundred dollars because of your “mistake” with the document fee. I hope you have a better day and maybe pursue another job where you don’t have to deal with people.

Jul 26, 2018

Hawthorne Chevrolet responded

No need to even respond to these ridiculous and down right nasty comments. Enjoy your new vehicle.

July 14, 2018

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Easey peasy Was not planning on buying that day, spur of moment visiy. Found an unexpect good deal and they made it easy and worked with me. More

by Fotero
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

July 06, 2018

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Good better and I don’t about best because I didn’t serviced I recommend this dealer because they told me lot of things that I don’t about car and because their coordination I bought the car. But I didn’t gave f More

by NARASIMHU.BODHANAPU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicole Taveras

June 09, 2018

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Amazing experience Truely an amazing experience at Hawthorne! Tom was so patient and helpful when I was in the process of choosing my vehicle. He was very knowledgeabl More

by Jpint13749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carrie Bickford

June 06, 2018

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A very pleasant car buying experience Well having dealt with other car dealerships and other salesman another car buying experience is I decided to go back to Hawthorne Chevrolet where I More

by Bobs traverse123
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Mongiardo

May 25, 2018

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Excellent service thanks to Tom and Ryan It’s been pleasure dealing with this dealership best service best price recommend it to anyone I love my Chevy traverse thank you so much for being p More

by Mohamed k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Mays

May 23, 2018

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Overall A+ Experience Quickest and easiest car buying experience. Friendly staff and great facility. Overall - great experience with Tom, Jeff and all involved. Thanks for More

by Csmith325
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
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