Thurston Madison | Page 3

The sales a Reps were courteous and knowledgeable. They answered every question and concern I had. They answered every question and concern I had. More

by PAULINEBLANKSON Verified Customer Verified Customer

Helpful 0

Report | Print

The worst dealer experience. Thurston aka Uncle T. say he treat you like family, if that's the case I'm the family member he hate. The finance manager Jimmy is a liar. The sales Thurston aka Uncle T. say he treat you like family, if that's the case I'm the family member he hate. The finance manager Jimmy is a liar. The sales manager make is a scammer. They added extra services to my loan without my consent. I told them I'm using NMAC for the loan and they ran my credit with 3 other banks without my approval. I told them I want the lowest rate, which NMAC offer they did not do that. I asked about my loyalty discount I was told it is not offered. Jimmy lied and said it was offered on 2022 only, so not true. They didn't even have any 2022 for the vehicle I wanted. I called left messages and have a hard time getting a call back. New truck have damage they don't want to fix. Uncle T dance around questions he's ask rather than answering them. I'm very dissatisfied. More

Helpful 0

Report | Print

My sales representative Kamal was courteous, knowledgeable, and patient!! He was a pleasure to work with!! knowledgeable, and patient!! He was a pleasure to work with!! More

by EBELL Verified Customer Verified Customer

Helpful 0

Report | Print

When I drove in to the dealership I was greeted by Travel he was professional well dressed, courteous and I came out within 2 1/2 hour driving a Nissan that I love. Travel he was professional well dressed, courteous and I came out within 2 1/2 hour driving a Nissan that I love. More

by JANETTECL4 Verified Customer Verified Customer

Helpful 0

Report | Print

My paperwork had been backdated which should be against the law. Mr. T and Mr. Williams were great but was disappointed because I wasn’t given the truth about the entire truth carfax. A small fender bende the law. Mr. T and Mr. Williams were great but was disappointed because I wasn’t given the truth about the entire truth carfax. A small fender bender does not deploy airbags. More

by Terri Verified Customer Verified Customer

Helpful 0

Report | Print

I live in Macon but bought my car with you all. Uncle T was great! Great customer service. was great! Great customer service. More

by PHILLIPSDEDRA Verified Customer Verified Customer

Helpful 0

Report | Print

Tamia Salinas was amazing!! Everyone was very patient and helpful. Made the process easy. Thanks helpful. Made the process easy. Thanks More

by PMORRIS10 Verified Customer Verified Customer

Helpful 0

Report | Print

They are very amazing . They have great customer service and they will work with you on finding that best car for you and payment . PJ & Uncle T are some awesome representatives. and they will work with you on finding that best car for you and payment . PJ & Uncle T are some awesome representatives. More

by ANGELAHYMAN34 Verified Customer Verified Customer

Helpful 0

Report | Print

Worst Experience of my life. Bad people and bad customer service, Jimmie, Godson and Alex were the worst please beware!!! service, Jimmie, Godson and Alex were the worst please beware!!! More

by Kat Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone a McDonough Nissan are extremely friendly and helpful. Thurston “Uncle T” was so kind and informative. He made the entire process a smooth transaction. helpful. Thurston “Uncle T” was so kind and informative. He made the entire process a smooth transaction. More

by Hayestarre Verified Customer Verified Customer

Helpful 0

Report | Print