Tiffani Del Vecchio

Ivan was beyond a pleasure to work with. He embodies the meaning of an Old School Professional. The Car Sales industry needs more people like Ivan. There is no question in my mind where I w He embodies the meaning of an Old School Professional. The Car Sales industry needs more people like Ivan. There is no question in my mind where I would go and who I would buy my next Toyota from. Thier team is rock solid and made my Tacoma purchase a pleasurable overall experience. Jerry D. More

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Everyone at Rivera Toyota were extremely helpful in purchasing my 2025 Camry. They were very friendly. purchasing my 2025 Camry. They were very friendly. More

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I had a good experience with a very knowledgeable salesperson. I would highly recommend Toyota. salesperson. I would highly recommend Toyota. More

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I am writing to express our sincere thanks for your excellent assistance with our recent purchase of ten new vehicles for our company's fleet. The process, from our initial inquiry to the final deliver excellent assistance with our recent purchase of ten new vehicles for our company's fleet. The process, from our initial inquiry to the final delivery, was seamless and efficient, a testament to your team's professionalism and outstanding service. Ersilia, your expertise, and proactive communication were instrumental in navigating the order and ensuring a smooth transaction. We truly appreciate your attention to detail and commitment to our satisfaction. We are very pleased with the vehicles received. We appreciate the strong relationship we are building with Rivera Toyota and look forward to working with you again soon. More

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Ersilla’s service exceeded my expectations. She made the process seamless and her dedication to finding the perfect vehicle was relentless. I’d referred her to anyone seeking to purchase or lea She made the process seamless and her dedication to finding the perfect vehicle was relentless. I’d referred her to anyone seeking to purchase or lease a vehicle in mt. Kisco More

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⭐⭐⭐⭐⭐ Great Experience at Rivera Toyota I had to replace my car unexpectedly, and Tony at Rivera Toyota made the process so much easier. He helped me find a better option for my needs, within my bu replace my car unexpectedly, and Tony at Rivera Toyota made the process so much easier. He helped me find a better option for my needs, within my budget and was patient and knowledgeable throughout. Tiffani in financing was also fantastic - she made everything clear and even handled my out-of-state co-buyer e-signing smoothly. Both Tony and Tiffani had great communication and follow-up from start to finish. I’ll definitely be returning to them when it’s time to buy a car for my son. Highly recommend. More

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Rob Scalere is a national treasure. My salesperson Tony was fantastic—super patient and thorough. And while I waited for all my paperwork to process, Brandon was a joy to speak with. My salesperson Tony was fantastic—super patient and thorough. And while I waited for all my paperwork to process, Brandon was a joy to speak with. More

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The start of our experience was excellent but went down hill as soon as we started signing papers. It’s was incredibly frustrating and disappointing after thinking we were in good hands. I would absolutely hill as soon as we started signing papers. It’s was incredibly frustrating and disappointing after thinking we were in good hands. I would absolutely not recommend buying from this dealership and wish we had gone elsewhere. On the flip side, we had a great experience at their service center. We had to go there because of our salesman not doing what he was supposed to do when we purchased the vehicle. Beth at the service center was excellent. More

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Professional, courteous, and customer friendly. I was pleased not to get the slick/hard sell experience. Kudos to Mariano for assembling a team and culture that is focused on meeting the customer’s I was pleased not to get the slick/hard sell experience. Kudos to Mariano for assembling a team and culture that is focused on meeting the customer’s needs. A Diehard Red Sox Fan More

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Bought a used car from them recently ~6/15/25. Agreed on a pick up time. First off, there is like zero coordination between sales and finance. Finance told us one time, sales told us another; the Agreed on a pick up time. First off, there is like zero coordination between sales and finance. Finance told us one time, sales told us another; the result was us waiting for ~3 hours in their show room to leave with the car. The worst part was finance "played with the numbers" to get a warrantee on my used car. Inflating the cars value with banks to earn the warrantee. She seemed more concerned with selling the warrantee, than getting us the car. We were told the warrantee would cost ~$40 a month... turns out it's wildly more expensive, to the tune of ~$116 / month for 60 months. Essentially doubling the price of the car we were buying. My bank denied the loan because they inflated the price so much to get the warrantee. Then trying to get the person on the phone from finance, who tried to sell us on this a week after was like pulling teeth. I left multiple voicemails with no returned calls days later. Then called like a dozen times, maybe more, to get anyone to pick up the phone. Every time you call the person you wanna speak to will be in a meeting or not at their desk and will not return your phone call "later". Ridiculous. Don't trust what anyone here tells you. Also, dealership did not fully address the open recalls on the used car which I was told would be resolved. When I asked them about that, they said I could bring it to any Toyota Dealership to have those recalls addressed. THE CAR WAS ON YOUR LOT FOR ALMOST ALMOST 2 WEEKS WITH OPEN RECALLS. RESOLVE THE RECALLL PROIR TO THE SALE. xxx? Just go somewhere else honestly if you want less hassle, so many excuses. They just don't seem to want to be bothered with anything after the sale happens. Honestly I'd just leave the car on their lot if they'd void the sale just to prove a point and buy elsewhere. If that's an option, they should let me know cuz I'll make that happen right now. Also, not that it should matter, I'm a huge Yankees fan. Which makes me that much more disappointed that they're treating people like this at the dealership. Seriously disappointed. More

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