Tiffany Houck | Page 16

Relaxed comfortable informative Took great pains to make sure we understood all functions of vehicle. Test drive route was good all types of roads were used.would definitely recommen Took great pains to make sure we understood all functions of vehicle. Test drive route was good all types of roads were used.would definitely recommend. More

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Class Act Very grateful for Toyota and their professionalism and how they truly care about their clients. Thank you Terry and Tiffany for making the process of Very grateful for Toyota and their professionalism and how they truly care about their clients. Thank you Terry and Tiffany for making the process of so easy and fun! Would never buy a car from anyone else! More

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Empowering the buyer to buy smart We worked with Gene our first visit. We came in knowing we wanted a Rav4. He was very welcoming right off the bat and not super "salesy". Gene educate We worked with Gene our first visit. We came in knowing we wanted a Rav4. He was very welcoming right off the bat and not super "salesy". Gene educated us on the Rav4s the years, the styles, what to look for such as certified and how to look over the carfax. We really felt that his goal was to get our family into a good safe vehicle. During the process we worked with other dealers all over iowa and time after time we found these other places to be dishonest or trying to sell us something we didn't want. We ended up coming back to CR even tho they didn't have the color we wanted they made us feel like we were not going to get screwed over. When we returned Gene was on vacation so we worked witj Alan. Again he was Great. He took us on a test drive that was a rough road to show is how solid and great the vehicle was. The dealership was swampped and still Alan kept the process moving efficiently. The facilities are sooo nice. The kids room the refreshments everything was so handy when we had a toddler. After the purchase was made even tho the dealership was so busy Alan sat in the Rav4 with me showing me how to use everything. We couldn't have had a better experience. We felt like we were treated like high rolling customers..... and that we were joining the family. Thanks again guys! More

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First time buyer. Definitely will be return customer. Steve A. very friendly, knowledgeable and fun to work with. No pressure experience all the way through. Will be return customer and recommend to oth Steve A. very friendly, knowledgeable and fun to work with. No pressure experience all the way through. Will be return customer and recommend to others. More

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Leasing again I came in on short notice and Terry was able to fit me into his schedule the same day. We were able to go through the entire lease process in quick ti I came in on short notice and Terry was able to fit me into his schedule the same day. We were able to go through the entire lease process in quick time. I knew what I wanted and Terry knew I like to keep the process simple and streamlined. He was able to accommodate that for me. More

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Professional, courteous, respectful.....EXCELLENT! I’ve purchased several vehicles from CR Toyota. When it came time to buy my son a car, I started shopping around. I quickly discovered several other I’ve purchased several vehicles from CR Toyota. When it came time to buy my son a car, I started shopping around. I quickly discovered several other dealerships didn’t even compare. CR Toyota is modern, very clean, they have an excellent service department, their dealers are knowledgeable, courteous, and professional. I could go and on. I won’t go anywhere else for my future car purchases. I had an amazing experience, yet again, from the dealer, to finance, to manager, etc. More

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Easy to work with Both Chuck and Tiffany were very easy to work with. I appreciated their informative and low pressure approach to helping me find the right vehicle for Both Chuck and Tiffany were very easy to work with. I appreciated their informative and low pressure approach to helping me find the right vehicle for me. More

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2018 Tacoma I've been looking at Tacomas for a couple years now. I gave the online help chat lady my number and was contacted by Alan. He set up a time for me to I've been looking at Tacomas for a couple years now. I gave the online help chat lady my number and was contacted by Alan. He set up a time for me to come in for a test drive. When I arrived he showed me all the features on the truck. He also showed me his personal vehicle so I could see some accessories i was interested in. When I decided to buy Alan sent me to Tiffany in finance. She helped me stay in budget with my payments. Overall my experience was great. I would highly recommend Toyota if Ceadr Rapids. They definitely earned a repeat customer! More

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Great help in short time I only had a week to get a car. Alan was a great help finding something in my year and price range. Tiffany also made sure all the paperwork was in I only had a week to get a car. Alan was a great help finding something in my year and price range. Tiffany also made sure all the paperwork was in order so final sign off was very quick. More

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Good buying experience. Salesman Chuck J. did a good job of explaining the features and the different options. Once I picked a vehicle it was a smooth process and he walked m Salesman Chuck J. did a good job of explaining the features and the different options. Once I picked a vehicle it was a smooth process and he walked me through the truck i purchased. Would definitely recommend. Would have given 5 stars, but a slight hiccup from the finance department (Tiffany), was slow to cancel a service agreement when a person was off for a few days. It seemed like only one person could cancel it. Surely they have a contingency for folks off or on vacation but it took a couple of days to do it. Love the new truck and would consider in the future. More

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