Tiffany Louvierre | Page 2

Why do I need to make an appointment if you're unable to even diagnose my vehicle until 24 hours later? There was poor communication upfront on how long my vehicle would be unavailable. I had to call them f even diagnose my vehicle until 24 hours later? There was poor communication upfront on how long my vehicle would be unavailable. I had to call them for updates. They did clearly explain the results of the diagnostic, however, they tried to convince me to buy a $1,100 part before they fixed the part that was throwing the codes. Once they did, the other code resolved and, as I thought, works fine. More

by Mp3 Verified Customer Verified Customer

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It was a friendly and willing group working my deal in a comfortable and refreshing setting comfortable and refreshing setting More

by captaintracy Verified Customer Verified Customer

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The job was done and faster than I thought. Thank you so much for everything Thank you so much for everything More

by cindywerner Verified Customer Verified Customer

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I only clicked 1 star because it wouldn't let me give them no star like they deserve...that are the absolute worst I've ever seen at holding up to there end of a deal, especially when you claim top notch them no star like they deserve...that are the absolute worst I've ever seen at holding up to there end of a deal, especially when you claim top notch service, and within a yr or so my family, had to have a brand new motor, that THEY had to pay outta pocket for, and then just had to pay for a brand new transmission that THEY had to pay for outta pocket, so they get the new transmission in ya know and the dealership is installing this brand new Chevy motor because their a Chevy dealership, so you know it's gonna be done right ya kmow...WRONG, after getting their brand new Chevy truck my family bought from THEM, not long after, start having issue, so bring it to them and some genius put the motor mounts on backwards, and it's crazy because when they did that, what do you know , it ate into the transmission and these crooks want no part of taking the responsibility to own up to it that they did all this. Who does that! Keep ya dealership circle small and far away from these people my friends!💯 More

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EVERYONE at Bill Hood was super helpful and extremely kind. I did a lot through email beforehand and it all went very smoothly. I had help from people all over the dealership and everyone we came in cont kind. I did a lot through email beforehand and it all went very smoothly. I had help from people all over the dealership and everyone we came in contact with was amazing! Tiffany helped over email and Mike, Rogers, and Brad helped once we were in the dealership. I had my three young boys with me and they were patient and so kind to them as well. I would recommend Bill Hood to anyone! More

by AFMORRIS Verified Customer Verified Customer

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GREAT TEAM EASY TO WORK WITH HAD MY BEST INTEREST IN MIND. WOULD RECOMMEND THEM TO MY FRIENDS. MIND. WOULD RECOMMEND THEM TO MY FRIENDS. More

by focuslittle Verified Customer Verified Customer

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Great sales staff and service staff. Very helpful courteous and friendly. Would recommend store everyone Very helpful courteous and friendly. Would recommend store everyone More

by FRED209GONZALES Verified Customer Verified Customer

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Bill Hood is always amazing. The service department is very helpful. Not only do they service my vehicles with care and knowledge, but they wash them while they’ve got them. A to The service department is very helpful. Not only do they service my vehicles with care and knowledge, but they wash them while they’ve got them. A touch of class in my opinion. More

by April H. Verified Customer Verified Customer

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Bought 5 vehicles from Hood Chevy Have had a good experience with the Sales and Service Departments Highly recommend experience with the Sales and Service Departments Highly recommend More

by JODICRISPINO Verified Customer Verified Customer

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The employees of the service center have been very good with communication and have made an effort to provide discounts where possible. Over several years not I have received excellent service. with communication and have made an effort to provide discounts where possible. Over several years not I have received excellent service. More

by Jeffrey Verified Customer Verified Customer

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