Tiffany Stouder | Page 22
Service Lane Manager
CDJR of Leesburg
3401 US-441
Fruitland Park, FL 34731
Industry Experience
18 yrs
Languages Spoken
English
245 Reviews
Write a Review245 Reviews of Tiffany Stouder
July 16, 2023
Actual service and advisors Tiffany (who helped get appt) and Kobe who handled were excellent and deserve a five. Tried initially to schedule over the phone and was told since it was warranty work. I would g and Kobe who handled were excellent and deserve a five. Tried initially to schedule over the phone and was told since it was warranty work. I would get a call back. Never happened. Called Monday am and no call back. Called again Wednesday and told the same thing. I asked that they be told this was my second call. Was told by woman that she'd make sure this was included. I wanted to know since this was listed as a safety recall, how urgent it was to get fixed since I am taking a road trip with the car. On Friday afternoon, I called again only this time not saying it was warranty work and got Tiffany who handled it promptly. She scheduled it for next day a 9A. Kobe had a quick check in and I was out in less than an hour. He deserves a five.The person who supposedly handles warranty scheduling doesn't return calls and deserves a 0. of course I never got a name of who this was to rate them More
Other Employees Tagged: Kobe Hiltz
July 10, 2023
Excellent service Billy Byrd explained everything perfect and they did exactly what I ask them to do and they did exactly what I ask them to do More
Other Employees Tagged: Katie March , Billy Berg, Blaine Yager
July 10, 2023
Service was very quick, efficient, and reasonable in terms of cost. Everything was done and I was kept posted about the status of my vehicle the entire time! terms of cost. Everything was done and I was kept posted about the status of my vehicle the entire time! More
Other Employees Tagged: Billy Berg
July 09, 2023
Above average customer service experience, mechanical expertise and experience beyond the average dealership repair facility. Jeff Thomas & Mike Warkocz, in my opinion, are two very skilled, and extremel expertise and experience beyond the average dealership repair facility. Jeff Thomas & Mike Warkocz, in my opinion, are two very skilled, and extremely knowledgeable diesel technicians with thousands of hours of real-time repair experience between them. I would let anyone else preform any major services on my Ram 2500 Cummins. Their contribution to the dealer service department, is irreplaceable! Anytime I've had service or repairs preformed, they have both proven to be extremely meticulous, attentive to detail, and always strive for nothing short of perfection with any job they've done for me. More
Other Employees Tagged: David Carnecchia, Jose Valdes , Billy Berg, Jeff Thomas (5 Star+)
July 09, 2023
Great job fast service hot coffee sadly no donuts! My service manager did great very informative and like the new video of your service feature My service manager did great very informative and like the new video of your service feature More
Other Employees Tagged: Carlos Mendoza, Mike Liss, Jose Valdes, Katie March, Kimberly Lewis, Otto Zimmerman , Billy Berg, Kobe Hiltz, Blaine Yager
July 05, 2023
It will take getting used to new ownership. A lot of things have changed, since I was there 2 months ago. A lot of things have changed, since I was there 2 months ago. More
Other Employees Tagged: Jose Valdes, Otto Zimmerman , Kobe Hiltz, Blaine Yager
July 01, 2023
Friendly, informative. Answer all questions in a timely fashion. She said two :hours, snd she was right on the mark Answer all questions in a timely fashion. She said two :hours, snd she was right on the mark More
Other Employees Tagged: Katie March, Kimberly Lewis
June 30, 2023
Everyone was great and handled the situation very well. Again, Thank you so very much Again, Thank you so very much More
Other Employees Tagged: Otto Zimmerman

