Tim Branch
Tim Branch at BMW of Arlington

Tim Branch | Page 2

General Manager

BMW of Arlington

1105 East Lamar Boulevard
Arlington, TX 76011

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4.2
52 Reviews
4.2

52 Reviews

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52 Reviews of Tim Branch

February 11, 2026

Dealership Rating
Employee Rating

BMW of Arlington did not honestly disclose the full details of the vehicle. After the payment was completed, you only provided one key instead of two. This was never clearly communicated to me beforeha More

by 575
Recommend Dealer
No

Other Employees Tagged: Debbie Wilson , Bernie Villanueva

Feb 11, 2026

BMW of Arlington responded

Good afternoon, my name is Deanna, and I’m one of the managers here at BMW of Arlington. I’m sorry to hear about your experience, and I’d like to look into the key situation for you right away. When you have a moment, please give me a call at 817‑436‑5731 so I can personally research this and work toward a resolution.

February 09, 2026

Dealership Rating
Employee Rating

The service was great, they didn’t take long along the service tech was great More

by marcocaballero433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Debbie Wilson

Feb 13, 2026

BMW of Arlington responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 19, 2026

Dealership Rating
Employee Rating

This is my 4th lease from this dealership! The staff is outstanding in every way, and I highly recommend you consider getting a BMW first of all, the ultimate driving machine, and get it from More

by dst328
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Debbie Wilson , Edin, Hassan, Nick and Dexter

Jan 21, 2026

BMW of Arlington responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 13, 2026

Dealership Rating
Employee Rating

Great experience. I was able to work with the salesman completely remotely and the perfect M3 was hand delivered. More

by GuytonG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Debbie Wilson

Jan 15, 2026

BMW of Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 03, 2026

Dealership Rating
Employee Rating

I am very happy with my experience at BMW of Arlington. Ty Rivers provided a first class experience from the test drive to completing the sales process on my new car. I would definitely recommend doing b More

by margie.b7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Rivers

Jan 06, 2026

BMW of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 30, 2025

Dealership Rating
Employee Rating

Brought my car in for maintenance. Staff was very professional and service was amazing as always. More

by schentrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Debbie Wilson

Jan 01, 2026

BMW of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 27, 2025

Dealership Rating
Employee Rating

Service was great and Andreas was lots of help. I would most definitely recommend this dealership to others. More

by Shreyas
Recommend Dealer
Yes

Other Employees Tagged: Andreas

Dec 27, 2025

BMW of Arlington responded

Hi Shreyas, we're happy you found Andreas to be so supportive during your experience here at BMW of Arlington. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 10, 2025

Dealership Rating
Employee Rating

Chad have an amazing customer service with lot of professionalism. The staff were very welcoming More

by helmutzt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Debbie Wilson

Dec 11, 2025

BMW of Arlington responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Arlington. Feel free to reach out to us if you need anything. Have a wonderful day.

December 09, 2025

Dealership Rating
Employee Rating

Excellent Dealership and good people , highly recommend , I will be back. Enjoyed dealing with the sales person. More

by tamer.m.elsawy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Debbie Wilson

Dec 11, 2025

BMW of Arlington responded

Hi, we are so happy to read such a great review about BMW of Arlington! Please don't hesitate to reach out if there's anything additional we can do for you.

December 08, 2025

Dealership Rating
Employee Rating

I spent over five thousand dollars , within two months as for loan car on last visit and did not get one,kept vehicle for 2 days. Very disappointed. More

by wadelee294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Debbie Wilson , Service advisor

Dec 11, 2025

BMW of Arlington responded

We're sorry to hear about your recent experience and the inconvenience with the loaner vehicle and service delays. Your concerns are important to us, and we'd appreciate the opportunity to discuss this further and make it right. Please contact cnguyen@group1auto.com if you would like to discuss further. Chuong Nguyen Service Manager

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