Tim Duda | Page 27

Leased Vehicle Damage happened at Dealership stockyard I leased a Nissan Rogue 2016 three years back with Continental Nissan Countryside IL. The lease was for 36 Months. Before the lease expires, I got an I leased a Nissan Rogue 2016 three years back with Continental Nissan Countryside IL. The lease was for 36 Months. Before the lease expires, I got an email from Bob Giovannoni General Sales Manager that I could lease another vehicle and they will absorb the balance 6 months lease payment. I negotiated the lease amount etc and they told me that I do not have to worry about any additional payment. I have been leasing vehicles for more than 20 years so I am aware of all the lease end obligations such as excess mileage and any repair for damages. The Nissan Rogue 2016 returned by me is fairly clean and no obvious damage. I inspected it thoroughly. I asked the sales person many times make sure that everything is ok and confirmed that I will not be charged any additional charges for any damages or repair. The dealer should have mentioned to me that the vehicle should be inspected by a certified inspector and xxxxx any damage if any, and then only they can assure me that there will not be any charges for any hidden damages or repair. If they would have told me, then I would have waited for the inspection and then I would have signed up for the new lease after all damages assessment. Now the Nissan Finance and the Continental Nissan both claim that I am responsible for the repair charge for Front Bumper dent (no paint damage). The fact is that when I left the vehicle, there was no dent or damage in the front bumper. The dealer is not taking any responsibility for the dame that happened after I left the vehicle with them. This deal happened at the year-end (December 28th, 2018) they wanted to show their sales quota to Nissan and now they are forcing me to pay ($426.98) for the damage that happened to the vehicle at the dealership stockyard. This is very bad and unfair by Continental Nissan and they are not taking their responsibility I would like to know if anyone had a similar experience with this dealer or any other dealer. The lessee should be very careful when they return the vehicle. More

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Great dealing with Matt, Tim, & Rafael at Continental. This is the 3rd Altima we have leased at this dealership. Always efficient, fair, easy to work with and always why we come from the city to lease our This is the 3rd Altima we have leased at this dealership. Always efficient, fair, easy to work with and always why we come from the city to lease our cars here. Excellent service as well although quite frankly these Altimas have never required any service other than an oik change. Great car and great dealership! Val Adams More

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Great Experience My experience at Continental Nissan was quick and easy. The salesmen, Sofyan and Yusif were very nice and accomadating. I had no problems with the ser My experience at Continental Nissan was quick and easy. The salesmen, Sofyan and Yusif were very nice and accomadating. I had no problems with the service and would definitely come back for any Nissan related issues. More

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Excellent My sales consultant Yusif Haleem made the whole deal go very easily and efficiently. I'll definitely recommend to see Yusif on your next purchase. Gre My sales consultant Yusif Haleem made the whole deal go very easily and efficiently. I'll definitely recommend to see Yusif on your next purchase. Great people to do business with. More

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Great Service! I want to say thank you so much Matt Klein and Tim Duda for the great service and getting me a great deal. They both did a great job with helping me g I want to say thank you so much Matt Klein and Tim Duda for the great service and getting me a great deal. They both did a great job with helping me get the truck I wanted. I would definitely recommend going here because they don’t just try to sell you any car they want you to leave happy. Again, thanks so much guys! More

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Yusif Haleem came through! Our favorite guy of 20+ years is no longer at Nissan, but Yusif and Rafael helped us with this used car purchase. Yusif even dropped the car and th Our favorite guy of 20+ years is no longer at Nissan, but Yusif and Rafael helped us with this used car purchase. Yusif even dropped the car and the second set of keys for us at our home. THIS is service! Kudos to all of you! More

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my hyundia 2015 was esay fast djamal oucif was the best thank you was very very happy thank you continental djamal oucif thank u again I'm going g send you more ref was esay fast djamal oucif was the best thank you was very very happy thank you continental djamal oucif thank u again I'm going g send you more refer More

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Great people Matt Klein, Tim Duda, and Ben( finance) are amazing they went above and behind. Great customer service, highly recommend. Helpful and friendly. Great Matt Klein, Tim Duda, and Ben( finance) are amazing they went above and behind. Great customer service, highly recommend. Helpful and friendly. Great staff. 5 stars More

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Bought my second new Murano here! Very easy buying experience. Dismal Lucid was very knowledgeable about the vehicle and made the entire process as painless as buying a car can be.? Very easy buying experience. Dismal Lucid was very knowledgeable about the vehicle and made the entire process as painless as buying a car can be.? More

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Pleasant car buying experience Djamal Oucif and Tim Duda went above and beyond getting us exactly what we wanted, which was not an easy thing to do. They are knowledgeable, helpful Djamal Oucif and Tim Duda went above and beyond getting us exactly what we wanted, which was not an easy thing to do. They are knowledgeable, helpful and really listen to the customer. The whole experience was pleasant, not at all pressured. They seem to really care about the customers' happiness. More

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