Tim Easterling
Tim Easterling at Westside Lexus

Tim Easterling | Page 2

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
47 Reviews
4.9

47 Reviews

Write a Review

Dealership Experience

3 yrs, 9 mos

47 Reviews of Tim Easterling

May 21, 2023

Dealership Rating
Employee Rating

Wonderful and clean atmosphere with great employees. Friendly and very informative staff members. Fabulous experience. More

by kylee_milton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

May 23, 2023

Westside Lexus responded

We're so thrilled to hear that you enjoyed the atmosphere, Kylee! It's fantastic to know that our staff was friendly and very informative throughout your experience at Westside Lexus. Thank you for sharing your fabulous review with us!

May 11, 2023

Dealership Rating
Employee Rating

Quality service that features professionalism, courtesy, and efficiency. Their proficiency with communicating product knowledge and buyer options thoroughly enriches the purchasing experience. More

by brendaminifee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 11, 2023

Westside Lexus responded

We appreciate your positive review of your recent purchasing experience at Westside Lexus! It's wonderful to hear how our team's professionalism, courtesy, and efficiency helped make the process smooth. We strive to ensure every customer feels informed and heard throughout their visit, and we are thrilled that our product knowledge enhanced your experience. Thank you for choosing Westside Lexus!

April 18, 2023

Dealership Rating
Employee Rating

I was never under any pressure to buy. LAUREN our sales Lady was great. She showed me different options in buying my new Lexus. I recommend Westside Lexus. More

by EPLACIDON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Goldman, JT Teodoro

Apr 19, 2023

Westside Lexus responded

We're thrilled to hear that Lauren provided you with an excellent experience and helped you find the perfect Lexus. Thank you for your recommendation of Westside Lexus, and we wish you many safe travels ahead!

March 18, 2023

Dealership Rating
Employee Rating

Tim was nice but the the dealership there is lacking. Every time I arrive (three+ times) not one person spoke! Even when it was one person right at the door! I looked at a car for 10 minutes and no one a More

by aminawillis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Anil Sharma

Mar 20, 2023

Westside Lexus responded

I am sorry to hear that you did not have a successful experience. We strive to deliver top-notch service, and I apologize for the lack of communication on behalf of my team. I assure you that this feedback will be addressed properly so we can work towards improving. With regard to the rest of your review, I would appreciate the chance to speak with you to see what more I can do to help. If you are willing, please contact me directly. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

February 25, 2023

Dealership Rating
Employee Rating

My family recently purchased a 2023 NX. Tim was very helpful and the whole process was smooth. The dealership is very nice. More

by N.T.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 27, 2023

Westside Lexus responded

We're ecstatic that Tim could offer fantastic assistance and make your experience smooth! Thank you for sharing your appreciation for Westside Lexus. Drive safe, and enjoy your new 2023 Lexus NX!

January 17, 2023

Dealership Rating
Employee Rating

It was my 2nd purchase through Westside Lexus. All was smooth except instead of crediting my account 2k which I placed to hold the car they put it as cash down on a loan I already had financed thr More

by woodsanthony13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2023

Westside Lexus responded

Thank you for the review, Anthony! We are so glad to hear that you found the right vehicle working with the team. With regard to the rest of your review, we apologize for the issues you encountered with regard to your refund and assure you that we will use this feedback to improve our communication practices in the future. If there is anything more we can do to assist you or help make things right, please feel free to reach out. Best, James Breaux - General Sales Manager - 1 (281) 558-3030

August 22, 2022

Dealership Rating
Employee Rating

I had an awesome shopping journey with Mr Tim Easterling who was the sales representative I met with when I went into the store that day. His professional service made me feeling so comfortable so I decided More

by Jane Gong
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

Aug 22, 2022

Westside Lexus responded

Jane, thank you for the great review! We are so glad to hear that you found the right vehicle working with Tim and the Westside Lexus team. Drive safely in your new Lexus RX 350L, and enjoy it! We hope to see you back again down the road!

August 17, 2022

Dealership Rating
Employee Rating

Excellent service! The dealership is impressively clean and I have always been greeted with a friendly face! More

by EPGILL2000
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Aug 17, 2022

Westside Lexus responded

We're elated to hear that we're meeting our high standards for service and cleanliness! Thank you for the phenomenal review and for being a valued Westside Lexus client. We appreciate you!

August 07, 2022

Dealership Rating
Employee Rating

All models were inspected. Helpful advise to make an informed decision. Satisfied with eventual choice More

by mazadubako
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back!

July 29, 2022

Dealership Rating
Employee Rating

It took over a week to get the paperwork on the transaction! Salesman was terrific! Finance guy answered lots of questions! Except for waiting two months, deal was ok. More

by acange16
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shekhar Shroff, Anil Sharma

Jul 29, 2022

Westside Lexus responded

Thank you for trusting us with your business. We appreciate your patience throughout this process and I apologize for the delay. If there is anything that I can do to assist you, please give me a call directly. Enjoy your new vehicle! Best, James Breaux - General Sales Manager - 1 (281) 558-3030

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