Tim Ervin | Page 4

Best Dealership in Town This dealership has some of the best people working hard to see to you needs. Our family would not go anywhere else to purchase . Again thank you all This dealership has some of the best people working hard to see to you needs. Our family would not go anywhere else to purchase . Again thank you all for your hard work Carl M. More

Helpful 0

Report | Print

End of Year Rush! Greg was wonderful to work with, from the moment we walked in, to financing, to receiving our keys for our new SUV, Greg was extremely helpful, attent Greg was wonderful to work with, from the moment we walked in, to financing, to receiving our keys for our new SUV, Greg was extremely helpful, attentive, and knows how to juggle the questions and different requirements my husband and I have with owning a new vehicle. We highly recommend Ghent Dealership, ask for Greg! He will NOT disappoint! :) More

Helpful 0

Report | Print

Wonderful experience Scott my salesman and Tim the general manager and the finance team all went above and beyond to make sure I was a completely satisfied first time buye Scott my salesman and Tim the general manager and the finance team all went above and beyond to make sure I was a completely satisfied first time buyer for once I felt like a customer Thank Ghent Chevrolet More

Helpful 1

Report | Print

Worst dealer ever they sold a car without safety inspection and that is illegal, they said they had the key copy and they do not have it, they want us to pay 400 for a they sold a car without safety inspection and that is illegal, they said they had the key copy and they do not have it, they want us to pay 400 for a new one , terrible experience More

Helpful 1

Report | Print

New car We had a great experience buying our Chevy Traverse with Ghent Chevrolet. For 1) We got an awesome deal on the car! And 2) we had a great experience w We had a great experience buying our Chevy Traverse with Ghent Chevrolet. For 1) We got an awesome deal on the car! And 2) we had a great experience working with Scott, Rob and Tim. They were all very friendly, never pushy and were willing to make a good deal to get us into a new car. Much more of a family business feel- quite the opposite from our experience at Honda for the couple of days prior. We are very happy with our purchase and highly recommend Ghent Chevrolet Cadillac of Greeley! More

Helpful 0

Report | Print

Trouble obtaining a Title We had a horrible experience trying to obtain the title of a vehicle we bought at Ghent. We've had to put on 3 temp tags, and are still waiting to jus We had a horrible experience trying to obtain the title of a vehicle we bought at Ghent. We've had to put on 3 temp tags, and are still waiting to just be able to plate the vehicle. Very stressful and dissapointing to say the least. Was made to feel like a bother from several of the employees, and treated rudely when this was something that was not our fault. Makes me never want to purchase a car again :( More

Helpful 1

Report | Print

Extended Warrenty not cancellable I purchased a 2012 Ford Expedition from Ghent Chevrolet of Greeley. The sales staff was good, and worked with us to give us what we wanted for our tra I purchased a 2012 Ford Expedition from Ghent Chevrolet of Greeley. The sales staff was good, and worked with us to give us what we wanted for our trade in. The Expedition was already a few thousand below book so that price was great. The finance team and leadership has been the problem. We wanted an extended warranty. The finance team suggest a 4 year vs the agreed on 3 year and stated that it could be canceled if we didn't need it. The vehicle was great but we bought it to tow our camper. It did a horrible job towing so decided to trade it in on a different vehicle as we did get a great price and we found a dealer that would give us what we paid for it. We had the Expedition for less 60 days. That is when we were told by Ghent that the warranty is not cancellable and we would lose the $4500 that was paid for the extended warranty. Reading the contract showed that the dealership could cancel it with in 90 for any reason. Working with them we were told no it’s not cancelable. More research showed that the lienholder could request it canceled so the sent a request to the dealer and still no progress. We have not been told no yet but we still get told it’s not normal to cancel the warranties. At this point we just want the dealership to honor their contract and cancel the warranty as requested by the lienholder. Ensure you read the contract as this is the first time in the 5 vehicles I have purchased an extended warranty for have I had an issue cancelling so I can trade the vehicle in. Overall my only issue with Ghent is in regards to the extended warranty, purchasing the vehicle was fine. More

Helpful 0

Report | Print

GREAT EXPERIANCE !! This dealership went above and beyond what they needed to! We needed some work done on our vehicle that we had purchased threw them, which was a fanta This dealership went above and beyond what they needed to! We needed some work done on our vehicle that we had purchased threw them, which was a fantastic and easy experience all in it's own. The service department was exceptional!! They got our vehicle in right away, the parts were ordered as fast as possible, and they kept in contact with us about updates. They took care of all the warrantee information, problems and paperwork and there were no kinks in that process as well !! The most wonderful part is when they found out it was going to take longer than expected, they loaned us their customer rental car, and we ended up needing it for 2 weeks, with no charge. You can tell the whole company works so well together as a team, and when that happens everything runs so smooth!! Highly recommend them for any vehicle needs you may have!! More

Helpful 1

Report | Print