Tim Ferrin

I bought a 2022 Jeep grand Wagoneer from them under false pretenses had a vehicle only a couple months less than 10,000 miles. My very first oil change revealed issues with my vehicle that should not be ther pretenses had a vehicle only a couple months less than 10,000 miles. My very first oil change revealed issues with my vehicle that should not be there considering the full inspection that they obviously lied to me about during the purchase. I’ve gotten a runaround about the second key that was owed to me. All I was trying to do is figure out answers. Yes I was upset who wouldn’t be with $100,000 vehicle that they swear they’re not liable for. Then the owner called me told me to stop harassing his employees and then they called the police on me now they refuse to do anything with my vehicle and I have to pick it up. If you purchase from them, you’re very stupid. I’m suing them. And that’s what they’re upset about. That’s why they called the police. I was sure to let the officer know that that was not a threat. It was absolutely a promise. My lawyer is involved already. I have all the proof they responsible for what’s wrong with my vehicle but no one wants to take responsibility which is what usually happens. Just now, they will sugarcoat everything lie to your face and then act stupid when you come to them with the issue with your vehicle. The woman who was transferring my calls was very rude. The owner himself was very rude very unprofessional in my opinion. I will never buy another vehicle from them More

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Tim Ferrin was very professional and kind in handling my recent service. He went to additional steps in diagnosing and working with me on a minor issue. I would enjoy working with him again. recent service. He went to additional steps in diagnosing and working with me on a minor issue. I would enjoy working with him again. More

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Jason and his crew are always very helpful and willing to go the extra step to ensure a pleasant experience. Thank you go the extra step to ensure a pleasant experience. Thank you More

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Working with Ivan to trade in my Dodge Durango for a Chrysler Pacifica was so easy! I reached out to the dealership after seeing the vehicle I wanted on their website. Ivan and I were able to communicat Chrysler Pacifica was so easy! I reached out to the dealership after seeing the vehicle I wanted on their website. Ivan and I were able to communicate via calls/texts prior to my appointment and test drive, which made the process & time spent at the dealership much more efficient. As a mom of three small kids - this was a huge help! The transaction was seamless and I am very happy with my safe, affordable and reliable vehicle. Ivan followed up with me in the days after my trade to make sure I had everything I needed and to answer any follow up questions I had once the car was in my possession. I would 100% recommend Dick Scott for new and pre-owned cars. More

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Great quick service while I waited. Was checked on during wait and when I left was informed on what my car would need next time. Was checked on during wait and when I left was informed on what my car would need next time. More

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Friendly, professional, great communication. All communication was respectful. No one was ever condescending because I’m a female, and I definitely appreciated that. All communication was respectful. No one was ever condescending because I’m a female, and I definitely appreciated that. More

by Shari Verified Customer Verified Customer

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Superior service and respect is what you can expect from Dick Scott. We have been customers for over 15 years and look forward to many more years to come. Dick Scott. We have been customers for over 15 years and look forward to many more years to come. More

by ramgirl Verified Customer Verified Customer

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Every time I come in I’m greeted immediately, I’m made aware of what exactly is going on and the services performed! I never have a long extended waiting time. All the staff is super friendly and knowledg aware of what exactly is going on and the services performed! I never have a long extended waiting time. All the staff is super friendly and knowledgeable! More

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This rating is specifically for the service provided by Tim on 3/10. He was very kind and helpful I appreciate everything he did to ensure my experience was a great one while interacting with him. I highly Tim on 3/10. He was very kind and helpful I appreciate everything he did to ensure my experience was a great one while interacting with him. I highly suggest if you use this dealership for service, you ask for him by name. More

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Would not choose Antwone, would not go back to Dick Scott. Service department was good Scott. Service department was good More

by terri.susterka Verified Customer Verified Customer

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