Tim Flanagan | Page 36

Excellent! Strong Volkswagen was exceptional with the way they handle their business. The customer service was quick,friendly, and superb. Cowboy Phil got me int Strong Volkswagen was exceptional with the way they handle their business. The customer service was quick,friendly, and superb. Cowboy Phil got me into the car of my dreams! I would recommend Strong Volkswagen to anyone. More

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Very unprofessional and rude On June 23rd my fiance got a 2017 Volkswagen Jetta manual. I am not able to drive this car because I don't know how to drive manual... We took the car On June 23rd my fiance got a 2017 Volkswagen Jetta manual. I am not able to drive this car because I don't know how to drive manual... We took the car back on June 26th and NO one was willing to talk to us about our issue. We left the car at the dealership and have been doing everything we can to figure out how to return the car. Whether it be us getting an automatic of the Jetta or getting our old car back by them switching the process of the cars. David Keith has been very rude, he asked us to do the survey and we did. However, he was very upset about us being honest about our visit and he called us up and literally yelled at us because we gave him a bad review. He told my fiance that he should have given a better review because it's going to take a long time to fix his score at work. If he is so upset about it then he should have been much more helpful towards us and he needed to be professional about his work. We have been calling for the last few days to talk to ANY manager and they are Always out or not available. Tim Flanagan has been avoiding all over our phone calls that we have sent him. We have been very polite in our voicemail messages and he hasn't once called us it has always been David who calls back. We do NOT want to talk to David we want to talk to Tim. This process isn't a difficult process and we feel like we have been taken advantage of because we are a young couple who they felt that they could take advantage of. We are very hurt and upset that things are going down this way. We bought a car from them not too long ago and they were very helpful then but this recent experience has been the worst experience. I know after this we will NOT come back and I will make sure that I let all the people I know, know not to ever go to this Strong Volkswagen. We are going back to the dealership tomorrow to talk to ANYONE who is nice enough to help us out... More

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Great experience! Thanks for the ease of doing business. Everything went as planned, no surprises. Thanks to Andy Carr and Tim for the smooth transaction. Love you gu Thanks for the ease of doing business. Everything went as planned, no surprises. Thanks to Andy Carr and Tim for the smooth transaction. Love you guys More

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Quick process and great workers Strong VW is the best place ever. The employees were there to help me and talk me through buying a new car. within just a couple hours I was out the d Strong VW is the best place ever. The employees were there to help me and talk me through buying a new car. within just a couple hours I was out the door with my brand new car that I got an amazing deal on. More

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Amazing every time! My third car with Strong. They really take great care of me. They make it very personal! Great service when buying a car or going for services. I reco My third car with Strong. They really take great care of me. They make it very personal! Great service when buying a car or going for services. I recommend Strong! More

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New Jetta I had a very easy and worthwhile experience at Strong! Matt and Christine made the experience worth every second. They explained everything in detail I had a very easy and worthwhile experience at Strong! Matt and Christine made the experience worth every second. They explained everything in detail and help me understand all of my options. Highly recommend! And Tim is the best! He gets everything done so fast and explains everything!!! More

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Eric W Great experience with Christine and Matt Hansen. Came all the way from Oregon for a great deal on a Golf R. Seamless transaction over the phone am e Great experience with Christine and Matt Hansen. Came all the way from Oregon for a great deal on a Golf R. Seamless transaction over the phone am email. They have been very easy to work with! Highly recommend this dealership and team! More

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Wonderful experience! I would highly recommend Strong VW. Great staff and great experience. Phil our sales consultant was incredibly helpful and took good care of us. Bou I would highly recommend Strong VW. Great staff and great experience. Phil our sales consultant was incredibly helpful and took good care of us. Bought a new Jetta. More

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