Chip Bryson

I have dealt with Tony for over 15 years He is a great salesman Strong V/W is the best car dealership I’ve purchased from every Honest, clean, well ran dealership salesman Strong V/W is the best car dealership I’ve purchased from every Honest, clean, well ran dealership More

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I have used Strong for 15 years and have never been disappointed! Thanks to all of you for treating me like family. disappointed! Thanks to all of you for treating me like family. More

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They advertise constantly about there amazing Lifetime Warranty but when my daughter has tried to use it she gets the run around and treated poorly first time they had her car for a week and then when she Warranty but when my daughter has tried to use it she gets the run around and treated poorly first time they had her car for a week and then when she tried to get emissions done to register it and it failed and when she took it in again they gave her the run around again and it’s still not fixed . And it’s a 2015 Audi A3 so they told her take it to Audi and they did the same thing to her . Honor your warranty’s and fix stuff your supposed to fix shouldn’t be that hard 🤷‍♂️ More

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I am writing to share my recent experience as a young family with a newborn, highlighting our quest for a secure and dependable vehicle. Regrettably, our interaction with your dealership's pre-purchase i family with a newborn, highlighting our quest for a secure and dependable vehicle. Regrettably, our interaction with your dealership's pre-purchase inspection services fell short of expectations, raising concerns about the standards associated with the Volkswagen brand. Preparing to travel from Oregon to acquire a GTI from a third party, my primary focus was on ensuring a thorough examination of the vehicle to confirm its safety and rule out any aftermarket modifications. The inspection was completed, noting only the aftermarket wheels, which I was aware of. However, upon closer inspection before my drive back, I discovered two summer tires on the right side and two snow tires on the left. This oversight, if not caught, could have caused damage to my differential, posing a significant safety risk for my 900-mile journey home. Additionally, one tire was improperly mounted backward, lacking a proper bead set, further escalating the safety concerns that should have been promptly identified. Upon further examination by my mechanic in Oregon, it was revealed that the vehicle had numerous modifications, including updated suspension and engine modifications. Consequently, I now own a car without a warranty and potential safety issues, contrary to what I paid Strong Volkswagen to ensure. This departure from the safety and quality standards associated with the Volkswagen brand was deeply disheartening. More disconcerting was the failure of the inspection to identify critical engine modifications, posing potential safety hazards and warranty concerns. This lapse in attention to crucial safety matters could have had severe consequences during our long drive home, jeopardizing not only the vehicle's quality but also our trust in the dealership's commitment to customer safety. To compound our disappointment, the service manager, Chip Bryson, exhibited a regrettable level of rudeness. Instead of addressing the serious safety concerns raised, their response was limited to offering a refund solely for the inspection, suggesting that the issues should have been noted by the party from whom we purchased the vehicle. This response falls far short of the customer service and accountability we anticipated, especially given the gravity of the safety oversights. In light of these significant safety concerns and the inadequate customer service, I strongly recommend exploring alternative options for your vehicle needs. This recommendation is based on our diminished confidence in the dealership's ability to rectify their oversights, particularly those compromising the safety of the vehicle and its occupants. While I acknowledge that errors can occur in any process, the combination of these safety oversights and inadequate customer service has left me deeply dissatisfied. I urge the dealership to promptly review and rectify their inspection standards and customer service protocols, emphasizing the importance of customer safety and satisfaction. Strong Volkswagen, I expected more. More

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David was super awesome! He helped me test drive cars all day! I would recommend this dealer to anyone! He helped me test drive cars all day! I would recommend this dealer to anyone! More

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This is the third new car me and my family bought from strong vw every time it’s been a wonderful experience, today Billy Meade was absolutely amazing and whiling to listen about my concerns strong vw every time it’s been a wonderful experience, today Billy Meade was absolutely amazing and whiling to listen about my concerns More

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The associates at strong vw were helpful, attentive, kind and overall a great experience, definitely recommend. and overall a great experience, definitely recommend. More

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Everything went really well and the service advisors explained what was needed for my 50,000 mile checkup and what had been missed in the past and needed to be done and it is running really well since I explained what was needed for my 50,000 mile checkup and what had been missed in the past and needed to be done and it is running really well since I took it in More

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Strong has always great to work with straight forward and honest Tristan was great to work with honest Tristan was great to work with More

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I would like to thank Megan for her out standing customer service which Strong VW "Service" Department lacks of. Megan is friendly, nice and very knowledgeable and goes the extra mile when working with you service which Strong VW "Service" Department lacks of. Megan is friendly, nice and very knowledgeable and goes the extra mile when working with you. Mr. Strong you need to hire more Megan's. I hope that she is being well compensated. Optional questions answered on my experience interacting with other employee in the Service Department. More

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