Tim Gallitz | Page 33

The staff at Gordie Boucher has always been very helpful and kind in assisting me. I have always know that I will get good service at all times at Boucher. and kind in assisting me. I have always know that I will get good service at all times at Boucher. More

by CBURCK2 Verified Customer Verified Customer

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Tim seems to have correctly diagnosed the source of a modest, but persistent oil leak issue with our clean, but high mileage Milan. After replacement of multiple gaskets and seals, it looks like the iss modest, but persistent oil leak issue with our clean, but high mileage Milan. After replacement of multiple gaskets and seals, it looks like the issue has been fully resolved. Tim has always given us straight advice on what repairs are needed, or not needed, to solve service issues. He also makes sure any relevant coupons, or discounts are applied to our invoice without our even asking. That is very much appreciated. In this case, although not an inexpensive repair, we should be able to get plenty of additional miles and years out of the vehicle. I rely on Tim, Angie and Service Manager Kevin to keep my family's vehicles in safe and dependable condition. They have certainly earned our trust and confidence over the years. More

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Always a very friendly and very professional and trying to help. ( i don't have twenty five words to write in this review) :) thank you to help. ( i don't have twenty five words to write in this review) :) thank you More

by IRON_CREATIONS Verified Customer Verified Customer

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I had waited waited 3 weeks for tires to come from Costco. I called Tim at Boucher Theinsville and he had them in a day! He also fixed my front end control arm. My Escape drives great now. On top of i Costco. I called Tim at Boucher Theinsville and he had them in a day! He also fixed my front end control arm. My Escape drives great now. On top of it the tires were $50 dollars less at Boucher. Very pleased with there service. More

by DANE.PETERSEN Verified Customer Verified Customer

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The service is excellent. The people in service, Angie and Tim, are amazing. Thorough, cost effective, and kind. We have three cars that we bought and are serviced at Gordie Boucher, we keep coming back b and Tim, are amazing. Thorough, cost effective, and kind. We have three cars that we bought and are serviced at Gordie Boucher, we keep coming back because of excellence. More

by TVONRUEDEN Verified Customer Verified Customer

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Service Department is just outstanding. You achieve this by working hard..every day..they are the A TEAM! Kevin Ramthun clearly has his eye on the leadership necessary to provide a consistent experience. by working hard..every day..they are the A TEAM! Kevin Ramthun clearly has his eye on the leadership necessary to provide a consistent experience. More

by ROVER73 Verified Customer Verified Customer

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I've worked with Village Ford for over 30 years! I love the personalized service. They always find the specific vehicle that I'm looking for. The service department gives honest feedback with my service an the personalized service. They always find the specific vehicle that I'm looking for. The service department gives honest feedback with my service and repairs. More

by TWILKE0 Verified Customer Verified Customer

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All of the people in service are very helpful and courteous and do all they can to help. My only reason for the 4 star instead of the 5 star rating is l never give the highest rating. Even though courteous and do all they can to help. My only reason for the 4 star instead of the 5 star rating is l never give the highest rating. Even though they all do a GREAT job and Angie finds some discount, the company may be able to help senior prices. More

by JKASTENHOLZ2 Verified Customer Verified Customer

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Sales guys are way too chatty. But they do know what they are talking about. Been a customer since 1980. Service department is the best it’s ever been. Don’t get rid of anyone. are talking about. Been a customer since 1980. Service department is the best it’s ever been. Don’t get rid of anyone. More

by TWEBERJJSKI Verified Customer Verified Customer

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I made an appointment to have my Explorer's rear parking assist and backup camera repaired as well as a Works oil change. During the course of the Works multi point inspection, they noticed a rear pinion s assist and backup camera repaired as well as a Works oil change. During the course of the Works multi point inspection, they noticed a rear pinion seal leak. Angie called with an estimate and offered a loaner as they needed to keep my truck at least overnight for parts. Next day, the Explorer was good as new. I forgot to inquire about possible service coupons, or specials, but when I looked at the invoice, Angie had already applied all applicable coupons specials and discounts available--without me even asking. This is truly a high quality, customer-focused operation. Thank you, Angie. We drive clean, but high mileage cars that we purchased new and rely on Service Manager Kevin, Angie and Tim to keep them in top operating condition for our family. The hallmarks of their service offering are exceptional customer focus, high quality, reasonably priced repairs and pleasant demeanor. All in all, they deliver excellent automotive service value. More

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