Tim Gallitz

From the service manager to the mechanic first class service..Took out my entire engine and replaced it with a new one .Thank You service..Took out my entire engine and replaced it with a new one .Thank You More

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They got me in promptly & gave me a straight forward honest diagnosis/repair. They are "Top Notch" professionals! honest diagnosis/repair. They are "Top Notch" professionals! More

by pbk1788 Verified Customer Verified Customer

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Quick and polite. ..but when I make a reservation via the Web it makes me a new customer instead of a returning customer. Also sometimes they have text updates and vid ..but when I make a reservation via the Web it makes me a new customer instead of a returning customer. Also sometimes they have text updates and videos when the car is being worked on, and then other times there is nothing. Inconsistent from a customer facing perspective. More

by lrc0515 Verified Customer Verified Customer

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I do recommend the dealer. They serve you kindly, and the work is done on time. Five stars to the staff. They serve you kindly, and the work is done on time. Five stars to the staff. More

by MASTERCH0 Verified Customer Verified Customer

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I wish that service would leave a mileage sticker on the windshield after my oil changes. windshield after my oil changes. More

by DENNISFEDERALTOOL Verified Customer Verified Customer

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After I unexpectedly encountered a 15 MPH speed bump that Milwaukee placed in the middle a 25 MPH residential street--rather than actually enforcing their own traffic laws--I dropped off my Mustang after dri Milwaukee placed in the middle a 25 MPH residential street--rather than actually enforcing their own traffic laws--I dropped off my Mustang after driving home--very slowly. Next day I talked to Adam about the situation. He suggested a full front-end and suspension inspection. I agreed. Later, Service Technician, Justen, sent me a detailed video with the results of his inspection. Surprisingly, all components were solid and roadworthy. He suggested a front-end alignment, but otherwise, no other damage or repairs needed. Great. Within a few hours, Angie called and pronounced it ready for my pickup. Later that day, I stopped by to buy an additional spare Mustang key fob. Mr. Bauer from parts actually walked out to my car with the fob to assure it worked and programmed it before charging me for the part. Very helpful. On my way out, I talked with Tim who gladly scheduled a Works appointment for my truck in the following week. Quite a team effort providing exceptional customer service from Boucher Village Ford's Service and Parts departments. Thanks everyone. More

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Kept in constant communication and went above expectations in ensuring I was taken care of. expectations in ensuring I was taken care of. More

by Jane Verified Customer Verified Customer

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I purchased a set of four tires last year. was told my tire lug nuts needed to be replaced at recent Service. I was not shone any problem with the lug nuts. was told my tire lug nuts needed to be replaced at recent Service. I was not shone any problem with the lug nuts. More

by popearl15 Verified Customer Verified Customer

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The dealer figured out what I needed done and did a perfect job doing it. The vehicle was fixed properly and no on will see any thing what happened to it. The repair looks fantastic. perfect job doing it. The vehicle was fixed properly and no on will see any thing what happened to it. The repair looks fantastic. More

by DAVE53223 Verified Customer Verified Customer

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Really great service and always happy with the work. Promptly get you in, and reasonable price! REALLY satisfied!!! Promptly get you in, and reasonable price! REALLY satisfied!!! More

by Ric Verified Customer Verified Customer

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