1,534 Reviews
Write a Review1534 Reviews of Tim Hoffman
June 29, 2019
Great experience Tim was great would recommend wholeheartedly would highly recommend this dealership for all services and new car experience everyone is very friendly Tim was great would recommend wholeheartedly would highly recommend this dealership for all services and new car experience everyone is very friendly and right there to help you with all your needs More
Other Employees Tagged: Dan First
June 26, 2019
Front end alignment Very well pleased with all involved in the service department excellent service excellent job thank you would highly recommend palmen motors to all of Very well pleased with all involved in the service department excellent service excellent job thank you would highly recommend palmen motors to all of my friends and those in need of service job well done thank you again 😊 More
Other Employees Tagged: Vince Tomasello , Mike Mattner
June 25, 2019
Excellent Service I had a quick oil change and they rotated my tires for me. It was a very smooth process and everybody was super friendly. Management needs to hire mor I had a quick oil change and they rotated my tires for me. It was a very smooth process and everybody was super friendly. Management needs to hire more mechanics so they aren’t overworking their service workers. More
June 24, 2019
Always happy with the service Every time I come here I always receive great service. All the service guys are very nice. Tim is who I regularly see and he’s always worked with me t Every time I come here I always receive great service. All the service guys are very nice. Tim is who I regularly see and he’s always worked with me to work my service appts into my schedule. Anytime I’ve had a problem they’ve always worked with me to resolve it. Very happy with the service center here. More
June 21, 2019
Terrain tire trbl Went in for a oil change and tire rotation. I mentioned to Tim that I seem to have a slow leak in my left rear tire. The GMC dealer in my hometown ( Went in for a oil change and tire rotation. I mentioned to Tim that I seem to have a slow leak in my left rear tire. The GMC dealer in my hometown (Las Cruces, NM) had checked it last year and they said I didn't have enough air in the tire because there was no other problem with the tire. Tim had the tire checked and the service tech found a staple had pierced the edge of the tire in 2 places. The tire could not be repaired and had to be replaced. Tim and your techs are much more conscientious then my hometown dealer was. I can one to Kenosha every year to see our kids. I will keep coming to your dealership since I can count on them. More
June 20, 2019
Poor service Made appointment to drop car for brakes, shocks, hub and cooing lines. Charged $139 to tell me I needed brakes, shocks, hub and cooling lines. Replaci Made appointment to drop car for brakes, shocks, hub and cooing lines. Charged $139 to tell me I needed brakes, shocks, hub and cooling lines. Replacing the hub and brakes took 3 days. Service Manager Tim was fine but this was not your typical service. At this time I don’t expect to return for service again. More
June 20, 2019
Oil Change and tire rotation Customer service was excellent about my up coming service with my Acadia and what I needed to do and saving discounts plus adding a rental car if need Customer service was excellent about my up coming service with my Acadia and what I needed to do and saving discounts plus adding a rental car if needed. More
Other Employees Tagged: Dan First , Jeff Nagy
June 19, 2019
Amazing service I just recently purchased my 2009 Buick Enclave. And I started taking my car to Palmen for service. I only been here twice. The first time I just sche I just recently purchased my 2009 Buick Enclave. And I started taking my car to Palmen for service. I only been here twice. The first time I just schedule an oil change appointment and I love how the were so nice they went above and beyond to make their customer feel like the are at home while they wait for the services to be done. The wait area for me is very well put is had tv entertainment, snacks and a kids area for the customers with families. The second time I was there I was so impressed on how they came up to me and told me one of my headlights was burn. I wasn’t aware of the situation so it was good they let me know. I really like how their customer service is very friendly and they help a lot on anything the customers need. I will totally keep coming to this place for my car services and will recommend family and friends to go to this place. More
Other Employees Tagged: Jeff Nagy
June 18, 2019
Thanks It’s always a pleasure doing business with Palmen. Four generation doing business with Palmen. I met Tim Hoffman 7 years ago when I moved back to Ken It’s always a pleasure doing business with Palmen. Four generation doing business with Palmen. I met Tim Hoffman 7 years ago when I moved back to Kenosha. The best move I ever made. He is always there for me. He remembers my name and is interested in doing the best to help me. Palmen the best of the best! More
June 17, 2019
Oil Change at 60,000 miles 6/14/19 Everyone was courteous and helpful. Took care of my needs and gave sound advice. Tim waxcablebyo gix a minor problem with the rubber molding at the Everyone was courteous and helpful. Took care of my needs and gave sound advice. Tim waxcablebyo gix a minor problem with the rubber molding at the bottom of my driver’s side door. More

