Tim Holloway | Page 3

2015 GMC Yukon XL Denali Purchase My first visit to Marquardt was on a Thursday night. I got to see a few SUVs and go for a test drive. There was no pressure put on me at all. I was gi My first visit to Marquardt was on a Thursday night. I got to see a few SUVs and go for a test drive. There was no pressure put on me at all. I was given a first offer that was pretty good. I did more shopping online. I then did some negotiation over the phone with Brian Safstrom. I made him an offer over the phone and he called me back after talking with his Sales Manager and said "We can do that." I went back to Marquardt and my family came as well to see the Denali. I filled out paper work and we drove home in our new Denali XL. Overall the purchasing process was pretty quick. Brian Safstrom was great to deal with. Knowledgeable about the products, courteous, easy to communicate with. Again, nobody pressured us, I never felt in a hurry. More

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Awesome Experience! My wife and I recently leased a GMC Acadia. Eric from the first email via online request for information was professional, personal, and efficient. My wife and I recently leased a GMC Acadia. Eric from the first email via online request for information was professional, personal, and efficient. Marquardt provided a higher level of car and customer service than the other two main dealerships in Barrington. We should know as we've purchased two cars from the other two main dealerships. Eric was quick to address my questions with detail, but never talked over my head. Eric even sat with my 5 year old son and watch cartoons as we waited for the car to be cleaned and detailed and final walk through! Best car purchase/lease experience ever! Ask for Eric Maines! Tim Holloway was quick and efficient with the final paperwork! More

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You have to experience this dealership to believe it! Everything about our experience was more than first class. Everyone we dealt with was extremely friendly and professional. They made the entire purc Everything about our experience was more than first class. Everyone we dealt with was extremely friendly and professional. They made the entire purchase experience a total pleasure. We bought a Buick Enclave for my wife. The delivery experience was so professional that she learned valuable things she never knew before. I recommend this dealership 100%! We will definitely do business there again! More

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Day after day, year after year! Our family has been dealing with Marquardt of Barrington for years and, it only keeps getting better. The staff, without exception, treats you as fami Our family has been dealing with Marquardt of Barrington for years and, it only keeps getting better. The staff, without exception, treats you as family. From sales, to service, and beyond, they seem to continually strive to serve with respect and honesty in every transaction. The team goes out of their way to make you feel like family rather than just another customer. I couldn't recommend any dealership more highly than Marquardt! More

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Excellent service!!! We leased our most recent car from Marquardt of Barrington and are pleased to report the entire process was professional, smooth, and hassle free. We We leased our most recent car from Marquardt of Barrington and are pleased to report the entire process was professional, smooth, and hassle free. We worked closely with Tim who was able to deliver and also got us a fantastic deal on our trade in (with an assist from Carey!) We will continue to utilize Marquardt for future car needs. A sincere thank you to everyone that makes this place so great! More

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Great customer service! My husband and I were looking into a new car for me for months and going back and forth on which dealership we should go to. After doing a lot of res My husband and I were looking into a new car for me for months and going back and forth on which dealership we should go to. After doing a lot of research and looking into the reviews for Marquardt of Barrington Buick GMC we decided this was a great place to try ( even though it was the farthest dealership from my home) Once we arrived to the dealership we were greated by Tim Hollaway. He worked with us to help find the exact car we were looking for. He was great! Very knowledgeable and genuine. He made the process quick and painless. I would definitely recommend going to the Marquardt of Barrington Buick GMC dealership if you want the best service available. More

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It's the little things that make a huge difference!! I have been looking for a newer model car with a few features which were lacking on my 2012 Buick Verano. I definitely needed a rear camera, warning l I have been looking for a newer model car with a few features which were lacking on my 2012 Buick Verano. I definitely needed a rear camera, warning lights on the rear view mirrors, I needed the car to be 'dog friendly.' I drove to Marquardt for an oil change and one of the Salesmen, Miguel Sanchez, approached me and very patiently went over the upgraded features on the 2015 Verano which I was looking at. As I was thinking of a vehicle with a higher sitting position and the 'feel' of a SUV, he offered me two test drives: one in the Encore (an overnight test trial), the other in a Denali which I drove home and back the next day without any pressure to purchase either model. I liked both of the cars I was shown; but having owned a Verano, I kept thinking perhaps I needed to test drive the newer model. It only took a drive once around the building and I was sold on it. Miguel answered many questions I had without wanting to be 'elsewhere.' Carey Lynch was present and gave me advice on leasing vs purchasing a vehicle because of my history of not wanting to maintain an aging car; and within minutes, she gave me prices to ponder! Then the leasing agent, Tim Holloway, explained the lease details in less than 10 minutes and answered a few questions that I was always curious about when leasing. There are many extra benefits besides the red licorice snack jars when you buy from this dealership. A valet service, free car washes, a specific amount of time for included 'maintenance' and 'oil changes,' and friendly, unhurried service department personnel!! Please stop in and visit this dealership! The waiting rooms on both levels are spotless and they have free sodas, TV, reading materials, and coffee!! I will definitely return to Marquardt for any further purchases and I know from experience the 'wait time' for routine work can be excessive in some dealerships. Yet, not here!! PS: Petsmart has a bucket and/or bench seat cover for your critter and the back seats in most models can be flattened for carrying a critter or a crate!! More

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Best car buying experience. I just wanted to take a moment to thank everyone at Marquardt of Barrington for their exceptional service. I went to about 9 different dealers in sear I just wanted to take a moment to thank everyone at Marquardt of Barrington for their exceptional service. I went to about 9 different dealers in search of a used car and was greeted at each with the typical and expected pushy used car salesman. This was not the case at Marquardt of Barrington. You are all so friendly, helpful, and professional. I could not be happier with my experience and my new car. Thanks again Timothy Holloway and Kurt Marquardt, you made a difficult and stressful task so simple and painless. -Greg K More

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Above and beyond well before they knew they had a sale! My wife and I went down to Marquardt to drive an Acadia to just test it out. After driving it, I did not like it and mentioned I was interested in a My wife and I went down to Marquardt to drive an Acadia to just test it out. After driving it, I did not like it and mentioned I was interested in a Canyon. There were no Canyons on the lot, and Tim Holloway said he'd let me know when one that matched my specifications came in, and I could take it for an extended test drive. Tim found out what color and options I was interested in, and he tried to get one matching that for me to just test drive! However, he was unable to do so. Tim had a truck on order that matched what I wanted, and he kept me in the loop about when it would be coming in and how it was built, etc. The day it came in, Alexis from Customer Care called and set up a test drive with me. The best part is that Tim took the extra step of getting me a vehicle that I might actually want to buy so that I could drive the ONE I'd be buying. This may not have been the intent, but that's how I felt. I believe they went above and beyond before I even knew if I liked the truck or not! When it came down to it, the numbers were fair, they gave me a great deal, and Novi got us financing that was very low and beat a lot of those rate available at many banks. Great experience, great guys to work with, and very little pressure. Great place. Great people. More

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Great Dealership and Staff! Very professional, hassle-free experience! Sales staff Tim and Tim were very knowledgeable, helpful and professional. Made the overall buying expe Very professional, hassle-free experience! Sales staff Tim and Tim were very knowledgeable, helpful and professional. Made the overall buying experience comfortable. We know in the future we can count on them for assistance and will encourage our friends to go there as well! Great Job Guys! More

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