Tim Kroll | Page 19

New Jeep Went to Thomas dealership to look at new jeeps with my Mom. We both ended up buying new Jeeps! Salesman O'Bannon was very cordial and sold us both our Went to Thomas dealership to look at new jeeps with my Mom. We both ended up buying new Jeeps! Salesman O'Bannon was very cordial and sold us both our cars. Very good salesman and give him a 10 plus for his score. More

by jewel.faulkner Verified Customer Verified Customer

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Easy quick painless Faye Took care of us enough said she’s the bomb! I enjoyed the entire visit my entire family did! Just be upfront and they’ll do there best to get it Faye Took care of us enough said she’s the bomb! I enjoyed the entire visit my entire family did! Just be upfront and they’ll do there best to get it right! More

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Great overall experience! Chris and the entire team were just great! Very patient and did not rush us. Will be going back again very soon! Thank you for the great service! Chris and the entire team were just great! Very patient and did not rush us. Will be going back again very soon! Thank you for the great service! More

by patrickbrady2005 Verified Customer Verified Customer

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Great coffee machine We went to look at a Pacifica, Alex met us at the door, went and got the vehicle so we could look at it. We worked out a very good deal and are very h We went to look at a Pacifica, Alex met us at the door, went and got the vehicle so we could look at it. We worked out a very good deal and are very happy with the purchase. More

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Wonderful experience By far the best and easiest time I've ever had in purchasing a new truck. Faye was great in finding out what I wanted and went out to find it.. By far the best and easiest time I've ever had in purchasing a new truck. Faye was great in finding out what I wanted and went out to find it.. More

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Amazing! We had an amazing first experience! Ashley was great! She made sure we got just about everything we asked for. I definitely recommend for friends and We had an amazing first experience! Ashley was great! She made sure we got just about everything we asked for. I definitely recommend for friends and family members! More

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I have had nothing but problems out of my 2018 dodge First my car had 49 miles it’s sold to me as new car I bought car in first complaint rotors rusted on brand new car and a strong burning smell they to First my car had 49 miles it’s sold to me as new car I bought car in first complaint rotors rusted on brand new car and a strong burning smell they told me oh that’s from car sitting it will rub off and the burning smell will go away the technician probably left so plastic on car I should have gave car back then I said ok took car burning smell went away rust went off but know my brakes sticking I have took car in for several issues all I get is blown off that’s normal that’s normal we didn’t find anything had oil leak they made it worse they suck the technician Jason had oil all over my car after service was preformed he said I thought they were going to wash it manager Brian just said sorry then take the car home oil leak wasn’t even fixed still leaking had to take car back twice went back next day they told me Jason wasn’t in bring car back Monday because the same technician worked on it had to fix it come back Monday oh we forgot Jason is on vacation will have someone else look at it it was still leaking he said he found leak using dye an I was never compensated just sorry it’s fixed now I had noise popping sound coming from back Jason said he finally after how times I bought car in heard the noise an he tightened the axles what kind of fix is that really I still here the noise today the brakes sticking I was told that’s normal the sunroof opens closes on its own the radio shuts off says amps too hot they told me they reset the uconnect I’m still having same problems popping sound when I put car in gear sticking with the brakes shaking rattling at start up all I was told that’s normal what Really they suck from technicians to the manager Brian these things are not normal I been bringing this car in since i bought it I pay 700 dollars a month I just want my car fixed what’s wrong with that i clearly here clicking noise when I put it in gear I heard a tech representative say to a tech I really need this fixed right don’t give it to a young tech give to an older one talking about someone else s car that’s been in twice for service it just not right what is going on there i really don’t even want the car anymore I don’t even want to go in to that service department ever horrible experience I will never recommend or buy any car from dodge highland More

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Great customer service We came to see Ashley but she was with a customer and she kindly introduced us to who Robert was so patient and willing to work with me. This was the We came to see Ashley but she was with a customer and she kindly introduced us to who Robert was so patient and willing to work with me. This was the first vehicle I actually was able to pick out to my liking. I had lots of questions and was a little nervous about such a big purchase. Robert found the car with the features I was looking for, waited patiently while I went back and forth debating the pros and cons with my husband. More

by HISACE05 Verified Customer Verified Customer

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Smooth Ashley was very friendly and informative. She took the time to figure out exactly what I was looking for and she did a great job in closing the deal. Ashley was very friendly and informative. She took the time to figure out exactly what I was looking for and she did a great job in closing the deal. More

by GOLAYDOWN13 Verified Customer Verified Customer

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Not bad service No pressure into getting the vehicle I bought but was tied to about what the trade in was going to be on the car I traded and they didn't give me the No pressure into getting the vehicle I bought but was tied to about what the trade in was going to be on the car I traded and they didn't give me the full rebate they said. More

by John Verified Customer Verified Customer

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