Tim Marsh | Page 5

Took Jetta in for annual inspections and fluids. Wish I’d been more insistent about wanting cabin air filter and wiper blade replacement. Wish I’d been more insistent about wanting cabin air filter and wiper blade replacement. More

by LEITNERLANCE Verified Customer Verified Customer

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Last week I purchased a 2022 Taos SE from Ed Merrill. This my 5th VW, my 4th from Joseph VW & my 3rd from Ed. He is the most kind, courteous gentleman, motivated to make my purchase & decision the best o This my 5th VW, my 4th from Joseph VW & my 3rd from Ed. He is the most kind, courteous gentleman, motivated to make my purchase & decision the best one possible. I had a friend with me when Ed was showing me the Taos (I still own a 2001 Jetta TDI & a 2017 Tiguan). He has been in all of my VWs. As we were leaving he asked me how I managed to find a car salesman that kind, considerate & honest. He had never had such an experience with any car he had ever purchased. I told him he was shopping with the wrong person. The amazing thing is that this kind of treatment will continue no matter how long I own the car. Ed Merrill & Tim Marsh have made me so enamored of the VW product, the way they stand behind the product but will bend over backwards at anytime for any customer. And a product to last it is! Thank you, Ed for your graciousness. You assured me I would love the Taos & you were correct. I’m sure I will love it more each time I drive it & will think of you every time I get in it! RB More

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I purchased a Certified Preowned Vehicle. I received professional treatment and courtesy throughout the whole shopping and buying experience. This dealership has a low pressure approach to customer se professional treatment and courtesy throughout the whole shopping and buying experience. This dealership has a low pressure approach to customer service that is hard to find these days. If your looking for a VW in the Cincinati area, you owe it to yourself to check out this dealership. These people are friendly, knowledgable, and easy to work with. More

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