Tim McCarthy | Page 17

Service is always a stress free experience at Suntrup. Tim McCarthy keeps me in the loop with everything going on and is never high pressure. He always greets you with a smile and is very easy to talk t Tim McCarthy keeps me in the loop with everything going on and is never high pressure. He always greets you with a smile and is very easy to talk to. He does an amazing job and goes out of his way to make sure it is always a great visit for me. More

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Nick was great at communicating with me. He gave me an honest assessment of what I needed and what I could wait on. I always get great service at Suntrup. honest assessment of what I needed and what I could wait on. I always get great service at Suntrup. More

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I loved the video with Adam showing me my Santa Fe and him checking everything out and Tim checking my Santa Fe and helping us was great! Thank you him checking everything out and Tim checking my Santa Fe and helping us was great! Thank you More

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Everyone is always polite and service is quick! The free car washes are great! Liked that they had an outdoor waiting room to social distance. car washes are great! Liked that they had an outdoor waiting room to social distance. More

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Tim McCarthy, as usual, took great care of me and my Genesis. Two things to point out. One, we both knew the warranty period was close to an end. He made sure I knew that it had and that there would Genesis. Two things to point out. One, we both knew the warranty period was close to an end. He made sure I knew that it had and that there would be a charge BEFORE performing the service. I appreciate up front candor and no surprises after-the-fact. Also, we presented him with a mystery seatbelt problem whereby the belt would periodically not release when my wife was in the passenger seat. Of course, we could not duplicate the condition on the day of service, but Tim was most helpful and patient in explaining the mechanism and offering to take on the issue if we encounter a repeat. My wife was especially appreciative of that. Despite the cecessation of the waranty coverage and the 45-minute drive I must make, I plan to return to Suntrup for all my Genesis G90 needs. Thank you. More

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Went to get a new tire put on and the service was excellent and I was completely satisfied with the service. The gentleman I dealt with was TIM. I did mention his name on the first rating I gave, but excellent and I was completely satisfied with the service. The gentleman I dealt with was TIM. I did mention his name on the first rating I gave, but I don't mind giving it again if it means TIM will get a good rating, he deserves it!!! More

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I’ve been having my car serviced here for almost 7 years and have been completely satisfied with their service. No one knows your car better than the dealer from which you purchased it. And although you may and have been completely satisfied with their service. No one knows your car better than the dealer from which you purchased it. And although you may pay a few dollars more for their service & repairs, you can rest assured that the work was done properly. And in dealing with the same service advisor makes the experience even more pleasurable. So thanks Tim for all your help! More

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Excellent service, and Tim did a great job, he kept me informed on the process and would check in every now and then to make sure I knew what was going on. My car is running well and the wipers are good! informed on the process and would check in every now and then to make sure I knew what was going on. My car is running well and the wipers are good! Thanks! More

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Three times in a month,on short notice,I called John Dingley to get my cars in for service/maintenance.John finds time to get the job done.He is a true professional ! Dingley to get my cars in for service/maintenance.John finds time to get the job done.He is a true professional ! More

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We just bought our second vehicle from Suntrup Hyundai South and again had another great experience. The people there are fantastic to deal with. Frank Roach, David Chadwick, Fred McClary and Tim McCarthy South and again had another great experience. The people there are fantastic to deal with. Frank Roach, David Chadwick, Fred McClary and Tim McCarthy congrats to you guys on a job well done. Thanks for the great experience! More

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