Tim McCarthy | Page 19

I had the pleasure of working with Billy yesterday. It was such an awesome experience. I have worked in customer service for 17 years so it's easy for me to judge others when it comes to customer service. was such an awesome experience. I have worked in customer service for 17 years so it's easy for me to judge others when it comes to customer service. He did an amazing job making us feel welcomed and comfortable. He treated us like we mattered, he was very personable, knowledgeable and outgoing. I will make sure I refer anyone I know looking to purchase a vehicle to him. I can not thank him enough for his assistance in choosing the right vehicle for my family. More

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I had the pleasure of being assisted by Billy Willis. He had great customer service, great attitude, and was very determined to help me find what I wanted. I gave him my list of what I very and he found exa had great customer service, great attitude, and was very determined to help me find what I wanted. I gave him my list of what I very and he found exactly what I wanted. He even set up my bluetooth and showed me the difference features in my new car. I definitely will recommend anyone I know looking for a car to ask for Billy. Me and my family appreciate you Billy! More

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I have used Suntrup since purchasing my Hyundai. I have always had excellent service and some of the friendliest service reps I have ever encountered. always had excellent service and some of the friendliest service reps I have ever encountered. More

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Jorden was awesome. Great service, fast and friendly. I don't need 25 words to describe good service. Probably need to remove the 25 word minimum. don't need 25 words to describe good service. Probably need to remove the 25 word minimum. More

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Excellent service. Tim did a great job for me. The car was amazingly clean when I picked it up. Spotless!! Thank you for a job well done! was amazingly clean when I picked it up. Spotless!! Thank you for a job well done! More

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I deal with John Dingley primarily and have dealt with Tim McCarthy on occasion.I find them both to be very professional and highly skilled.They take the time to explain and understand the needs of my veh Tim McCarthy on occasion.I find them both to be very professional and highly skilled.They take the time to explain and understand the needs of my vehicle.I view them both as assets to the dealership. More

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30,000 mile maintenance Tim was very friendly and knowledgeable. Did a great job explaining the work to be done and its associated cost. Really liked the texting feature for Tim was very friendly and knowledgeable. Did a great job explaining the work to be done and its associated cost. Really liked the texting feature for communication! More

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My service advisor, Tim, is the BEST!!! Yesterday, I had a service performed on my 2018 Hyundai Sonata. Tim saved me a bunch of money and explained the need for the services!!! a service performed on my 2018 Hyundai Sonata. Tim saved me a bunch of money and explained the need for the services!!! More

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Great Service Needed an oil change. Dropped the car off and later got a call from Tim asking if I wanted to go ahead & do the 60K service? It made sense to do it Needed an oil change. Dropped the car off and later got a call from Tim asking if I wanted to go ahead & do the 60K service? It made sense to do it now. More

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I met my first Hyundai 8 years ago, and I’ve never looked back. A terrific, honest and friendly salesman at Hyundai and Genesis of South County made a great sale. Now I’m driving my second—-an Elantra, back. A terrific, honest and friendly salesman at Hyundai and Genesis of South County made a great sale. Now I’m driving my second—-an Elantra, and I couldn’t be happier. A satisfying vehicle purchase has two parts. The salesperson and the Service Department. Even after 8 years, I have all my service needs taken care of at Hyundai and Genesis of South County. My Service Adviser Tim McCarthy is second to none when it comes to friendliness and truly listening to the customer. He will cheerfully work at a vehicle problem until it’s fixed. His advise is sound. He stands by the customer. I am pleased that with Tim there is excellent service beyond the sale. More

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