Best service! Tim stayed late to walk me through
everything and showed me the key features. He is patient and professional! absolutely 5 star service experience!
everything and showed me the key features. He is patient and professional! absolutely 5 star service experience!
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by zhoudan1114
Sep 08, 2020 -
South Bay Lexus responded
Thank you for doing business with us at South Bay Lexus in Torrance. I am glad to hear that Tim was so accommodating and that he took the time to walk you through the features of your new vehicle. On behalf of everyone here, we wish you safe travels!
Thank u Tim !!!!!! See you soon I love the car can’t wait
to upgrade to something else . Nice chose for my first car ! Thanks
to upgrade to something else . Nice chose for my first car ! Thanks
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by tyra.kaylakelly
Sep 08, 2020 -
South Bay Lexus responded
Tyra - It's wonderful to hear that you love your new vehicle. Thank you for stopping by to review South Bay Lexus and give a shout out to Tim! We look forward to working with you in the future.
LOVE LOVE LOVE LOVE MY NEW VEHICLE. I am so grateful Tim
empowered me to make a life changing move in my life. SO IS MY 17 year old daughter 😊. He was patient, knowledgable, competent, efficient, honest, a
empowered me to make a life changing move in my life. SO IS MY 17 year old daughter 😊. He was patient, knowledgable, competent, efficient, honest, and a good listener. Tim, his manager, and finance team all worked together to make my daughter and I VERY HAPPY! THANK YOU SOUTH BAY LEXUS FOR PROVIDING QUALITY SERVICE!
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by francischavez24
Aug 28, 2020 -
South Bay Lexus responded
There are so many compliments in your review which we just love! It's fantastic to hear that you and your daughter were able to get into a vehicle you're happy with. We truly appreciate you sharing such wonderful feedback about Tim and our South Bay Lexus or Torrance team. Thank you for trusting us with such an important purchase!
First of all I want to thank Tim for being such a kind
person , thank you so much for your help. I truly appreciate the patience and your time in taking care of us .
person , thank you so much for your help. I truly appreciate the patience and your time in taking care of us .
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by joysimerida
Aug 24, 2020 -
South Bay Lexus responded
Tim is just as friendly and attentive as you describe, and we'll be sure to relay your kind words to him! Thank you for trusting South Bay Lexus with your business - we hope to see you down the road!
With the reputation of Lexus, that comes with
expectations from sales and service. We were not disappointed with tim or finance. thank you for taking of us.
expectations from sales and service. We were not disappointed with tim or finance. thank you for taking of us.
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by fccruz60
Aug 19, 2020 -
South Bay Lexus responded
We're so glad we could live up to your high expectations! It's wonderful to hear that Tim and the rest of the team here at South Bay Lexus made your car-buying experience so exceptional. Thank you for trusting us with your business, and we hope to see you again down the road!
Dealer was very clean and salesman was nice
Tim was nice salesman he take us to test drive and explain the car functions but dealer checkout to slow we spend almost 4 hours
Tim was nice salesman he take us to test drive and explain the car functions but dealer checkout to slow we spend almost 4 hours
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by shue
Aug 18, 2020 -
South Bay Lexus responded
Thank you for the 5-star review! We are happy to hear that you had a good experience working with Tim here at South Bay Lexus in Torrance. We also strive for efficient service here, and we will certainly share your feedback to work on our speed going forward. We hope you enjoy your newly purchased vehicle!
From the time that I pulled in the Lexus Tim was right on
point for salesman nice courteous manner bowl and in control of the whole sale and I appreciate that as a customer he got me through the process very
point for salesman nice courteous manner bowl and in control of the whole sale and I appreciate that as a customer he got me through the process very very rapidly clearly and just very professional I couldn’t say anything other than five stars
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by ninedezsr1
Aug 10, 2020 -
South Bay Lexus responded
There is nothing we love more than hearing our guests are happy! It is great that Tim was able to make your experience so wonderful. We appreciate your business and hope to see you back at South Bay Lexus next time! Safe travels!
Tim is terrific! Well informed, good salesmanship,
explained all the features of the car, and took us for a test drive. Dealership checkout too slow!!
explained all the features of the car, and took us for a test drive. Dealership checkout too slow!!
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by brody.barbara
Aug 10, 2020 -
South Bay Lexus responded
Brody, while I am glad to hear that Tim was such a pleasure to work with, I am sorry if the process took longer than anticipated. We strive to provide a seamless & enjoyable experience and I will be sure to discuss this feedback with my team so we can improve for the future. If you would like to share anything further, please don't hesitate to call. Thank you for your business, Johnny Hong - General Sales Manager - 424-203-7208
Tim was amazing!! He was very professional and had a lot
of patience. I was a little aggressive on what I wanted and he delivered . He took the time to show me how to maneuver the radio, GPS and Bluetooth.
of patience. I was a little aggressive on what I wanted and he delivered . He took the time to show me how to maneuver the radio, GPS and Bluetooth.
He’s a great sales person!!!
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by roxyx1992
Jul 27, 2020 -
South Bay Lexus responded
Roxy, thank you for taking the time to review South Bay Lexus! I'm glad to hear that Tim walked you through the sales experience and went over the features of your vehicle. We're proud to have you as a customer and wish you safe travels in the new ride!
He is very nice and helpful. He answered all the
questions that we asked. He also gave us details about the car since this is our first time owning a Lexus.
questions that we asked. He also gave us details about the car since this is our first time owning a Lexus.
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by Jenniferly
Jul 20, 2020 -
South Bay Lexus responded
It makes us so happy to hear that Tim delivered a friendly and knowledgeable car-buying experience, Jennifer! Thanks for coming to South Bay Lexus - we're wishing you many wonderful miles in your new car!