Benjamin Park

Love the dealership especially the shopping area! Timothy Miller was also top notch! The entire purchase was a smooth process Timothy Miller was also top notch! The entire purchase was a smooth process More

Print

Not the first time hear and probably may it be the last if the service continues to be like it was when I got this new 2026 TX. if the service continues to be like it was when I got this new 2026 TX. More

Print

I had a fantastic time at South Bay Lexus and working with Timothy M. was a pleasure. He met us at our scheduled appt. and had the SUV ready for me to test drive. Timothy politely answered all my questi with Timothy M. was a pleasure. He met us at our scheduled appt. and had the SUV ready for me to test drive. Timothy politely answered all my questions and promptly put all my documents together for Finance Dept. Benjamin P. in Finance was very professional and explained every document before I signed. I would say from arriving to driving home in my newly purchased SUV was just a little over an hour. Great job South Bay Lexus! - Anthony D. More

Print

I had such a great experience at South Bay Lexus! I found the used car I was looking for there, and the staff were all very accomodating and helpful. The purchase process was simple and quick. Great I found the used car I was looking for there, and the staff were all very accomodating and helpful. The purchase process was simple and quick. Great professional group there! Thank you Chang, Nokia, Christian, George and Benjamin. Top notch group and beautiful facility. More

Print

Tim made my dream of owning my dream car come true July 03, 2026. He’s very professional and was so helpful with the whole process, he explained every detail on my new RX 350 premium. I would recommend him 03, 2026. He’s very professional and was so helpful with the whole process, he explained every detail on my new RX 350 premium. I would recommend him as he makes the process so easy and efficient. Thank you Tim! More

Print

I had a great experience at South Bay Lexus. Timothy was awesome and made the entire car-buying process easy and enjoyable. He was professional, knowledgeable, and took the time to answer all of Timothy was awesome and made the entire car-buying process easy and enjoyable. He was professional, knowledgeable, and took the time to answer all of my questions without any pressure. From start to finish, the team was friendly and attentive, making sure everything went smoothly. Timothy's excellent customer service and dedication to helping me find the right vehicle really stood out. I highly recommend South Bay Lexus, and if you get the chance to work with Timothy, you're in great hands. Thank you for making this such a positive experience! More

Print

I came in knowing what I wanted after being let down by another Lexus Dealership. Specifically I was looking for an IS 350 Sport in blue, and as stated, was originally looking at a different dealer, but a another Lexus Dealership. Specifically I was looking for an IS 350 Sport in blue, and as stated, was originally looking at a different dealer, but after having the vehicle I wanted sold out from under me, I checked out South Bay. I initially called to see if they had my vehicle in stock, or on the way. They didn't, but I agreed to come in and at least take a look. The original South Bay dealer I talked too had to leave early but referred me to Mr. Brandon Takeuchi. I arrived late, but Brandon wasn't concerned at all. He actually took me to his office before anything, and had a pleasant conversation with me about my situation, my wants, and what had happened before. I told him my story, and he asked what I wanted from him. I asked him to show me some cars, and he gave me a text drive in an IS 350 they had on the lot. I instantly loved the car and decided I would like one. Brandon talked to me about my options. I originally wanted to purchase/finance, but in this case a lease was a better option for me. Brandon explained the situation and gave me the choice. I ended up with a brand-new IS 350. It wasn't at the dealer yet, it was still on the boat for delivery, but we did the paperwork, and a few days later I drove off the lot in an amazing brand new Lexus IS 350. Brandon was not pushy, he was not selling me a vehicle, he was presenting me with fact, and answering my questions. I made the decision, and I was not pushed or coerced in any way. I am completely comfortable and happy with my purchase. I've purchased a new vehicle 6 times prior to this, and I can truthfully say, this was the easiest, least stressful, most pleasant experience I've had. In this case, I didn't feel like I was a customer making a purchase but rather I felt like I was joining an elite club, or becoming a new member of the family. I sincerely appreciate the customer service, professionalism, and one on one experience I received from Lexus, but also from Brandon. I doubt I would have purchased a Lexus if it wasn't for his exceptional customer service. I was treated with respect and consideration. I was not treated as a mark, not treated as a customer, rather I was treated as a person, and a contemporary. I'm a new member of the Lexus family now, and plan to remain that way for the rest of my life. Thanks Brandon T from South Bay Lexus! More

Print

Great customer service. Easy and pleasant experience would highly recommend. They really make it a smooth transaction Easy and pleasant experience would highly recommend. They really make it a smooth transaction More

Print

Buying our Lexus here was a blast. It was great working with Tim Miller to buy the car, he was highly knowledgeable and helped answer every question we had! It was great working with Tim Miller to buy the car, he was highly knowledgeable and helped answer every question we had! More

Print

Had a slight hiccup initially with the purchase but everything worked out. Great team and great experience everything worked out. Great team and great experience More

Print