Tim Moore

If I could give zero stars, I would. This dealership flat-out misrepresented the car they sold me. The listing bragged about the “premium Bose audio system” in not one, not two, but thre This dealership flat-out misrepresented the car they sold me. The listing bragged about the “premium Bose audio system” in not one, not two, but three separate places. After driving 18 hours round trip to buy it, I discovered the audio system doesn’t even work. The amp is clearly blown, meaning what they advertised simply wasn’t true. When I reached out, their only “solution” was beyond insulting: they told me to drive another 18 hours back, pay them to fix the system that they falsely advertised, and then drive another 18 hours to pick it up. Completely unreasonable. When I pushed back and mentioned I’d be forced to go to the BBB if they wouldn’t make this right, the salesman immediately cut off communication, claiming I “threatened” him. Now they refuse to respond at all. This is scammy, unprofessional behavior at its worst. They’re happy to take your money, but the second there’s a problem they vanish. If you value honesty, integrity, or even basic customer service, avoid this place at all costs. More

Report | Print

Tim was awesome and willing to help any way possible will definitely be back for my next vehicle purchase. definitely be back for my next vehicle purchase. More

by xregretless Verified Customer Verified Customer

Report | Print

Tim was fabulous and the lady that does the financing and gets all the paperwork is amazing gets all the paperwork is amazing More

by scotlevey Verified Customer Verified Customer

Report | Print

Fast and Easy. Emailed them about the car, got an email back quickly, made a quick phone call and filled out the credit application, and got approved and the next d Emailed them about the car, got an email back quickly, made a quick phone call and filled out the credit application, and got approved and the next day I went and bought the car. Simple, Quick, and Easy. Definitely would recommend and shop here again. More

by virtual_barner05 Verified Customer Verified Customer

Report | Print

The people at auto city were amazing and very patient with me and my family even let my daughter play with their toy cars to keep her occupied while we handled the business at hand. They were also very w with me and my family even let my daughter play with their toy cars to keep her occupied while we handled the business at hand. They were also very welcoming and straightforward. Would definitely recommend for anyone looking to buy a vehicle. Both Matt and Tim were amazing. More

by mitchellkm Verified Customer Verified Customer

Report | Print

The service was excellent and it didn't take long to get everything done . Thanks to the team with the service that was provided . everything done . Thanks to the team with the service that was provided . More

by peterson4zion Verified Customer Verified Customer

Report | Print

Awesome people everyone is so helpfull ,answered every question I had and , get this they don't xxxxxxxx you around !!!! In and out !! Definitely recommend question I had and , get this they don't xxxxxxxx you around !!!! In and out !! Definitely recommend More

by rakewilliam1 Verified Customer Verified Customer

Report | Print

The sales person Tim was not pleasant to work with. He displayed a level of disrespect that I had never dealt with in all of my years of buying cars. I chose to deal with the manager Matt after experie He displayed a level of disrespect that I had never dealt with in all of my years of buying cars. I chose to deal with the manager Matt after experiencing what I experienced with Tim. Things significantly improved. The vehicle eventually was purchased. There was a lack of respect permeated in the air at this place and I would not recommend this place to anyone. The lack of overall disrespect leads me to have such an opinion. This was easily the worst car buying experience that I have ever had. More

by fredlevarity Verified Customer Verified Customer

Report | Print

After 2 weeks of trying to find the car I wanted I ended up here and it was so refreshing! I was not pressured into anything. The customer service was such a plus but to add to that they had the van I was l up here and it was so refreshing! I was not pressured into anything. The customer service was such a plus but to add to that they had the van I was looking for and it was priced well and it was in excellent condition! The other vans I had looked at other dealerships were the same year make and model and not in as good of shape and were priced at least $400 over what I ended up getting mine for. I have already recommended this place to friends! More

by makalapolston Verified Customer Verified Customer

Report | Print

There aren’t many small dealerships I would feel comfortable buying a car from. I liked this one so much, I bought two! They actually care and work with you. We will be looking here first for any fu comfortable buying a car from. I liked this one so much, I bought two! They actually care and work with you. We will be looking here first for any future car purchases. More

by JMB.KLB Verified Customer Verified Customer

Report | Print