Tim Mundt
Tim Mundt at Santa Cruz Toyota

Tim Mundt | Page 2

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

Contact Me
4.5
76 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

8 yrs, 11 mos

4.5

76 Reviews

Write a Review

76 Reviews of Tim Mundt

September 22, 2026

Dealership Rating
Employee Rating

I had a 1:30 appointment for a simple 10k service I was told it would be 3 hours When I arrived at 5:10 3 hours 40 minutes later they had not started and I had to wait an additional 30 minutes for them to More

by m_brieger
Recommend Dealer
No

Other Employees Tagged: Tim Mundt

Sep 23, 2026

Santa Cruz Toyota responded

Here at Santa Cruz Toyota, we strive to provide our customers 5-star service, and we are sorry to hear about your less-than-outstanding experience. Please contact me so we can discuss this further. - Simon Bachir, General Manager, simonb@santacruztoyota.com

September 20, 2026

Dealership Rating
Employee Rating

On time, professional and no attempt to sell me unneeded parts or services. Well done More

by wwadlow
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Sep 20, 2026

Santa Cruz Toyota responded

Knowing that our prompt, skilled, no-pressure service on your Camry Hybrid met your expectations is rewarding. Your positive feedback and five-star rating mean a lot to our team.

September 19, 2026

Dealership Rating
Employee Rating

Everyone including the shuttle driver are excellent. I would recommend letting them know that they are doing a fantastic customer service experience. More

by yayapantazzy
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Sep 19, 2026

Santa Cruz Toyota responded

Your recommendation and praise for our shuttle driver highlight the personalized support we strive to offer. Knowing that the service on your Toyota Camry felt outstanding is rewarding.

September 19, 2026

Dealership Rating
Employee Rating

The staff were friendly and professional. They made me feel welcome having my 2026 Rav4 serviced there even though I didn't purchase it there. Tim made the process seamless and easy. I wil More

by jamesmshawjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2026

Santa Cruz Toyota responded

Knowing that Tim made the service on your 2026 RAV4 feel seamless and that our staff made you feel welcome means a lot to our team. We’re pleased you found us both friendly and professional. We look forward to servicing your RAV4 again.

September 16, 2026

Dealership Rating
Employee Rating

Relieved I could wait for repair in waiting room. Usually, it's all day back and forth to Watsonville. More

by bogie809
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Sep 16, 2026

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

September 15, 2026

Dealership Rating
Employee Rating

Great ? ? I'm busy at work right now Thanks for your guys help Good bye ?? More

by chase.coetzee
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Sep 15, 2026

Santa Cruz Toyota responded

We’re glad our service department could assist with your Toyota Highlander while you were busy at work. Your positive feedback means a lot to our service team.

September 13, 2026

Dealership Rating
Employee Rating

I already completed this survey. Why are you asking again? Good service. Pleasant staff. Good shuttle. Good experience. More

by eric@swenson.org
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Sep 14, 2026

Santa Cruz Toyota responded

We appreciate the 5-stars and kind words! Our team is here for any future needs.

September 03, 2026

Dealership Rating
Employee Rating

My tire was fixed it had a nail in it. I did not have to buy another new tire. More

by annbilson13
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Sep 03, 2026

Santa Cruz Toyota responded

We’re glad the tire repair on your Toyota Corolla kept you from needing a replacement. Your five-star rating means a lot to our service department.

September 01, 2026

Dealership Rating
Employee Rating

I arrived at about 4:00 pm and they were able to get my oil change/rotate done anyway. That's good service there. Thanks again. Also, that's a great used car you sold me. ?? More

by usscruzn
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Sep 01, 2026

Santa Cruz Toyota responded

Hearing that we could fit in your oil change and tire rotation at 4:00 pm means a lot to our service team. It’s rewarding to know you find your Honda CR-V a great used car.

August 27, 2026

Dealership Rating
Employee Rating

I came in and told Tim what was wrong with my car. He told me I was wrong and that my car didn't even have the system that I said was messed up, so I should do a diagnostic. Then they call, to say tha More

by thomas.e.courtney
Recommend Dealer
No

Other Employees Tagged: Tim Mundt

Aug 28, 2026

Santa Cruz Toyota responded

We appreciate you sharing this with us. We strive to provide our customers with 5-star service, and we would like to speak with you to correct any issues. Please reach out at your earliest convenience. - Simon Bachir, General Manager, simonb@santacruztoyota.com

2
...

Dealership Inventory (174 Vehicles)

new 2026 Toyota Sequoia car, priced at $89,198
2026 Toyota Sequoia
new
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota Sequoia car, priced at $69,807
2026 Toyota Sequoia
new
Lunar Rock exterior
Automatic
Four-wheel Drive
new 2027 Toyota Prius car, priced at $29,883
2027 Toyota Prius
new
Gray exterior
Automatic
Front-wheel Drive
new 2027 Toyota Corolla car, priced at $23,577
2027 Toyota Corolla
new
Celestite exterior
Automatic
Front-wheel Drive
new 2027 Toyota Prius Plug-In Hybrid car, priced at $43,936
2027 Toyota Prius Plug-In Hybrid
new
Cutting Edge exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tacoma car, priced at $57,958
2026 Toyota Tacoma
new
Ice exterior
Automatic
Four-wheel Drive