Tim Mundt
Tim Mundt at Santa Cruz Toyota

Tim Mundt | Page 2

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

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4.5
58 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

8 yrs, 9 mos

4.5

58 Reviews

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58 Reviews of Tim Mundt

July 06, 2026

Dealership Rating
Employee Rating

Absolutely fantastic. Tim was great Absolutely fantastic service. Tim was great, service was easy and convenient. Highly recommend Santa Cruz Toyota More

by timothymundt
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Jul 06, 2026

Santa Cruz Toyota responded

Thank you for highlighting your experience with Tim. We’re thrilled to hear the service on your Toyota went smoothly and was convenient. We appreciate your recommendation.

July 03, 2026

Dealership Rating
Employee Rating

Tim did not offered shuttle service since I had to wait 3 hours. When I got back to the shop he was out to lunch another person helped me and the car was ready . More

by ayala5918
Recommend Dealer
No

Other Employees Tagged: Tim Mundt

Jul 06, 2026

Santa Cruz Toyota responded

We appreciate you taking the time to share this with us, and we apologize for any inconvenience. If you would like to discuss further, please feel free to contact me at your earliest opportunity. - Simon Bachir, General Manager, simonb@santacruztoyota.com

June 27, 2026

Dealership Rating
Employee Rating

Pablo is my go to service advisor in Santa Cruz. Tim is great too and always super friendly! More

by sqratchaholikoo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia , Abel

Jun 27, 2026

Santa Cruz Toyota responded

Thank you for making Pablo and Tim your go-to service advisors. It’s rewarding to know they consistently provide friendly support, and we look forward to your next visit.

June 27, 2026

Dealership Rating
Employee Rating

Tim was very professional and friendly and reliable. He was very helpful and respectful and was attentive to customer. More

by Tbaldemor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2026

Santa Cruz Toyota responded

Thank you for sharing your thoughts on the service for your Lexus. We’re pleased that Tim’s professional, friendly, and attentive care stood out. Please let us know if we can assist with your Lexus in the future.

June 25, 2026

Dealership Rating
Employee Rating

Professional, efficient, and trustworthy We are lucky to have a dealership like this in Santa Cruz. We refer all of our friends/family here. More

by Bethhansman
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Jun 26, 2026

Santa Cruz Toyota responded

Thank you so much for the great review and your business! Our team enjoyed having you here, and we wish you all the best.

June 18, 2026

Dealership Rating
Employee Rating

Tim was very helpful, courteous and speedy. The dealership is always friendly and provides a quality service. More

by nicolefelkins
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Jun 19, 2026

Santa Cruz Toyota responded

We appreciate your five-star review. It’s great to hear Tim provided helpful, courteous, and speedy service. We’re glad our team delivered friendly, quality care for your Toyota.

June 16, 2026

Dealership Rating
Employee Rating

Everyone was extremely helpful from beginning to finish. My whole experience at Santa Cruz Toyota has been exceptional. From buying my car there to going in for regular services I have always received such More

by Gabzimnicki
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Jun 16, 2026

Santa Cruz Toyota responded

Delighted to hear our team guided you smoothly through your GMC Yukon purchase and service visits. It’s wonderful the staff felt friendly and accommodating every step of the way. We appreciate your loyalty and look forward to assisting you again.

June 12, 2026

Dealership Rating
Employee Rating

It's easy, quick, and professional. I trust their recommendations and feel like they have my best interest in mind. More

by Bethhansman
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Jun 12, 2026

Santa Cruz Toyota responded

Thank you so much for the 5-stars! We hope to see you again.

May 07, 2026

Dealership Rating
Employee Rating

Mr Mundt was distracted and inattentive. He was supposed to order a part and schedule a second service to install it. We agreed on a day and time but when I called to change it I was told I More

by skinner.me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 08, 2026

Santa Cruz Toyota responded

Here at Santa Cruz Toyota, we aim to provide 5-star service and take care of our customers' vehicles like they are our own. We are sorry that you were less than satisfied with your experience. If you would like to discuss this further, please reach out. - Simon Bachir, General Manager, simonb@santacruztoyota.com

May 07, 2026

Dealership Rating
Employee Rating

They desperately need to hire more women, and communicate much more while work is in progress More

by goodgollymissmolly19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 11, 2026

Santa Cruz Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

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