Tim Mundt
Tim Mundt at Santa Cruz Toyota

Tim Mundt

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

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4.5
58 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

8 yrs, 9 mos

4.5

58 Reviews

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58 Reviews of Tim Mundt

September 01, 2026

Dealership Rating
Employee Rating

I arrived at about 4:00 pm and they were able to get my oil change/rotate done anyway. That's good service there. Thanks again. Also, that's a great used car you sold me. ?? More

by usscruzn
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Sep 01, 2026

Santa Cruz Toyota responded

Hearing that we could fit in your oil change and tire rotation at 4:00 pm means a lot to our service team. It’s rewarding to know you find your Honda CR-V a great used car.

August 27, 2026

Dealership Rating
Employee Rating

I came in and told Tim what was wrong with my car. He told me I was wrong and that my car didn't even have the system that I said was messed up, so I should do a diagnostic. Then they call, to say tha More

by thomas.e.courtney
Recommend Dealer
No

Other Employees Tagged: Tim Mundt

Aug 28, 2026

Santa Cruz Toyota responded

We appreciate you sharing this with us. We strive to provide our customers with 5-star service, and we would like to speak with you to correct any issues. Please reach out at your earliest convenience. - Simon Bachir, General Manager, simonb@santacruztoyota.com

August 24, 2026

Dealership Rating
Employee Rating

Great, they found the problem but we are waiting for results from the manufacturers of my van. To let me know what's next???? More

by bash225
Recommend Dealer
No

Other Employees Tagged: Tim Mundt

August 14, 2026

Dealership Rating
Employee Rating

Very helpful and informative staff! Helped answer any and all questions! Worked in a timely manner! More

by Ayla Reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Jacob

Aug 14, 2026

Santa Cruz Toyota responded

Thank you for the five-star rating! We’re pleased our team could provide helpful, informative service on your RX 350 and address all your questions promptly.

August 11, 2026

Dealership Rating
Employee Rating

People at Toyota are always very friendly easy to talk with explain things well and generally wonderful to deal with! More

by beljcab51
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Aug 11, 2026

Santa Cruz Toyota responded

Your note about our service team’s friendly, clear explanations highlights exactly how we strive to support our guests. We’re glad you found everyone easy to talk with during the service on your RAV4 Hybrid. Your kind words mean a lot to us.

August 11, 2026

Dealership Rating
Employee Rating

Quick My salesman Alex was very courteous and helpful explaining all the details of the auto I was purchasing More

by aemorrisagent
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Aug 11, 2026

Santa Cruz Toyota responded

Knowing that the details of the service on your Toyota Land Cruiser were clearly explained means a lot to our service department. We’re glad our team could provide helpful, courteous support every step of the way.

August 05, 2026

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Employee Rating

Helpful, friendly and not pushy All staff were friendly and helpful. No high pressure at all. Gave enough space to think about it and make a good decision. More

by alcalakathleen
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Aug 05, 2026

Santa Cruz Toyota responded

Knowing that the service on your Toyota Corolla Cross felt helpful and pressure-free is rewarding. Your feedback about our friendly staff and having space to decide means a lot to us.

August 04, 2026

Dealership Rating
Employee Rating

Already did that in the survey Already did that in the previous Text Give it a rest! More

by hal.gant
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Aug 05, 2026

Santa Cruz Toyota responded

Thank you so much for the outstanding review!

July 29, 2026

Dealership Rating
Employee Rating

They were quick and efficient with my 2-year service. Since I was going to wait, Tim said he would see if he could get me out fast, and he did. I was in and out in under an hour. More

by gfzaz17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Santa Cruz Toyota responded

We’re happy to hear your Toyota RAV4’s 2-year service was quick and efficient. Tim was glad to help reduce your wait, and we’re pleased we finished in less than an hour. We appreciate the five-star rating and look forward to your next visit.

July 28, 2026

Dealership Rating
Employee Rating

Always happy with my visits. They are courteous.and my needs are always met quickly! More

by bobe_1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2026

Santa Cruz Toyota responded

Thank you for sharing your positive experience with your RAV4 Hybrid service. It’s wonderful to know our team treated you courteously and addressed your needs promptly. We appreciate your loyalty and look forward to assisting you again.

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