Tim Mundt
Tim Mundt at Santa Cruz Toyota

Tim Mundt

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

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4.5
76 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

8 yrs, 11 mos

4.5

76 Reviews

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76 Reviews of Tim Mundt

November 04, 2026

Dealership Rating
Employee Rating

Excellent and fast! Nice lobby, good customer service, very friendly and courteous Very satisfied and fast repair More

by sasikarn.perreault
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Nov 04, 2026

Santa Cruz Toyota responded

We're happy the repair on your Toyota Prius was handled promptly and that our team made you feel welcome. Thank you for the five-star rating!

November 03, 2026

Dealership Rating
Employee Rating

Excellent service, quality work. Pleased with everything including the waiting accommodations. Advisor was very good. More

by California Dreaming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

October 30, 2026

Dealership Rating
Employee Rating

The service managers at Toyota are often aloof and don’t have a welcoming/ friendly attitude. My experience as a female customer is they don’t feel like they need to explain the suggested repairs or make su More

by dmosich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Schultz

Nov 02, 2026

Santa Cruz Toyota responded

Here at Santa Cruz Toyota, we strive to provide our customers 5-star service, and we are sorry to hear about your less-than-outstanding experience. Please contact me so we can discuss this further. - Simon Bachir, General Manager, simonb@santacruztoyota.com

October 26, 2026

Dealership Rating
Employee Rating

I was wrongfully charged for right & left windshield wipers when I just purchased new ones this last September & they tossed them away without checking them or even asking me if I needed to change them. More

by Lhilde1015
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Oct 27, 2026

Santa Cruz Toyota responded

We are sorry to hear about your less-than-outstanding visit. This isn’t the feeling we want any customer to leave with. We hope to have the chance to earn your business again in the future. Please reach out if you would like to discuss this further. - Simon Bachir, General Manager, simonb@santacruztoyota.com

October 24, 2026

Dealership Rating
Employee Rating

Helpful, friendly, quick, good waiting area. Honest, good pastries, smiles, good estimate of time the work took. More

by kristine.louise.g
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Oct 24, 2026

Santa Cruz Toyota responded

Thanks for sharing about your experience with Santa Cruz Toyota. We appreciate your business and hope to see you again soon!

October 13, 2026

Dealership Rating
Employee Rating

Excellent customer service, painless, compassionate employees, time and care was taken to meet my needs. More

by wetzel.allen
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Oct 13, 2026

Santa Cruz Toyota responded

Knowing that we provided thoughtful attention to your Tundra Hybrid and that the experience felt effortless is truly rewarding. Your kind words and five-star rating mean a great deal to our team.

October 03, 2026

Dealership Rating
Employee Rating

It was great, clear communication and great service, thank you. Friendly staff, clean and open environment! More

by 11llindsay_v
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Oct 03, 2026

Santa Cruz Toyota responded

Your mention of clear communication shows how much our service team values keeping you informed. Knowing you found our staff friendly and our clean, open facility during your Toyota RAV4 Hybrid service means a great deal to us.

September 30, 2026

Dealership Rating
Employee Rating

Good communication and service. But dashboard light still says MAinT Reqd Why? Still needs something else? More

by Earfill33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us! See you next time.

September 23, 2026

Dealership Rating
Employee Rating

I know it's a work team but the job started when you get contact with the advisor And Tim was so helpful and knowledgeable. More

by declined3
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Sep 23, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. See you next time.

September 22, 2026

Dealership Rating
Employee Rating

Great service They take care of my cars. Been buying there for a few years More

by laura.quintero22
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Sep 22, 2026

Santa Cruz Toyota responded

Knowing that you’ve trusted us with your RAV4’s service for several years means a lot to our team. We’re here whenever you need service for your RAV4.

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