Tim Mundt
Tim Mundt at Santa Cruz Toyota

Tim Mundt

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

Contact Me
4.4
40 Reviews

Dealership Experience

2 yrs, 5 mos

Industry Experience

8 yrs, 5 mos

4.4

40 Reviews

Write a Review

40 Reviews of Tim Mundt

May 07, 2026

Dealership Rating
Employee Rating

Mr Mundt was distracted and inattentive. He was supposed to order a part and schedule a second service to install it. We agreed on a day and time but when I called to change it I was told I More

by skinner.me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 08, 2026

Santa Cruz Toyota responded

Here at Santa Cruz Toyota, we aim to provide 5-star service and take care of our customers' vehicles like they are our own. We are sorry that you were less than satisfied with your experience. If you would like to discuss this further, please reach out. - Simon Bachir, General Manager, simonb@santacruztoyota.com

May 07, 2026

Dealership Rating
Employee Rating

They desperately need to hire more women, and communicate much more while work is in progress More

by goodgollymissmolly19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 11, 2026

Santa Cruz Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

April 16, 2026

Dealership Rating
Employee Rating

Service takes way too long. Service takes way too long. Also, it felt like I was being steered into service that I did not really need. More

by mattkurrle
Recommend Dealer
No

Other Employees Tagged: Tim Mundt

Apr 17, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share this. We are sorry you had a less-than-outstanding experience. I would like to speak with you so we can correct this. Please reach out at your earliest availability! - Simon Bachir, General Manager, simonb@santacruztoyota.com

April 15, 2026

Dealership Rating
Employee Rating

It was just fine. I like the popcorn. This is rediculous. I fell today and i'm waiting for my CT results. Is that better? More

by gardenbea
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Apr 15, 2026

Santa Cruz Toyota responded

We appreciate the 5-stars and we're wishing you all the best!

April 09, 2026

Dealership Rating
Employee Rating

it's was a good experience friendly staff Every one was very helpful im happy with the service More

by Osvaldocontreras93
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Apr 10, 2026

Santa Cruz Toyota responded

Thank you for the outstanding review and your busienss. See you next time!

March 26, 2026

Dealership Rating
Employee Rating

Amazing, accommodating, only coming here from now on. Tim was awesome, the waiting space was great with great snacks, I had to take a meeting and Tim was awesome let me finish my meeting despite my car b More

by Marelfabrizio
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Mar 27, 2026

Santa Cruz Toyota responded

Thank you for the great review and your business! Our team enjoyed having you here, and we wish you the best. See you next time!

March 22, 2026

Dealership Rating
Employee Rating

I was scheduled for a tire rotation and oil change. I made the appointment, and I was told it would take about 1.5 hours. When I checked in, they told me that they would be fixing a recalled item, also. More

by lamax1028
Recommend Dealer
No

Other Employees Tagged: Tim Mundt

Mar 23, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share this. We are sorry you had a less than outstanding experience. I would like to speak with you so we can correct this. Please reach out at your earliest availability! - Simon Bachir, General Manager, simonb@santacruztoyota.com

March 21, 2026

Dealership Rating
Employee Rating

Efficient, speedy & pleasant. Car is running fine, really appreciated effort to get parts quickly & work done promptly More

by Harris-hunterla
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Mar 21, 2026

Santa Cruz Toyota responded

Thank you for highlighting how efficient and pleasant your service experience was. We’re glad your Lexus ES 330 is running smoothly and that our team could secure parts quickly and complete the work promptly. We look forward to helping you again whenever you need us.

March 18, 2026

Dealership Rating
Employee Rating

Tim helped me, and my tire sensor light is gone. Yaya Tim Great customer service! More

by hbennyhoff
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Mar 18, 2026

Santa Cruz Toyota responded

It’s wonderful to hear that Tim was able to clear the tire sensor light on your Toyota Prius. Your five star review means a lot to our team. We appreciate you entrusting us with your service needs.

February 26, 2026

Dealership Rating
Employee Rating

Great personal service, trustworthy and easy to get my car serviced here's. It was my first time. More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Santa Cruz Toyota responded

Thank you so much for the outstanding rating, Martha! Our team enjoyed having you here, and we look forward to your next visit.

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