Tim Mundt
Tim Mundt at Santa Cruz Toyota

Tim Mundt

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

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4.6
71 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

8 yrs, 10 mos

4.6

71 Reviews

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71 Reviews of Tim Mundt

October 13, 2026

Dealership Rating
Employee Rating

Excellent customer service, painless, compassionate employees, time and care was taken to meet my needs. More

by wetzel.allen
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Oct 13, 2026

Santa Cruz Toyota responded

Knowing that we provided thoughtful attention to your Tundra Hybrid and that the experience felt effortless is truly rewarding. Your kind words and five-star rating mean a great deal to our team.

October 03, 2026

Dealership Rating
Employee Rating

It was great, clear communication and great service, thank you. Friendly staff, clean and open environment! More

by 11llindsay_v
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Oct 03, 2026

Santa Cruz Toyota responded

Your mention of clear communication shows how much our service team values keeping you informed. Knowing you found our staff friendly and our clean, open facility during your Toyota RAV4 Hybrid service means a great deal to us.

September 30, 2026

Dealership Rating
Employee Rating

Good communication and service. But dashboard light still says MAinT Reqd Why? Still needs something else? More

by Earfill33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us! See you next time.

September 23, 2026

Dealership Rating
Employee Rating

I know it's a work team but the job started when you get contact with the advisor And Tim was so helpful and knowledgeable. More

by declined3
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Sep 23, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. See you next time.

September 22, 2026

Dealership Rating
Employee Rating

Great service They take care of my cars. Been buying there for a few years More

by laura.quintero22
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Sep 22, 2026

Santa Cruz Toyota responded

Knowing that you’ve trusted us with your RAV4’s service for several years means a lot to our team. We’re here whenever you need service for your RAV4.

September 22, 2026

Dealership Rating
Employee Rating

I had a 1:30 appointment for a simple 10k service I was told it would be 3 hours When I arrived at 5:10 3 hours 40 minutes later they had not started and I had to wait an additional 30 minutes for them to More

by m_brieger
Recommend Dealer
No

Other Employees Tagged: Tim Mundt

Sep 23, 2026

Santa Cruz Toyota responded

Here at Santa Cruz Toyota, we strive to provide our customers 5-star service, and we are sorry to hear about your less-than-outstanding experience. Please contact me so we can discuss this further. - Simon Bachir, General Manager, simonb@santacruztoyota.com

September 20, 2026

Dealership Rating
Employee Rating

On time, professional and no attempt to sell me unneeded parts or services. Well done More

by wwadlow
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Sep 20, 2026

Santa Cruz Toyota responded

Knowing that our prompt, skilled, no-pressure service on your Camry Hybrid met your expectations is rewarding. Your positive feedback and five-star rating mean a lot to our team.

September 19, 2026

Dealership Rating
Employee Rating

Everyone including the shuttle driver are excellent. I would recommend letting them know that they are doing a fantastic customer service experience. More

by yayapantazzy
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Sep 19, 2026

Santa Cruz Toyota responded

Your recommendation and praise for our shuttle driver highlight the personalized support we strive to offer. Knowing that the service on your Toyota Camry felt outstanding is rewarding.

September 19, 2026

Dealership Rating
Employee Rating

The staff were friendly and professional. They made me feel welcome having my 2026 Rav4 serviced there even though I didn't purchase it there. Tim made the process seamless and easy. I wil More

by jamesmshawjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2026

Santa Cruz Toyota responded

Knowing that Tim made the service on your 2026 RAV4 feel seamless and that our staff made you feel welcome means a lot to our team. We’re pleased you found us both friendly and professional. We look forward to servicing your RAV4 again.

September 16, 2026

Dealership Rating
Employee Rating

Relieved I could wait for repair in waiting room. Usually, it's all day back and forth to Watsonville. More

by bogie809
Recommend Dealer
Yes

Other Employees Tagged: Tim Mundt

Sep 16, 2026

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

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