Tim Naasz | Page 20

Casey Kleis made buying our new car painless! Very happy! We dreaded buying another car and put it off much longer than we should have. At previous dealerships we had high pressure sales pitches with both t We dreaded buying another car and put it off much longer than we should have. At previous dealerships we had high pressure sales pitches with both the salesman and finance manager ganging up on us, and strongly pushing both of us to go over our budget. So we put off buying a car for a long time, longer than we should have. Our hand was finally forced, we had to buy a new or used car, asap. We came to Jeff Belzer after sending a message about a used car they had listed online, and absolutely dreading the experience. When we came into the dealership we were both nervous, and my heart was racing with dread, after our past bad experiences at two other dealerships. But, Casey Kleis was FABULOUS!! He listened to what we said, he actually LISTENED to what we were saying and what we wanted and how much we needed the payments to be. And he respected where we needed to stay on payments to stay within our budget. Our original plan was to buy a used car that we had seen in their ad. After listening to us (and with no ridicule about our budget concerns), he told us he could put us in a brand new 2018 Kia Optima for LESS than it would have cost us for used one we were interested in, and that he thought he could keep our payments at or below the budget we had set. We did a test drive on a beautiful deep red Kia Optima, but were still skeptical about the payments coming in under budget, for a car with so many bells and whistles... but we loved the Optima, which had every feature that we loved but didn't think we could afford ;and ran so smoothly and was such a pretty color! So we were told to wait in the lounge while the finance manager did his thing. We didn't wait more than 15 min, I think it was actually less, when Tim Naasz, the finance manager came out and told us everything was done and we could sign the papers right then. We were shocked it was done so quickly, and still expecting payments to be over budget. He sat us down in his office and I thought to myself, here it comes, because the last two purchases, the highest pressure happened in the finance office while signing papers. Tim told us the name of the bank we were financed through and showed us three options for additional insurance if we were interested. There was no high pressure to purchase it though, just a paper showing us the different payments if we took it or opted out. We did choose to take the gap insurance since it was a brand new car, and took home the info about the extended warranty in case we wanted to get it later on (they offer interest free payments on it if we choose to do so). The payments still came out about $25 a month under our budget and in less than two hours (it took about an hour to detail the car for us) we were driving home in our brand new , gorgeous and absolutely loaded, 2018 KIA Optima. Since then we have been averaging 42 mpg on our rural highways. The backup camera and the blind spot warnings are SO helpful. Actually, everything is helpful on this vehicle. We are SO glad we went to Jeff Belzer, and so glad we had Casey Kleis as our Salesman, and Tim Naasz as our finance manager. Every person we dealt with fro start to finish was wonderful, even the man in charge of doing the detailing on our car before we left with it from the dealership. The man that did the detailing also spent about 15 min showing how to use several of the features we were unfamiliar with and helped us connect one of phones to the car via Bluetooth so we could do hands free calling and use Google Maps through the car to help us get home (about a 90 min drive. Jeff Belzer has gained two customers for life and we plan to let our friends and family know what a great experience we had so they can check with them next time they are in the market for another car. It was wonderful experience, and as long as we deal with them again whenever we need another car, we won't be nervous or anxious about the purchase because Jeff Belzer treats their customers and potential customers, RIGHT!! Highly recommend them to anyone who needs a new or used car! More

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The extra mile The team at Jeff Belzer went the extra mile to help get a deal despite some challenges on my end. They were professional and helpful at every step of The team at Jeff Belzer went the extra mile to help get a deal despite some challenges on my end. They were professional and helpful at every step of the process. Thanks to Bob Burke, Matt Moore, and Tim Naasz for everything! You have a loyal customer here. More

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Excellent Service and Great Customer Service Tom Gorman was highly recommended by a lot of my friends and colleagues. He exceeded all expectation that I have from customer service to salesman ski Tom Gorman was highly recommended by a lot of my friends and colleagues. He exceeded all expectation that I have from customer service to salesman skills. I'm really satisfied with my transactions with him and will definitely recommend him on my employees. More

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Fantastic customer service very helpful Fantastic customer service my sales man Bob Burke went way out of his way to help me get approved for financing they got a nice car and stayed late to Fantastic customer service my sales man Bob Burke went way out of his way to help me get approved for financing they got a nice car and stayed late to help me get on the road so again very appreciative thank you!great place to buy a car!! More

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lease new truck our lease was due on our truck. We went in talked to Tom he fixed us up with new one.. was pleasant to work with. our lease was due on our truck. We went in talked to Tom he fixed us up with new one.. was pleasant to work with. More

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Great service Being a first time buyer I walked in not knowing what I was doing. Bob and Michael were great in helping me understand what they were doing and why th Being a first time buyer I walked in not knowing what I was doing. Bob and Michael were great in helping me understand what they were doing and why they were doing it. Now I am in a vehicle of my own and I couldn't be happier! More

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New car Thanks for everything and getting me a car today. That I got to drive home as well. I had great service. Everyone there was really nice and very frien Thanks for everything and getting me a car today. That I got to drive home as well. I had great service. Everyone there was really nice and very friendly. More

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Promise kept My wife and I had a great experience working with David. Right from the beginning, David gave us no-nonsense guidance in purchasing a new vehicle. He My wife and I had a great experience working with David. Right from the beginning, David gave us no-nonsense guidance in purchasing a new vehicle. He educated us in such a way that we were happy to change gears (no pun intended) and purchase new instead of certified used. And finally, the financing process (which our situation was unique) was made SIMPLE due to Jeff Belzer's enormous inventory - and range of vehicles to choose from. More

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Awesome My credit is poor and yet Jeff Belzer dealership approved me and gave me a great deal on the vehicle. I would definitely recommend them and will be c My credit is poor and yet Jeff Belzer dealership approved me and gave me a great deal on the vehicle. I would definitely recommend them and will be coming back myself in the future. It was a great experience!! More

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great salesman Paul Johnson, was awesome to work with, we did not feel rushed or pushed to make a choice. he explained all options etc.. only issue is the wait time Paul Johnson, was awesome to work with, we did not feel rushed or pushed to make a choice. he explained all options etc.. only issue is the wait time for finalize the deal, but out of his control More

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