Tim Prevett
Tim Prevett at Granite Subaru

Tim Prevett | Page 10

Service Advisor

Granite Subaru

193 Lowell Rd
Hudson, NH 03051

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4.9
432 Reviews

Dealership Experience

9 yrs, 10 mos

4.9

432 Reviews

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432 Reviews of Tim Prevett

December 14, 2024

Dealership Rating
Employee Rating

Friendly, professional, very clear estimate, great work. Everything works great at completion time. Waiting room comfortable. More

by anatolyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Granite Subaru responded

Thank you for the great review.

December 09, 2024

Dealership Rating
Employee Rating

They were respectful and immediately helpful when there was an issue with the work they did on my car. More

by ademarc233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Granite Subaru responded

Thank you for the nice review.

December 03, 2024

Dealership Rating
Employee Rating

The Service person came right out to my car when I pulled inside for my service appointment. He was very polite and walked me to the waiting area. I received text messages while they serviced my car and th More

by tishb66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2024

Granite Subaru responded

Thank you for the nice review and the feedback. We will look into the sun and shades for the waiting room.

November 28, 2024

Dealership Rating
Employee Rating

Granite Subaru is always providing stellar service. The staff is amazing and always has your best interest. More

by ANNAKKHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Briggs, Roberto Rodriguez

Nov 29, 2024

Granite Subaru responded

Anna, thank you for the kind words. Our staff truly is the best.

November 27, 2024

Dealership Rating
Employee Rating

Nomally top CS. BUT more than normal long wait and did NOT follow instructions. I had a personal request NOT to move/adjust seat and mirrors, the technician who mo More

by JAYDPIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Technician went out of their way to ignore request (Not TIM!).

Nov 29, 2024

Granite Subaru responded

We are sorry or any long wait and inconvenience you may have suffered. We apologize for the seat and mirrors being moved, we will dive into what happened to ensure this doesn't happen again.

November 21, 2024

Dealership Rating
Employee Rating

Tim is a great person, very likable, comfortable person to talk with and be around, no pressure. The kind of person that make a good day. More

by SKINNYTIMBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim

Nov 21, 2024

Granite Subaru responded

We couldn't agree more! Tim does a great job for us and we love hearing from his happy customers. Thanks for the nice review.

November 14, 2024

Dealership Rating
Employee Rating

He is good. Time will tell if he fixed the problem. Compared to other dealerships you are the best but it is hard to stay on top. Everyone wants that spot an More

by PETERGALE675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Scharn, Jennifer Bisson , Julia Angotti, Clare Aries, Joe Briggs, Jessica Patnaude, Roberto Rodriguez

Nov 19, 2024

Granite Subaru responded

Thank you for the great review and kind words.

November 13, 2024

Dealership Rating
Employee Rating

Tim in the Service Department is always great to work with and he is very informative. More

by bferreira2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Granite Subaru responded

Thanks for the nice review. Tim does an excellent job for us and we love hearing from his many satisfied customers!

November 08, 2024

Dealership Rating
Employee Rating

Granite Subaru seems to always go above and beyond my expectations. Timely, efficient, courteous, clean, and hospitality is great! Also, very comfortable waiting room. More

by donganz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 12, 2024

Granite Subaru responded

Thank you for the feedback. Based on the one star rating we were concerned because that usually means there was an issue. It seems like your visit was great, which usually means a 5 star review. Please let us know if there were any issues we need to address.

Nov 12, 2024

donganz responded

That was obviously in error. I have corrected it ! It should have been 5 stars. You folks are the best !

November 05, 2024

Dealership Rating
Employee Rating

Their sales team and service department are always friendly and pleasant to work with. They listened to what I wanted and came up with several options to choose from and stay within my budget. More

by pierzynskijan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Scharn , Joe Briggs, Chase Griffin

Nov 07, 2024

Granite Subaru responded

Thank you for the great review and feedback. Our teams pride themselves on delivering exceptional service.

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