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Tim Smith

Overview Reviews (35)

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Tim Smith

Tim Smith | Page 4

Sales and Leasing Consultant

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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4.9

35 Reviews

Overview Reviews (35)

Dealership Experience

10 yrs, 9 mos

Industry Experience

28 yrs, 3 mos

4.9

35 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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35 Reviews of Tim Smith

November 22, 2022

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Employee Rating

I was treated rude afterwards. My insurance was not switched. Lies on the bank having to talk to me when I called them they said they could of waited acouple more days since I was My insurance was not switched. Lies on the bank having to talk to me when I called them they said they could of waited acouple more days since I was working doubles at work More

by KAREN.HALL1967

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

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Nov 26, 2022 -

Fred Martin Superstore responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jennifer Bittner Customer Relations Manager 330-753-4444 or email fmcares@fmcars.com

October 07, 2022

Dealership Rating

Employee Rating

No pressure. No rush. Calm experience. Willing to go above and beyond to make sure customer happy. No rush. Calm experience. Willing to go above and beyond to make sure customer happy. More

by REREMIKE

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Oct 08, 2022 -

Fred Martin Superstore responded

Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

October 04, 2022

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Employee Rating

Really wonderful experience. Quick and efficient help with purchasing a new-to- me car! Would recommend! Many thanks! Quick and efficient help with purchasing a new-to- me car! Would recommend! Many thanks! More

by reimers13

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Oct 04, 2022 -

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

September 23, 2022

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Employee Rating

They were very nice to deal with and took the time to find exactly what I was looking for. find exactly what I was looking for. More

by Jdmiller728

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Alex Wiandt

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Sep 23, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Tim, Alex, and our team here at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

September 20, 2022

Dealership Rating

Employee Rating

Tim and the Fiat team were thoughtful and sincere and were able to find me a much better monthly rate on a nicer vehicle than I was currently leasing. Many thanks for all you folks do! were able to find me a much better monthly rate on a nicer vehicle than I was currently leasing. Many thanks for all you folks do! More

by reimers13

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Sep 21, 2022 -

Fred Martin Superstore responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team