Tim Smith
Tim Smith at Fred Martin Superstore

Tim Smith | Page 4

Sales and Leasing Consultant

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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4.9
35 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

28 yrs, 3 mos

4.9

35 Reviews

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35 Reviews of Tim Smith

November 22, 2022

Dealership Rating
Employee Rating

I was treated rude afterwards. My insurance was not switched. Lies on the bank having to talk to me when I called them they said they could of waited acouple more days since I was More

by KAREN.HALL1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 26, 2022

Fred Martin Superstore responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jennifer Bittner Customer Relations Manager 330-753-4444 or email fmcares@fmcars.com

October 07, 2022

Dealership Rating
Employee Rating

No pressure. No rush. Calm experience. Willing to go above and beyond to make sure customer happy. More

by REREMIKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2022

Fred Martin Superstore responded

Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

October 04, 2022

Dealership Rating
Employee Rating

Really wonderful experience. Quick and efficient help with purchasing a new-to- me car! Would recommend! Many thanks! More

by reimers13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2022

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

September 23, 2022

Dealership Rating
Employee Rating

They were very nice to deal with and took the time to find exactly what I was looking for. More

by Jdmiller728
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Wiandt

Sep 23, 2022

Fred Martin Superstore responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Tim, Alex, and our team here at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

September 20, 2022

Dealership Rating
Employee Rating

Tim and the Fiat team were thoughtful and sincere and were able to find me a much better monthly rate on a nicer vehicle than I was currently leasing. Many thanks for all you folks do! More

by reimers13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2022

Fred Martin Superstore responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

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