Tim Smith
Tim Smith at Fred Martin Superstore
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Tim Smith

Sales and Leasing Consultant

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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4.5
24 Reviews

Dealership Experience

8 yrs, 7 mos

Industry Experience

26 yrs, 1 mo

4.5

24 Reviews

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24 Reviews of Tim Smith

December 21, 2023

Dealership Rating
Employee Rating

Matt and his team financing everything did a great job I would recommend them to anyone More

by mm9977737
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Miller

Dec 22, 2023

Fred Martin Superstore responded

We love to hear it! Thank you so much for choosing our team and for your kind words. Congratulations on your purchase and we hope to work with you again when you're ready for the next one!

December 21, 2023

Dealership Rating
Employee Rating

This dealer is so full of crap and stands behind nothing . I bought a car i was told was checked and serviced and everything works properly when it got dark out and i noticed the dash lights dont work i c More

by fastbill73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dean Marco

Dec 22, 2023

Fred Martin Superstore responded

Good morning. We apologize if there was any miscommunication with the purchase of your vehicle. This vehicle was given only a visual inspection and this should have been relayed to you by the salesman at the time of purchase. The vehicle purchased was an as-is used vehicle with no additional warranties. This was posted in multiple places and signed multiple places by the customer. We are sorry this was your experience, but it can happen with an as-is purchase. Again, we do apologize for any miscommunication that may have occurred. We thank you for your review.

Dec 22, 2023

fastbill73 responded

Thats not what i was told by the salesman and thats my case and point. You people took my money and lied in the process . I paid 20 grand for a nice used car off your front line and i was told on the phone and in person that it was fully inspected and in perfect shape . iI didnt get a beater off your budget lot. When someone tells you they always do the right thing and it will be handled and shakes your hand you expect it to be that way no one should. have to read the fine print and ask if they are going to screwed because of it.

December 17, 2023

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In my opinion great dealerships are reflected in their employees and their customer service! There's none greater than the Fred Martin team! Tim Smith is a master at getting it done! He made the financial More

by dumaslezette287
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Miller, Rob Zabel

Dec 17, 2023

dumaslezette287 responded

Thanks Matt, Tim and Rob at Fred Martin Superstore. The MVP'S of car buying! You guys helped make my car dreams come true!

Dec 18, 2023

Fred Martin Superstore responded

Thank you so much for your kind words about our team! We're happy to hear that Tim, Matt, and Rob were able to help make your purchase as easy as possible! Thank you for choosing us and congratulations on your purchase! We look forward to seeing you again!

December 17, 2023

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Very easy to work with! ZERO pressure to buy a vehicle! Tim Smith is who I recomend for a sales Rep. 100 % I will go back to Fred Martin! More

by davy524
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Dec 18, 2023

Fred Martin Superstore responded

We're happy to hear that Tim was able to help get you the right vehicle! Thank you so much for your 5-star review and for your business! We look forward to seeing you again!

December 01, 2023

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Employee Rating

great customer service. i had a very experience there easy to work with and there was no pressure. i definitely will recommend the dealership to others. More

by haskinscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2023

Fred Martin Superstore responded

We're glad to hear we were able to provide your with a great experience! Thank you for choosing our dealership and for leaving us a 5-star review. We hope to see you again!

November 28, 2023

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2nd car I've bought at Fred Martin, from Tim Smith. He is very friendly, knowledgeable, and patient. He makes the whole process fair and very smooth. Thank you! More

by MELANIEGVANCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2023

Fred Martin Superstore responded

Thank you so much for your kind words about Tim and for your repeat business! We look forward to seeing you again!

August 05, 2023

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Employee Rating

Very good job finding the truck I wanted. Although it's not exactly the right color, it will work for me. More

by TKEMMETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 07, 2023

Fred Martin Superstore responded

We're glad to hear we were able to get you into a new truck! Thank you for your 5-star review and for your business!

August 03, 2023

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Employee Rating

They do their damnedest to work with you and get you in a vehicle Tim was really great so was Chris was all that money the dealership should offer free coffee free pop make the customer comfortable More

by bennerdennis4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris

Aug 03, 2023

Fred Martin Superstore responded

Thank you so much for leaving the kind words about Tim and Chris. We're glad they were able to get you into the right vehicle. We do apologize that we were unable to make you as comfortable during your visit as we should have. We will be forwarding your review to the sales team in order to help provide a better customer experience. Thank you again and we look forward to making your next visit a 5-star experience.

July 15, 2023

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Employee Rating

Excellent service from the time we sat down to buy, from the time we drove off the lot! Would recommend to anyone to come here to purchase their car! More

by chervenak.ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2023

Fred Martin Superstore responded

Thanks for your feedback on your recent visit to Fred Martin Superstore. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

July 15, 2023

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Employee Rating

I went to a couple of dealerships in my area, they wanted to overcharge me and no one could help me. I saw the television add I decided to give them a call. They told me to come out, over several months, fi More

by RARERANKING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Boughton , Lonnie Murdock

Jul 16, 2023

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

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