Tim Theodore
Tim Theodore at ELCO Chevrolet Cadillac Inc
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Tim Theodore | Page 2

Sales Consultant

ELCO Chevrolet Cadillac Inc

15110 Manchester Rd
Ballwin, MO 63011

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5.0
26 Reviews
5.0

26 Reviews

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26 Reviews of Tim Theodore

March 23, 2023

Dealership Rating
Employee Rating

DO NOT BRING your vehicle to Elco for service. The sales experience was amazing, but their service department is awful. The service advisors are more interested in their phones and flirting with e More

by JPJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rick Weinstein

Mar 23, 2023

ELCO Chevrolet Cadillac Inc responded

Thank you for your feedback. We pride ourselves on providing an excellent experience in sales and service. If you are able, our service manager Kyle Foppe would be happy to discuss your concerns at your earliest convenience. We can be reached at 636-227-5333. Thank you

Mar 23, 2023

ELCO Chevrolet Cadillac Inc responded

Thank you for your feedback. We pride ourselves on providing an excellent experience in sales and service. If you are able, our service manager Kyle Foppe would be happy to discuss your concerns at your earliest convenience. We can be reached at 636-227-5333. Thank you

Mar 24, 2023

JPJ responded

Your service manager, Kyle, has been given multiple opportunities to discuss my concerns and has shown to not really be interested. Any other ideas on who I should speak with?

Mar 24, 2023

JPJ responded

While the situation still has not been resolved and ELCO's service department is still subpar, I do have to praise our salesman Tim. He worked tirelessly to make sure he got us an appointment for Monday. Even though it has been over a year since the sale and this should not be his issue, Tim is taking the lead in trying to get this resolved - he has called me 4 times today alone. Now that is great customer service!!!! If only he was running the Service Dept. To be continued....

January 22, 2023

Dealership Rating
Employee Rating

Very professional an fun they want u to feel like a friend and leave happy with the vehicle u choose More

by kdbuchannon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

December 18, 2022

Dealership Rating
Employee Rating

I recently purchased a used Jeep from Tim Theodore, who is totally awesome. I already completed a compliment review for Tim. A week later, Lamarr Powell assisted me with a minor repair on my recently pu More

by Tammy Lynna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lamarr Powell

September 26, 2022

Dealership Rating
Employee Rating

Tim jumped right into helping me and letting me test drive the vehicle. He made the financing process as quick as possible and got me in and out. He was great to work with and I would love to buy from h More

by cuppycake1622
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Taylor

September 16, 2022

Dealership Rating
Employee Rating

Tim was an incredible help purchasing my 3rd car from Elco! I have been on the hunt for a while and when I found the perfect one he made it happen! Worked with my schedule and answered all my questions! More

by madisond27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 16, 2022

Dealership Rating
Employee Rating

One of the best experiences I’ve ever had. Very professional and went the extra mile to accommodate me and my family. More

by lashontaylor98
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 08, 2022

Dealership Rating
Employee Rating

Tim was amazing! Very easy to work with, and made the process so smooth! We love our new car and we will definitely be working with him again! We can't say enough goo More

by samstirm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 19, 2022

Dealership Rating
Employee Rating

We recently worked with Rick Weinstein/Tim Theodore to handle a trade-in and new purchase. Rick was patient while we test drove 3 vehicles, was extremely knowledgeable and helpful, not hard-sell at all, a More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Weinstein, Sveta Gwin

Jul 25, 2022

ELCO Chevrolet Cadillac Inc responded

Thank you for taking the time to highlight a few of our team members! Our staff is dedicated to providing our customers with the best sales experience. Have a great day and enjoy your new car!

June 18, 2022

Dealership Rating
Employee Rating

I just recently bought a vehicle from here, and had a wonderful experience from the moment I showed up, until the papers were signed. Tim, Rick, and Luke were wonderful to work with, and did everything More

by sabra_22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Weinstein , Luke

April 26, 2021

Dealership Rating
Employee Rating

I Love Elco Chevrolet. I will be referring Family and Friends. I drove off the lot with a Big Smile on my face. Thank You. More

by Larissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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