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Tim Thorn
Tim Thorn at Hawk Chevrolet of Joliet
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Tim Thorn | Page 11

General Sales Manager

Hawk Chevrolet of Joliet

2001 W Jefferson St
Joliet, IL 60435

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4.8
112 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

22 yrs, 6 mos

4.8

112 Reviews

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112 Reviews of Tim Thorn

February 03, 2021

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Employee Rating

I am happy with the new car and the deal I got from the dealership. SpeAking with the sales team and service team help me get exactly I was looking for. Service teal is a great team. More

by TAYYABAZIZ543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fredi Navarrete, Todd Anderko, Jim Muisenga , Martin Aguilar, Tim Christ, Angel Del Toro, Mike Hayes, Luis Velazquez, Justin Weck

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Feb 08, 2021

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet Of Joliet

January 22, 2021

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Employee Rating

My 2015 Legacy was being serviced for a recall. Hawk Subaru conveniently scheduled my appointment & made the repairs with only a short wait. My service representative was on top of the situation & got u More

by svp54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fredi Navarrete, Jim Muisenga , Tim Christ, Mike Hayes, Luis Velazquez, Justin Weck

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Jan 25, 2021

Hawk Chevrolet of Joliet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

January 20, 2021

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Employee Rating

I really like the dealership, I take my Cadillac XTS there for whatever it needs. But I think they need to reevaluate the way they service cars. Most dealerships wash your car after they are done servic More

by realbigdude24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fredi Navarrete, Jim Muisenga , Tim Christ, Mike Hayes, Luis Velazquez, Justin Weck , I don’t know the gentleman’s name but he is probably in his 50s. And he is very helpful and informative and comes to check on you and tell you what’s going on with your car. He is the only one in the back where they sit that does that.

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Jan 21, 2021

Hawk Chevrolet of Joliet responded

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Mike Hayes at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us. Take care!

January 04, 2021

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Employee Rating

Jonathan was not very informative. He also needs to work on his listening skills. We usually have a great experience when we buy a car from Hawk. This time we were very disappointed by the way that we were More

by CHERYL.JOHNSON.98.CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jonathan Vera

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Feb 01, 2021

Hawk Chevrolet of Joliet responded

Thank you for your honest feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. If you would like to discuss this further please call Daryl Woltman at 815-741-6993.

December 09, 2020

Dealership Rating

Todd was great. He help getting things rolling before our arrival. He was able to run our credit pull up the car we wanted and start on the mounds of paperwork that comes with buying a new car. More

by Dtm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Anderko , Tim Christ, Angel Del Toro

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Dec 19, 2020

Hawk Chevrolet of Joliet responded

Hi there, thank you so much for your positive comments about Hawk Chevrolet Of Joliet We are always more than happy to assist you if anything else comes up. Take care! !

December 01, 2020

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Employee Rating

0 stars. Car is 4 yrs old. Under 40k. Already has a cracked flex pipe that is not covered under either warranty I paid for. More

by donnafare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Dec 26, 2020

Hawk Chevrolet of Joliet responded

It is always frustrating when things do not go as planned. Let me apologize for a what happened. if you could email or call me with your 6 digit Repair Order number I will gladly look into you situation and see if anything can be done. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet 815-773-2156 mhayes@hawkauto.com

November 20, 2020

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Employee Rating

Ernie & Tim did a great job. They went out of their way to get me in and out quickly. Both were very polite and friendly More

by OBRIENJI333999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernie Principe

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Nov 24, 2020

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

November 18, 2020

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Employee Rating

Were friendly knowledgeable and on time explained everything completely also performed all other checks on the vehicle would definitely will come backno questions very good staff More

by Xos97x
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Fredi Navarrete, Jim Muisenga , Tim Christ, Mike Hayes, Luis Velazquez, Justin Weck

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Nov 20, 2020

Hawk Chevrolet of Joliet responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. We hope you have a wonderful day!

October 30, 2020

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Employee Rating

Very helpful and polite.Really liked Chester.The vehicle is what we were looking for. I feel the price was too high but I guess all vehicles are pricey. More

by Vickietrybul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chester Patterson , Luis Velazquez

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Nov 10, 2020

Hawk Chevrolet of Joliet responded

Hi there! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet Of Joliet

October 29, 2020

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Employee Rating

I love the car and I really appreciate how painless they made the whole process! Todd especially made everything simple for me and made sure I got a great deal! More

by Xander.delrisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Anderko

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Nov 10, 2020

Hawk Chevrolet of Joliet responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a wonderful day!

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